SERVPRO of Lakeland - Lakeland, Florida

Address: 1018 W Beacon Rd, Lakeland, FL 33803.
Phone: 36464213.
Website: servpro.com
Specialties: Water damage restoration service, Building restoration service, Carpet cleaning service, Cleaners, Crime victim service, Debris removal service, Fire damage restoration service, Waste management service.
Other points of interest: Online estimates, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 69 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of SERVPRO of Lakeland

☎️36464213

⏰ Open Hours of SERVPRO of Lakeland

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

ServPRO of Lakeland, located at 1018 W Beacon Rd, Lakeland, FL 33803, is a highly respected and reliable company specializing in various restoration and cleaning services. Their phone number is 36464213, and their website can be found at servpro.com.

This company offers a wide range of services, including water damage restoration, building restoration, carpet cleaning, cleaners, crime victim service, debris removal service, fire damage restoration, and waste management service. They are committed to providing exceptional service and have earned a stellar reputation for their expertise in these areas.

In addition to their impressive array of services, ServPRO of Lakeland also offers online estimates and onsite services, making it convenient for customers to receive the assistance they need. Their facility is equipped with a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that all customers can easily access their services.

With a strong emphasis on customer satisfaction, ServPRO of Lakeland has garnered a considerable number of reviews on Google My Business, amassing a total of 69 opinions. Their exceptional service has earned them an impressive average opinion rating of 4.9/5. This high rating is a testament to their dedication to providing top-notch service and ensuring their customers are completely satisfied with the results.

👍 Reviews of SERVPRO of Lakeland

John D.

5/5

I hired ServPro of Lakeland, who was one of the recommended contractors by the environmental consultant, to remove mold from behind the vanity cabinet in our master bathroom. It was a small job, but Robert Lay and his team treated it, and us, as if it was a high priority for them. They did an excellent job. Robert and Mike kept us very involved with the process, timing, and strategies. Other than being without our bathroom for 10 days, it was a good experience. Robert communicated with us via text, email, and phone calls to let us know the status, when they would arrive each day, and what they would do. Robert was familiar with the environmental consultant, so the knowledge transfer was seamless.

ServPro of Lakeland did an excellent job at what they do. The only caveat is knowing what they do. The ServPro national commercial about “making it like it never happened” does not apply to all franchises. ServPro of Lakeland does not conduct environmental air testing, establish root causes, or restore or rebuild. This wasn’t a major issue since Robert recommended local contractors who could complete the restoration and rebuild. ServPro of Lakeland removed the mold and all affected materials - drywall, cabinets, and wood. They did enough of what they needed to eradicate the mold. They did work with me to confirm my suspicions of the source, but I needed to repair the issues.

All-in-all, the ServPro of Lakeland team was great and we hope we never have to utilize their services again. But if we did, we would definitely hire them again.

Nena W.

5/5

I highly recommend them for their services… they were so informative and great . We went through two hurricanes while they were providing services and they handled it like champs and worked hard helping others in the Tampa area… a BIG thank you to Jesse Mike and the gentleman who worked with Mike you all are awesome and great at what you do… I’m hoping to never experience another pipe bust but if we do I know who I’m calling !!!

Heath S.

5/5

When we moved into our new home we wanted the floors cleaned. Servpro did an amazing job! Everyone was wonderful to work with!

Yvonne H.

5/5

Robert Lay and his men assisted us with the water damage and mold cleanup. They came right in being professional, kind, and courteous. They took the stress out of the whole experience all while getting the work done. They rolled out mats to protect our floors and made sure to clean up after they left every day. They were respectful of our space. Thank you Servpro for everything. You were efficient, tidy, and kept us informed every step of the way. We will definitely recommend you to our family and friends.

Aaron B.

5/5

Servpro helped my wife and I out a few months ago when we had a backed up AC unit drip water through our bedroom ceiling. They promptly arrived, assessed the situation, and discussed next steps and price on the spot.

There wasn't a single day in the week they assisted with the leak cleanup where they did not check our progress.

Overall, excellent experience with transparency, customer service, and actual service. They will be our go to if we experience another leak in the future.

Marge F.

5/5

Shawn and Kyler came to the house and observed the loss and found mold behind the bookcase..We had no idea it was there and I feel they saved our lives because we had no thought of mold...They had to move every thing out including the computer and printer...Kyler knew exactly what to do to make the move extremely safe and comfortable for me...After a day or two I had a problem and Kyler actually came to our home and fixed the computer so I could continue to use it Kyler is dependable and always was able to answer all my questions, he is very knowledgeable about his work....That was a very important thing to do for my confidence because I felt lost...Shawn and Kyler did everything they could to make my husband and I feel involved and safe....

B F.

5/5

Servpro has a great team. We had water pump out of our washing machine flooding our upstairs. When we called Servpro they were very quick to get here and get fans and dehumifiers going. From start to finish they kept us updated. They did a great job and everyone that we worked with were friendly, polite, and knew what they were doing. Hopefully we won't have need of their clean up services again, but they will always be our first call if we do.

jason R.

5/5

The staff at SERVPRO were easy to work with and assured me everything would be okay, as I was in a stressful situation after my house flooded. They helped me file pictures with my insurance and gave me questions to ask them, as well as speaking directly to them. This is a great company, and I would recommend them to anyone.