Ameren Illinois - Hillsboro Operating Center - Hillsboro, Illinois

Ameren Illinois - Hillsboro Operating Center is a prominent electric utility company located at 1915 Old Bus Line Rd, Hillsboro, IL 62049. With a phone number of 8007555000, the company can be easily reached for any inquiries or concerns. Their website, amerenillinois.com, offers comprehensive information about their services and the company's operations.

The company specializes in providing reliable and efficient electric services to the community. One notable feature of the Hillsboro Operating Center is the wheelchair accessible entrance and parking lot, ensuring that all individuals can easily access the facility.

Unfortunately, this company has not received the best of feedback as it currently holds a rating of 1 out of 5 stars on Google My Business. This is based on 3 reviews, which suggests that there may be room for improvement in terms of customer satisfaction and overall service quality.

Despite the low ratings, Ameren Illinois - Hillsboro Operating Center remains committed to providing electric services to the Hillsboro community. For those seeking further information or assistance, it is highly recommended to visit their official website or contact them via phone. This will not only provide the most accurate and up-to-date information but also allow potential customers to voice any concerns or issues they may have.

👍 Reviews of Ameren Illinois - Hillsboro Operating Center

Rhonda P.

1/5

Ameren is always asking for customer feedback, pretending to care about the service that is provided. However when we informed Ameren that my husband had stage 4 liver cancer the first day we met with the Ameren representative, no consideration was given to the urgency of our situation.
My husband's goal was to see that he got us into our home before he died. Thanks to Ameren, he could not keep that promise.
We first requested Ameren's help on May 5, 2021. Almost 2 months later we were still waiting to get electricity installed. Finally on July 1, 2021 when the pole was installed, I was told that the electricity would be put in the next week. All throughout July we waited for service that should have been installed a month ago. Even after I told Ameren on July 16 that my husband would be going into hospice care, I was told by Ameren that they may not even be able to install the week of July 26, 2021 because they had training to do that week.
The electricity was connected to my house July 27, 2021. I feel that it only occurred at this time because after my husband died July 22, 2021 my daughter -in-law called and complained. I could have had weeks with my husband in our new home. Instead, only after his death was Ameren able to help. Obviously compassion for customers is not a priority.

Be B.

1/5

Joseph S.

1/5