ComEd-Chicago North - Chicago, Illinois

Okay, here’s a comprehensive overview of ComEd-Chicago North, presented in a formal and helpful manner, formatted for optimal readability:

ComEd-Chicago North: A Detailed Overview

For individuals and businesses in the Chicago area seeking a reliable electric utility provider, ComEd-Chicago North represents a significant option. Located at 3420 N California Ave, Chicago, IL 60618, United States, this corporate office serves as a central hub for a major player in the Illinois energy landscape. The phone number is 8003347661, and their website, comed.com, offers a wealth of information for customers.

Specialties: ComEd-Chicago North primarily functions as an electric utility company and houses the corporate headquarters. They are responsible for delivering electricity to a substantial portion of the North Side of Chicago and surrounding communities. The company’s operations encompass everything from power generation and transmission to distribution and customer service.

Key Information & Accessibility

• Address: 3420 N California Ave, Chicago, IL 60618
• Phone: 800-334-7661
• Website: comed.com

Other Points of Interest: ComEd-Chicago North prioritizes accessibility. The facility offers a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity.

Customer Feedback & Reputation

Currently, ComEd-Chicago North has 164 reviews on Google My Business, providing a snapshot of customer experiences. However, it’s important to note the average opinion is a 1.6/5. This suggests a significant area for improvement regarding customer satisfaction. Many reviews mention issues with billing accuracy, lengthy response times to service requests, and difficulties navigating the company’s online resources. It’s crucial to factor this feedback into any decision-making process.

Recommendations & Next Steps

Despite the concerning customer feedback, ComEd-Chicago North remains a substantial provider of electricity in the Chicago region. Potential customers should carefully weigh the reported issues against the company’s established infrastructure and history. We strongly advise anyone considering ComEd-Chicago North to thoroughly research their billing practices and explore alternative providers before committing. For detailed information regarding service plans, rates, and outage reporting, we recommend visiting their website at comed.com. To gain a more in-depth understanding of your specific needs and to potentially address any concerns, we recommend directly contacting ComEd-Chicago North through their website or by utilizing the provided phone number.

Contact ComEd-Chicago North today via their website for personalized assistance and to explore your energy options.

👍 Reviews of ComEd-Chicago North

Chris

1/5

Crazy that someone else could claim my address while i live here, kick me off the billing, shut down my account, without any authorization or notification. My power could have shut off from non-payment and I would have never known except that I happened to check my account one day and noticed i couldn't log in. The only positive is the rep I talked to on the phone was incredibly nice and helpful.

Masaki

1/5

Charged us again for a bill we had already paid early. Told us the payment could only be used as a credit towards another account or request to reverse the payment through the bank, which was already a month after the payment. Asked them to apply the credit to another account after moving to a new place, but they stopped responding and closed my previous account in their system, so customer support can’t find it anymore. They clearly don’t care about their customers.

Kirk A.

1/5

Absolutely trash. They Nickle and dime you for as much as they can and in return has such poor customer service, usability, and function as a company. Setting up a business account with them is a joke. They don’t even return call backs when they stated they would.

megan K.

1/5

Disappointed. RIPOFF!!! DO NOT SIGN UP FOR COMED!!!!!!! These people are so screwed, someone is going to sue them, but all they do is post billboards and tv advertisements when they should be putting money towards unfreezing accounts. People haven't gotten their electricity bills yet- or in months/year. Worst customer service ever- they'll tell you itll be unfrozen "soon" but we all now its never happening. Someone please file a class action law suit. Comed is a bunch of ROBBERS

Aliyah M.

1/5

The agent on the phone was having trouble setting up my account and told me to go in person. Went to the Chicago north locations where they told me this was an employee only building and could do nothing for me? What? What is the point of the building?

Liliia L.

1/5

Trying to set up new service online, and it doesn’t work. Message to call them keeps popping up. Trying to call them like 12 times nobody picks up after one hour hold. Do you even have any representatives working? How are u in business? And what am I supposed to do?

Manny F.

1/5

I’ve been on hold for almost 2 hours and I still don’t have electricity this is by far the worst experience I’ve ever dealt with, let alone customer service but common decency, all I want is to turn my power on

E C.

1/5

I am a brand new customer. I have been trying to contact a human at this company for the past 3 weeks. Phone hold times are over an hour, but I waited and literally no one ever came after almost 2 hours. I called back and opted for the call back option, and the auto voice told me someone would call me back 5 hours later...NEVER GOT A CALL. Is this even a real company?!