Enerstar Electric Cooperative - Paris, Illinois

Okay, here’s a detailed description of Enerstar Electric Cooperative, crafted with a formal, approachable tone and incorporating the provided information, formatted for optimal readability:

Enerstar Electric Cooperative: A Comprehensive Overview

Enerstar Electric Cooperative is a vital electric utility serving residents and businesses in a predominantly rural area of southern Illinois. Located at 11597 IL-1, Paris, IL 61944, United States, the cooperative plays a crucial role in providing reliable and affordable electricity to its members. Individuals seeking a dependable energy provider should certainly consider Enerstar as a potential option. You can reach them directly at Phone: 8006354145 or through their comprehensive website, Website: enerstar.com.

Service Area and Specializations

Enerstar primarily focuses on providing electricity distribution services to its membership. As an electric cooperative, they are owned and operated by the people they serve. This structure emphasizes a commitment to community involvement and responsive service. They cater to a specific geographic region, ensuring localized expertise and a deeper understanding of the unique needs of their customers. Their core competency lies in the safe and efficient delivery of power, with a dedication to maintaining a robust and reliable electrical grid.

Accessibility and Amenities

Enerstar demonstrates a commitment to inclusivity by offering accessible facilities. The location features a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access their services. This dedication to accessibility is a noteworthy aspect of their operations.

Customer Feedback and Reputation

Enerstar Electric Cooperative currently holds five reviews on Google My Business, reflecting a range of customer experiences. While the average opinion is 2.8/5, this suggests a need for ongoing improvement in certain areas. However, some feedback highlights exceptionally positive interactions, describing service as “very nice, helpful, friendly and professional,” and characterizing the experience as “enjoyful.” This indicates a potential for high-quality service when interactions are successful, suggesting that consistent training and responsiveness are key areas for growth. It’s worth noting that a significant portion of the feedback centers on billing and communication processes, hinting at areas where streamlining could enhance the customer experience.

Key Information for Prospective Customers

• Contact Number: 800-635-4145
• Website: enerstar.com
• Address: 11597 IL-1, Paris, IL 61944
• Specialties: Electric Utility Company

Conclusion and Recommendation

Enerstar Electric Cooperative presents itself as a locally-focused electric utility dedicated to serving its members. While the current average rating suggests room for enhancement, the potential for positive interactions and the cooperative’s commitment to accessibility are encouraging. For individuals residing within their service area seeking a reliable energy partner, we strongly recommend visiting the enerstar.com website to explore detailed service plans, understand billing options, and directly contact their customer support team. This proactive approach will allow prospective customers to make an informed decision and potentially experience the positive aspects of Enerstar’s service firsthand.

Do you want me to elaborate on a specific aspect of Enerstar, such as their service plans or community involvement

👍 Reviews of Enerstar Electric Cooperative

Rischa P.

1/5

These folks charge 5 percent late fee! This is the worst I have seen with any company in my lifetime. And, what makes a person cringe even more is that this is a Co-op.

It is a greedy bunch of heavy pockets running the show and just plain ludicrous!

Vote for the poor man next year! Oh wait, that’s rigged for the rich man to win anyway.

Carolyn S.

5/5

Very nice, helpful, friendly and professional. Enjoyful experience

Ashley F.

1/5

Absolute worst! Horrible service, rates and response time, If I could use any other company I would!!

Tristan B.

2/5

Granville C.

5/5