Mpower Direct - Chicago, Illinois

Maya B.

Entered my apartment building illegally. Knocked on all of the residents doors and strong armed us into signing up for “renewable green energy” claiming to be providers for ComEd and Peoples Gas. Try to make you confirm on a phone call by telling you what to say. I realized during this call that this was a bs scam and said no to one of the questions and the person immediately hung up. The solicitor (named Steph) then refused to leave the building and kept trying to make me answer more calls to confirm. If my accounts with ComEd or Peoples Gas change at all, I will be pursuing legal action.

Maddi K.

Horrible. They came to my door (after illegally entering my building) and try to tell you they are with People's Gas / ComEd and are going to make your bill with them cheaper. They are NOT associated with either of these companies. Somehow I got billed by Mpower on my gas bill and the only phone number I could find that worked to call them was in the reviews here. Once I called to cancel they try to make it as difficult as possible and sell you on "promotions" they are having. I was on the phone for 30 min basically just having the sales rep talk at me. I had to interrupt him several times to tell him I just want to cancel. Whatever you do, do NOT open the door to these people.

Yefim V.

Hello.
Jeremiah 6766808 was a great helper and explains that I now have a fix rate if 16.9 cents for electric and 95 cents per therm. Nice that's nice! God bless 🙌 you Jay Will!!!

Mariam Y.

Hi Jeremiah 6766808 he was very nice. You people have to unplug your power usage so that your rate won’t increase even your gas rate.

Thank you Jeremiah Williams
😇🙏🏻

jolanda R.

Hi everyone just to let us guys know that this gentleman Jeremiah Williams had explained everything so great.
It's so interesting 🤔.
But it's up to us if we unplug minor usages to power up your savings. And that's all problems, yall don't listen 😒.
But thank 3so much Jeremiah may God bless you 🙏 ❤️

Zellie

I've had them somehow get into my building going door to door, PLUS this writing mysteriously appeared on the wall outside my door. Why are they writing on our walls now? How does management not realize that nobody wants door-to-door solicitation? It doesn’t matter if they can really make my bill a lot cheaper - the door-to-door "strategy" is a guarantee from me that I'll never be interested now, for bothering me and vandalizing my home.

Jack D.

As many people said previously they came to my door illegally through our apartment building, and was soliciting to all of our neighbors saying they would get cheaper rates. In reality, all it did was lower the rate for a month then it skyrocketed higher than we’ve ever had. After that I called to cancel but they kept trying to sell me on lower rates and I had to keep saying no. Between the in person conversation I had with the solicitors and representative on the phone this seems like a straight scam.

Sam S.

Scammers. Went door to door (after illegally entering apartment building) trying to tell residents they were using too much energy. I told them I was not interested, today i received a letter in the mail saying that my electric supplier had been switched to them. Reporting to the Better Business Bureau.