Greenlink Energy Solutions - Rockford, Illinois

Andrew S.

They were easy to work with, got the job done quickly and professionally, and have been great about answering any questions I have after the installation is complete. Their work is very clean and the panels look great, no extra conduits snaking across the roof and the panels are all nicely arranged.

The in-office staff walked me through the process and answered all of my questions without the condescension I got from other salesmen.

I liked that they are local and have been in business doing electrical and insulation work as well as solar for much longer than other companies I got quotes from.

I would and have recommended GreenLink to friends and family.

Jamie M.

Greenlink installed my solar system one year ago and I feel confident in leaving an extremely positive review. They were actively involved at every step of the process. I'll start with Austin, he is the owner and he does a great job at running his company and doing right by the customer. He has built a work place where the employees feel like family and you can tell people genuinely love working there - which makes a huge difference in outward customer service. Tom was my sales person and he was professional, explained all options, and answered my many questions. The software Greenlink uses for estimating solar panel needs was spot on. The generation was exactly what they said it was and I have had 8 months straight of negative Comed bills, which come in the form of monetary credits to your account. You then use this credit from the excess summer generation (when the sun is at its strongest) and use the credits in the winter when the panels are covered in snow or cloudy, which results in a net zero bill year round! Their in house installation team headed by Brian and Dave were amazing, arriving on time and working their butts off to install the panels in a professional and clean manner - no conduit showing, perfect alignment, everything working perfectly, tidy cleanup, and most importantly no leaks. Lee Anne was the success coordinator who did the project scheduling, rebate processing and was general contact for anything that I had questions on. They sell two kinds of systems, Solar Edge and Enphase. While it cost a little more, I choose Enphase because of the scalability and cutting edge technology used. The main difference is Solar Edge uses a central inverter (expensive and only lasts 10-12 years, make sure to get the extended warranty Greenlink offers for cheap) with power optimizers on each panel. Enphase uses microcontrollers on the back of each panel and converts DC (solar) to AC at the panel. While this is slightly less efficient by nature, it's much safer than running one high voltage DC line through your attic to a central inverter in your basement. Enphase is also more future proof - if panel technology output doubles in 10 years I can simply add as few or many panels as I want where as Solar Edge you have a limit with your central inverter, you'd have to possibly add another inverter or replace existing one with one that can handle higher loads. If your Solar Edge inverter goes bad, you lose all production - it's a single point of failure. Enphase has no point of failure like that since at most a panel or two could go out and the rest continue on generating power. Either system comes with a user friendly app to monitor your panel generation in real time and has multiple reports to see your generation either daily, weekly, monthly, yearly, lifetime. Ultimately, choosing a system will depend on your budget and risk factors you want to take. Either system after rebates (which I received both the state and federal) will have about a 4-7 year payback time, after which it will be free electricity for the remainder of the life of the system, which is 25+ years. In summary, Greenlink is an OUTSTANDING company and has met every commitment and promise they have made. Whatever you do, DO NOT go with a lease or have some out of city/state company install your panels. You want to go with a local company that stands behind their work and will handle all rebate and warranty paperwork/replacement in a timely professional manner. I have NO REGRETS and HIGHLY recommend Greenlink. While I didn't name everybody in this review, I hope Austin passes on my appreciation to ALL the members of the team that serviced my residence. Great job! Almost forgot.... Austin is a veteran so you are also supporting a veteran owned company when choosing Greenlink. Thank you for your service Austin and keep on wow'ing the customers!

Walker A.

Had solar panels and heat pump water heater installed. Worked with me to find a way to install panels on a pergola. Detail oriented and no messing around. Had a small issue with water heater, but they took care of it in no time. Honest, upfront, and very professional. Overall, wonderful folks. Highly recommend.

Todd F.

This company understands the importance of knowledge, timely responsiveness and good customer service. From sales to installation they were there to answer my MANY questions for our fairly large solar/battery project. Our house is a 1947 cape and we worked with their crew to install 36 solar panels, inverter, ATS and two large batteries with nothing visible from the front of the house. We also engaged them for some HVAC and insulation work and I cannot recommend Greenlink enough. This is a top notch company and group of people!

Jason K.

Found Greenlink via IL Shines "stranded customer" support pages. They were very quick to confirm that they would indeed come out to the Quad Cities area and everyone we worked with were professional, helpful, and really pleasant. They may have been a little more expensive than other places, but we really liked the brands of panels, inverter, battery, as well as the warranties, so felt it was worth it. The entire process was very smooth, and they worked really hard to keep us in the loop, communicating via their app, website, phone, and email. We really appreciate how everything went and the system has been running well now for a few weeks. They continue to be quick to respond to questions we have about the system. We're also very happy with the SolarEdge app for monitoring the whole system.

Idris M.

I had an amazing experience with this solar installation team! From start to finish, everyone was incredibly friendly and professional. The team’s knowledge about solar energy is top-notch, and they were able to answer all of my questions thoroughly. Communication was fast and efficient, and the installation process was completed quickly without any hassle. I’m really impressed by their expertise and customer service. Highly recommend them for anyone looking to go solar!

adrian T.

Excellent Service Despite Unexpected Hiccups!

GreenLink Energy Solutions recently worked on my apartment, and while they accidentally caused some damage—a hole in my ceiling and some damaged electronics—they truly went above and beyond to make things right. They immediately reimbursed me for all the damages and were incredibly helpful during the cleanup process. Their quick and professional response to the situation showed their commitment to customer satisfaction. I'm genuinely grateful for everything they've done, and I highly recommend their services.

Casey O.

Greenlink were very professional to work with and handled a dense amount of questions I threw at them as I approached solar. I am a few months in with a system working exactly as designed. As a bonus, I had a stray email from a SREC partner that invoiced me a few hundred dollars. I simply forwarded that to the Greenlink team as they said they handle the communication with them and that payment disappeared. The expert and driven service offered is well worth the cost of admission.