Weber Group Management Inc - Chicago, Illinois

Howard G.

I hired Michael Herman from Weber Management Group to check for asbestos in my home. Michael seemed very professional; he showed up on time, explained the process for checking for asbestos, and took some samples to return to the lab. I received my report within a reasonable amount of time. Upon reading the report, I felt like I was reading somebody else's. It was full of errors. For example, it stated that the building consisted of a forced boiler heating and cooling unit. I have radiated heat and window AC units. It also stated that the roofing consisted of shingles. The roof on my building is flat and doesn't have shingles. It stated the flooring consisted of concrete floors. I have a wooden floor. The date of the inspection was incorrect. Finally, it stated that the inspector was greeted by the building owner. I, the condo owner, was the one who met with the inspector. (By the way, I hired Michael 4 months earlier to inspect my place for asbestos in another part of the condo, and upon reviewing that report, realized that he used the same description he did with the current report. Had I read the first report more carefully the first time, I would not have hired him a second time).

I called Michael and told him about the errors in the report. He became irritated and sarcastic, telling me I was too meticulous and joked about adding the color of the walls in the report. When he did resend the report, it still contained errors. I didn't tell him about them, but did email him expressing my concerns about his lack of professionalism. Below is the email I sent.

In my opinion, it is unprofessional to use a boilerplate template to describe someone's residence. Each residence is unique and a report should reflect that. I paid you good money and at the very least, expected an accurate description of the property and my unit. (Quite frankly, after reading all of the errors, I lost confidence in the accuracy of the report and paid another company for a second report). I also found it unprofessional, after pointing out these concerns, you telling me that you were not irritated with me, and asking me what I would like changed. It was not my place to tell you the errors I wanted corrected, but rather for you to write an accurate description in the first place based on the information you had. Referring to my meticulousness about including the color of the walls wasn't helpful either. I would imagine that if you were in my shoes, you would want an accurate report.

If your're looking for a professional asbestos tester who will accurately describe your place of residence, and give you the confidence you will receive an accurate report, you might want to think of hiring somebody else.

Carol K.

Mike, the project manager, was very responsive and my asbestos removal project was samples, tested and completed within 5 days. Everything was done quickly and efficiently and I am very pleased with the job they did. I would recommend them.

Joyce S.

I was at a total loss but Mr. Herman and crew came in and expedited the job quickly and cleanly, sealing the area and removing the affected floor and walls in my bathroom. Thanks again Mike Herman and crew!!!

Adele C.

Efficient, on time and reasonably priced.
Would use them again.

Charlotte G.