Cheetah Solar - Phoenix, Arizona

Alondra J Arellano

We shopped around and not only found the best price but also had the best Solar purchasing experience. They answered all of our questions and even went above and beyond with the install. The application process was quick and seamless, and the install was all done SUPER quickly and efficiently! Even after the install if I had any questions, Evan helped answer those clearly and concisely. HIGHLY recommend Cheetah Solar!

Joe R

My experience with Cheatah Solar has been by FAR the worst interaction with a contractor ever! My first phone call from them began well over a year ago. My initial contact with a gentleman by the name of Conner and my initial inquiry was at Costco. Connor told me that he was affiliated with Costco and would be providing me an estimate for solar. I gave him my APS bills for the previous year and he said he would get back to me. Connor called me a few days later and advised me that he was just finishing up the estimate and would be emailing it to me soon. I waited.., and waited until 8 months had passed by when I received a phone call from Connor stating that he was sorry and that he was in a terrible car wreck. I felt bad and decided to proceed with Connor. Again, he said he would send me the estimate he had previously prepared. The project showed a 13.5KW solar array for our home. We decided to proceed with Connor. He stated that we had a short number of days left in August sign the contract before the end of the month so that we could take advantage of the higher APS payback rates which were changing September 1st. I was expecting a quick process from Connor to get the necessary documents signed before the deadline and again Connor was not getting back to me so I decided to call Cheetah office number I found on google maps. I was forwarded to a gentleman by the name of Evan Ferrante. Evan told me that Connor was in the process of getting fired and that the story about the car wreck was not true but he would be taking over our project and assured me that things were going to be “much better moving forward because he was the owner of the company”. I thought to myself, this was kind of weird that Evan would be bad talking about an employee but whatever just wanted to move on with the project. Evan sent over the new project estimate which was 8.5 KW solar array which was much smaller than the 13.5 KW array Connor had originally sent us. I spoke to Evan about this and he explained that the reduced size was due to our APS 12 month billing history. I told Evan that we were in the process of purchasing a Tesla and would need a solar charge port installed inside our garage. Evan assured me that the solar outlet would be included in the project and we would be up and running by no later than the end of September. It’s now December 4th and we still do not have an operational Solar system in place and no EV solar port installed. The solar panels have been on the roof of my home for almost 1 month now with no Meter installed and no EV Charger. I’ve tried calling, emailing and texting Evan several times with ZERO response! This experience has been stressful, horrendous, pathetic and a complete disaster!!

Megan Gilmour

The customer service at Chertah Solar is top notch. I called in on a Thursday to ask about getting a quote for solar for our home. We had done one once before but decided to build a pool instead.

Evan pulled up our profile in seconds and we scheduled an appointment for the next day. When he came by, he was super knowledgeable about solar and answered all our questions. He was transparent on cost, our savings, and laid out the entire process for us.

I just got a call today that we will be getting the process rolling already.

I highly recommend Cheetah Solar if you are thinking of getting solar, 10 out of 10!

Andres Hernandez

I am very pleased with my experience with Cheetah Solar!

Evan provided great customer service and really helped breakdown the costs and potential savings. He wasn't pushy so our conversation felt
nothing like a sales pitch, which was refreshing. I already had solar panels and was grandfathered in on an really good APS plan. We looked at the numbers and found that there was still potential, although minor, to save on energy costs by expanding my system and overall justify the cost of expanding it!

Several months later and my energy savings are exactly as we discussed (possibly better) - no regrets here!

Highly recommend this company ?

andy R

My partner and I started the process to have solar panels installed in March. We are paying all cash to have Cheetah Solar install our solar panels- contracted with Titan Solar to do the work. We had 2 failed inspections from the city, 1 failed inspection from APS. Panels were installed quickly after we signed the contract- but still on the last leg of the process. Most of the communication was us reaching out to Cheetah and Cheetah telling us they will reach back out after they communicate with Titan and we wouldn’t hear any back. It was to the point were would contact Titan to figure out why we failing inspections and Titan workers showing up- not on scheduled times or unannounced. Customer service was friendly and it seemed like they wanted to help- but it was never helpful. There were multiple times we were the ones updating Cheetah on information. I thought paying ALL CASH would have resulted in better service, but lesson learned. For anyone reading this I hope it is helpful making your decision when choosing a solar company to work with.

Jadasha Knoner

I am A REALTOR and just recently had to deal with the transfer of solar! I have heard nothing but scary and bad things . Luckily Evans path crossed mine and he was able to show me both of those things were inaccurate ! He was so tremendously helpful from phone calls to documents to being there any time any day ! It was such an easy experience and he showed me how beneficial having solar really is ! I highly recommend solar and Evan ! He was beyond outstanding in every aspect and I look forward to working with him so much more regarding solar ! Thank you Evan from the bottom of my heart!

Cohen Rush

My journey with Cheetah Solar has been nothing short of a frustration-filled roller coaster. I thought I had done my due diligence when I chose them over several other solar companies in the Phoenix Metro area. My initial interactions with their sales representative, Rodney, gave me a sense of confidence that this was the right choice for my all-cash solar project.

March brought the signing of the contract. Plans submitted to the city multiple times for approval, followed by the installation phase. I get it, the bureaucracy of city inspections slows things down. But there was a long stretch between installation, inspections, and adjustments due to city disapproval. While I expected some industry-related delays, what really got under my skin was Cheetah Solar's appointment setting. They coordinate with Titan Solar and myself for appointments that required visits to my property, but there were so many instances in which Titan Solar would show up unannounced, making changes, and seldom was I ever told what it was actually for. I like to be involved, especially when it involves $$$ and personal property, and it was almost impossible for me to do that. Additionally, damage was done to our stucco during the installation processes that I later discovered.

Adding to my frustration, Titan's unexpected changes included a switch to a line-side tap instead of what we had originally agreed upon. Seeking clarity, I reached out to Rodney to discuss these unexpected modifications. But, not a single call or text in return—just silence that fed my aggravation.

After enduring installation hurdles and finally gaining city approval, the saga continued. APS inspection time came, only to slap us with a first-round failure due to system labeling issues. July began on a sour note, and it wasn't until the end of the month that we earned the green light after a re-inspection. Excited to finally power up, I reached out to Cheetah Solar to move forward, only to be met with silence once again. A follow-up led to the revelation that Titan needed a contractor's PTO before enabling the system. Meanwhile, Titan insisted on the final $1,000 payment, which I vehemently contested—why pay when the panels were still dormant?

Frustrated and losing money from the panels still not generating energy, I took matters into my own hands, activating the system based on Cheetah Solar's provided instructions. Little did I know, I was in for another round of headaches. The SolarEdge inverter's outdated firmware surfaced as a hindrance, causing panels to remain idle until an update. With continued frustration, I pushed Cheetah for an appointment, requiring constant follow-up. I even ended up calling Titan myself to try and schedule a technician's visit. This tool took several weeks to resolve.

After enduring the pains of troubleshooting, I requested a walkthrough with Rodney. A month of unanswered calls and texts to Rodney followed, along with Cheetah Solar attempting to get in contact with him, with all attempts unsuccessful, leaving me bewildered and enraged. It's beyond infuriating that such a costly all-cash investment would be met with such neglect.
As if that wasn't enough, my confusion deepened when the SolarEdge app only displayed my energy consumption at 100%, and my energy export at 0% regardless of the time of day or our absence from home. Countless diagnostics and discussions with both SolarEdge and Cheetah Solar later, the truth emerged: the "included" feature that measures the energy in such a way, - what Rodney had led me to believe was part of the deal - was actually a $350 add-on. The audacity to charge me for something they had intimated as standard was astounding.

They still can't even manage to get Rodney, their own representative, to conduct the walkthrough he had promised me. This level of negligence is mind-boggling.

I must acknowledge that Cheetah Solar's office staff, particularly Jessica, remained accessible and courteous most of the time. However, this hardly outweighs the cascade of letdowns that have defined this entire endeavor.

Michelle Petean

I couldn’t be more thankful for Cheetah Solar and their Team! The amount of knowledge I obtained from them about Solar helped me tremendously and is continually helping me excel in this field. At first, I wasn’t so sure about how home owners could save so much with solar- but after learning about in depth at Cheetah Solar, they explained everything from A-Z on how extremely beneficial Solar is and why every home owner needs to have it! I will forever be grateful for Cheetah and team (Sammy, Evan, Andy, and Ed)!