UPS CACH - Hodgkins, Illinois

Address: 1 UPS Way, Hodgkins, IL 60525.

Website: ups.com
Specialties: Warehouse.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 1148 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of UPS CACH

UPS CACH 1 UPS Way, Hodgkins, IL 60525

⏰ Open Hours of UPS CACH

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Closed

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UPS CACH: A Comprehensive Overview

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For individuals and businesses requiring reliable and efficient warehouse solutions, UPS CACH stands as a significant operational hub within the expansive UPS network. Located at Address: 1 UPS Way, Hodgkins, IL 60525, this facility represents a crucial component of the United Parcel Service’s global logistics capabilities. UPS CACH is more than just a distribution center; it’s a strategically positioned node designed to optimize delivery routes and streamline supply chain processes. Contacting UPS CACH directly is not possible through a standard phone line, but their website, Website: ups.com, provides comprehensive information and resources.

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Key Features and Specializations

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UPS CACH specializes in a range of warehouse operations, catering to diverse client needs. These services typically encompass:

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  • Order Fulfillment: Efficient processing and dispatch of customer orders.
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  • Inventory Management: Precise tracking and control of warehouse stock levels.
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  • Cross-Docking: Direct transfer of goods from incoming to outgoing shipments, minimizing storage time.
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  • Returns Processing: Streamlined handling of product returns and exchanges.
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  • Value-Added Services: Customized services such as labeling, packaging, and light assembly.
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The facility leverages UPS’s sophisticated technology and logistics expertise to ensure speed, accuracy, and security throughout the entire operation. It’s designed to handle substantial volumes of goods, supporting both small businesses and large corporations. The strategic location in Hodgkins, Illinois, facilitates easy access to major transportation routes, further enhancing its operational efficiency.

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Accessibility and Amenities

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UPS CACH is committed to providing a welcoming and accessible environment for all. It features:

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  • Wheelchair Accessible Entrance: Ensuring ease of access for individuals with mobility limitations.
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  • Wheelchair Accessible Parking Lot: Providing designated parking spaces for wheelchair users.
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Beyond accessibility, the facility is designed with operational efficiency in mind, utilizing advanced equipment and processes to maximize throughput.

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Customer Feedback and Reputation

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The company has garnered a substantial number of reviews on Google My Business, with a total of 1148 reviews. The Average opinion: 3.1/5 reflects a mixed customer experience. While many reviewers praise the speed and reliability of UPS services generally, some feedback indicates issues with communication, tracking accuracy, and occasional delays within the CACH facility itself. It’s essential for potential clients to carefully consider these reviews when evaluating UPS CACH's suitability for their specific requirements. A detailed analysis of the reviews can provide valuable insights into potential areas for improvement and highlight the strengths of the operation.

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Additional Points of Interest

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UPS CACH’s operations are closely integrated with the broader UPS network, benefiting from the company’s global reach and extensive infrastructure. Clients can access real-time tracking information and shipment status updates through the UPS website or mobile app. UPS’s commitment to sustainability is also evident in CACH’s operations, with the facility implementing various initiatives to reduce its environmental impact. Further information regarding these initiatives can be found on the UPS website. The facility is a key element in UPS’s mission to provide reliable shipping and logistics solutions worldwide.

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Key services offered include package sorting, distribution, and inventory management. The careful management of these operations is crucial for ensuring timely delivery and customer satisfaction. UPS continues to invest in technology and infrastructure to enhance the efficiency and capabilities of facilities like UPS CACH.

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Contacting UPS for specific inquiries regarding UPS CACH is best done through the general UPS website. The website offers a comprehensive resource for tracking shipments, managing accounts, and accessing customer support. UPS's dedication to innovation and customer service drives the continued success of its global network of facilities, including UPS CACH.

\n \n ",
"summary": "UPS CACH is a major UPS warehouse facility in Hodgkins, Illinois, specializing in order fulfillment and logistics, offering accessibility features and receiving an average customer rating of 3.1/5 based on numerous Google reviews.",
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👍 Reviews of UPS CACH

UPS CACH - Hodgkins, Illinois
Elvis G. L. (.
1/5

Whoever my UPS driver was yesterday, they fail! Always at this location it seems there's always a problem with shipments when it gets there that always involve it being lost or delayed. I'm not sure how they're managing business but my package was supposed to get there Thursday and they try Wednesday, saw we were close because it's a business and then state that I refuse my package when I never refuse or was there because it originally stated that it will be deliver Thursday not Wednesday. Now the package I waited for more than a week is being sent back instead of retrying the next day. Our regular UPS guy is on vacation so anyone covering him should know you fail at delivering and stating the right facts for my package.

UPS CACH - Hodgkins, Illinois
Clayton B.
1/5

How in the world can you not dispatch a trailer on time, then take THREE BUSINESS DAYS to actually dispatch it. Not the first problem I've had with a package going through this location either. I genuinely add 1 day to every order I see UPS is bringing, and this site obviously needs serious supervision.

UPS CACH - Hodgkins, Illinois
Nicole G.
1/5

My package has been sitting at your hub for over 10 days! You guys are making USPS look better! No wonder y'all have low star ratings! I was supposed to get my pkgs on Jan 8th (I paid for speedy delivery & was supposed to get it within 5 days!it's been almost 15 days!
DO BETTER!

UPS CACH - Hodgkins, Illinois
Nina G.
1/5

Good lord. Sent some packages out they were stopped here back on December 17th. Didn't realize that they never moved until the receiver reached out. They supposedly did an investigation then immediately said to file a claim... Are you joking?! For a custom made order that took a while to put together that someone paid quite a bit for. This is insane, especially with all of these negative reviews how is this site not being investigated? How are there not cameras at the facility? Isn't messing with mail a federal crime? How is UPS getting away with this b.s.? They need to be thoroughly investigated! This is bull! Having go deal with 6+ people that shuffle you around is bull it's not like it was a tiny package and easily lost.

UPS CACH - Hodgkins, Illinois
Rudy R.
1/5

I am beyond distraught and upset right now. I am furious!!! They lost my package that had a CUSTOM, HANDMADE ITEM!!! IT IS IRREPLACEABLE AND CANNOT BE REPLICATED. My package has been stuck, presumably LOST here for days! Valued up to 800$.. now just gone for assuming forever.. I’m going to make a post about my item assuming that it’s stolen.. I’m so unbelievably upset and lost on what to do…
I will never ever have items shipped to me through UPS and OR USPS. This is utterly ridiculous and unacceptable.

UPS CACH - Hodgkins, Illinois
Janet S.
1/5

Our daughter used UPS to send our X-MAS gifts. They have been sitting at your location since Dec 20 and you are still unable to locate them. She tried filing a claim with no success. This location sends her to UPS and UPS sends her back to you. I see this is a common theme in the reviews. It’s not a coincidence that this happened to so many people. Better keep an eye on your employees. No longer using UPS.

UPS CACH - Hodgkins, Illinois
Tessa W.
1/5

So I have had packages sitting there for the last two weeks. No updates when i call I get foreigners they can’t understand you and nothing gets handled they just say hey make a claim I am so irritated cuz then when I do it says hey sender has restrictions you can’t claim this missing. I have over $200 worth of things just sitting there stuck and you can’t get anyone to answer you as to why?!? It says weather but ups told me that locations delivering and they’re not sure why I haven’t got it. I’m beyond irritated by far the least capable ups facility I’ve ever seen

UPS CACH - Hodgkins, Illinois
boy A.
1/5

Unbelievable. You lost/stole my 1000$ Guitar and from what I'm reading, stolen a lot of people's stuff. Insane that there isn't any oversight. You deserve everything bad that happens to you. Thieves

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