SERVPRO of Ravenswood - Chicago, Illinois

Anthony G.

I highly recommend SERVPRO of Ravenswood. I chose this team because of their attentiveness and urgency from the very first phone call. Russel and his team (Jake, Oscar and Carlos) were fantastic. Communication from the team was frequent, they were patient and willing to explain everything step by step and best of all there were NO SURPRISES. Once the work was complete, Oscar had the place looking like they were never there... he even took the time to move all the furniture back exactly as it was set up when he arrived on day one. Easy 5 stars.

ro L.

My apartment sustained a great deal of damage, due to a water overflow. I can’t say enough, about how terrific the Servpro team has been.

So far, they’ve been great about addressing the issues, as well as my questions and concerns.

Without exception, each time an appointment has been made, not only have they been kept, but amazingly on time, pretty much to the minute!

Meghann P.

Russell Avery and his SERVEPRO team were terrific to work with! Russell was extremely responsive and went out of his way to help us identify the cause of the water issues we were experiencing. He was very knowledgeable and easy to work with throughout the entire process. We would definitely recommend Russell and his team!

Nick M.

We started our Monday morning by finding water in our upstairs bathroom. Before long we found water on 3 different levels of the house. I called Servpro and Russell was at my house within an hour to help us figure out the extent of the damage. His team was there within a couple hours to start mitigation and drying! They were professional and worked very hard to get everything under control that day, and came back every day until the job was done. Couldn't recommend them more!

Monika B.

Great experience with them...Russell was easy to communicate with, always keeping me up to date with the work and very thorough and helpful. His crews were also great - very professional!Made an unexpected situation the best it could be.

Randolph P.

If you're a trucker delivering to Walsh this place is not meant for delivery with 53 ft trailer with a sleeper... but if you do try it... get all the way over to the far left and leave out of the other exit directly down the that street. The next street will say no trucks over 5 tons but just go head, it's only one street and then you'll be back to a normal route. Hope this helps. Be careful and slide your tandems all the way forward

Gabriella A.

After pretty significant water damage due to storms this month, I called Servpro for support. The team, led by Russell, was communicative, efficient and professional. Jake and Quinton mitigated additional damage and I am now on my way to having my condo restored to its original condition. Would recommend!

Leandro M. A.

The team lead by Russell Avery did an amazing job! All questions were answered in a timely manner. Calls and emails were never missed. It made us feel that we are the only clients. This was the first time and hopefully the last time we would need such service however we wouldn't hesitate to reach out to them if need be. Keep the good work!