Great Lakes Ace - Pontiac, Illinois

Great Lakes Ace is a well-established hardware store located at 203 E Livingston St, Pontiac, IL 61764, United States. With a phone number of 8158422966, customers can easily reach out to the store for inquiries or assistance. The store also has a website at acehardware.com for those who prefer to browse online.

About Great Lakes Ace

Great Lakes Ace is a one-stop-shop for all your hardware needs. With a specialization in hardware, home improvement, paint, and tools, the store offers a wide variety of products to cater to different customers' requirements. The store is committed to providing top-notch services and ensuring customer satisfaction.

Points of Interest

• In-store pick-up
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Assembly service
• Repair services
• Service guarantee
• Quick visit
• Cheques
• Credit cards
• Debit cards
• NFC mobile payments

The store takes pride in its clean and well-organized arrangement of items, making it easy for customers to find what they need. The staff at Great Lakes Ace is known for their attentiveness and willingness to help, ensuring a pleasant shopping experience for every customer.

Customer Reviews

Great Lakes Ace has received 290 reviews on Google My Business, with an impressive average rating of 4.5/5. Customers often praise the store for its friendly staff, excellent product selection, and overall shopping experience. One satisfied customer mentioned, 'Love this ace great people work there,' while another highlighted the store's ability to assist with various needs, saying, 'The staff of Ace in Pontiac, Illinois was attentive to the if needed 1 customer at a time. Clean, Well organized arrangement of items.' These reviews demonstrate the store's commitment to customer satisfaction and its ability to meet the needs of its diverse clientele.

Summary

Great Lakes Ace is a highly-rated hardware store located in Pontiac, Illinois, offering a wide range of products and services. With a strong focus on customer satisfaction, the store has earned a loyal customer base and positive reviews. For those in need of hardware, home improvement, paint, or tools, Great Lakes Ace is definitely a place to consider.

👍 Reviews of Great Lakes Ace

dan L.

4/5

Love this ace great people work there

David M.

5/5

Another Establishment concerning 😟 The public who would 👍 like to
Fix there humble abode, 🚗 and really almost anything. The staff of Ace in Pontiac, Illinois was attentive to the if needed 1 customer at a time. Clean,Well organized arrangement of items. Next.time we go 🚶‍♀️ I will or my wife/partner can gather names as we shop and buy.

Teresa J.

5/5

This store is fantastic. The shelves are all neat and fully stocked. Tina, the manager, really knows her store and has a vast knowledge of "how-to" on practically any project. Her assistant, Ted, is also very helpful and knowledgeable. More than once I've presented them with a seemingly hopeless repair/project, and Ted will take all the time necessary to help me gather all the parts I need, as well as how to do it properly. He has the patience of a saint. They give the personalized service you deserve, unlike the bigger box stores. Ace really is the place!

Michael B.

5/5

Every visit is like having your own project consultant. Prices are higher than some other places but you end up saving money at the End by not buying things you don't need. Great for paint.

Jennifer P.

3/5

They're pretty good about having what you need. The store is just so small and jam packed with items. I try not to go in there if I don't have to, but it seems like every time I take my "significant other" there, it always takes forever for him to come out! Very frustrating! I assume it's because its so small, everything is squeezed in there, so when you're looking for something specific, you have to look hard. They only have 2 cash registers and if there's a line, it does seem to take longer than what you think it would. Js 🤷‍♀️

Anna

5/5

Daniel was a very attentive and helpful worker. He answered all of my questions and helped me find what I needed. so would come back again. Daniel made it a positive experience.

Thomas C.

5/5

*Highly Recommend* *Friendly Staff* *The Manager was very kind and helpful*
I would definitely return to this location again in the future.
Thank you

chris C.

4/5

It's never a quick in and out unfortunately. Place is cram packed with tons of stuff, kinda claustrophobic in a way and the line typically runs to the back of the store and they don't put prices on a lot of stuff so if you want that fountain you'll have to wait until someone is available that knows and they are rarely there