SERVPRO of North Shasta, Trinity & Greater Tehama Counties - Redding, California

SERVPRO of North Shasta, Trinity & Greater Tehama Counties: A Trusted Restoration Partner

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a leading provider of disaster restoration and cleaning services, dedicated to helping individuals and businesses recover swiftly and effectively from a wide range of emergencies. Located at 5070 Mountain Lakes Blvd, Redding, CA 96003, this operation serves a significant geographic area, offering comprehensive solutions to homeowners, businesses, and other clients facing unforeseen challenges. With a steadfast commitment to quality and customer satisfaction, SERVPRO has established itself as a reliable resource within the community.

About SERVPRO

SERVPRO operates under the umbrella of Service Restoration, Veterinary & Industrial (SERVPRO), a nationally recognized brand specializing in property restoration and emergency services. The North Shasta, Trinity & Greater Tehama Counties branch leverages the extensive resources and expertise of the larger organization while maintaining a personalized approach to client needs. Their primary focus is on mitigating the damage caused by water, fire, mold, storms, and other disasters, ensuring that properties are restored to their pre-loss condition. SERVPRO's core values center around responsiveness, professionalism, and a dedication to exceeding client expectations.

Services Offered – A Comprehensive Approach

SERVPRO’s service portfolio is remarkably diverse, catering to a multitude of restoration needs. Beyond standard water and fire damage remediation, they offer:

• Water Damage Restoration: Including leak detection, drying, structural repairs, and mold prevention.
• Fire & Smoke Damage Restoration: Addressing soot removal, odor elimination, and structural restoration.
• Mold Remediation: Implementing thorough mold inspections, removal, and prevention strategies.
• Odor Control: Utilizing specialized equipment and techniques to eliminate persistent odors.
• Biohazard Remediation: Handling hazardous materials, including biohazardous waste, with stringent safety protocols.
• Storm Damage Restoration: Assisting with roof repairs, siding replacement, and debris removal following severe weather events.
• Commercial Restoration: Providing tailored solutions for businesses impacted by disasters.

Online estimates are readily available through their website, allowing potential clients to quickly assess potential costs and scope of work. Furthermore, on-site services are offered, enabling SERVPRO’s experienced technicians to thoroughly evaluate the damage and develop a customized restoration plan.

Location and Accessibility

The SERVPRO of North Shasta, Trinity & Greater Tehama Counties location is strategically situated at 5070 Mountain Lakes Blvd, Redding, CA 96003. This central location facilitates efficient service delivery throughout the assigned counties. Accessibility is a priority, with a wheelchair-accessible car park and entrance ensuring that individuals with mobility challenges can readily access their services. An appointment is required for most services, allowing SERVPRO to adequately prepare for each assignment and allocate the necessary resources.

Client Feedback and Reputation

SERVPRO of North Shasta, Trinity & Greater Tehama Counties consistently receives positive feedback from its clients. Currently, the company boasts 125 reviews on Google My Business, with an average rating of 4.9/5. This high level of satisfaction reflects the company’s dedication to providing exceptional service and building strong client relationships. The recurring theme in these reviews highlights the team’s professionalism, responsiveness, and genuine concern for clients’ well-being. Many clients specifically commend Steven and his team for their guidance and support during challenging situations, emphasizing their ability to navigate complex restoration processes with expertise and empathy. The commitment to thoroughness and attention to detail is a common point of praise, demonstrating SERVPRO's dedication to restoring properties to their original state.

Contact Information and Resources

For immediate assistance or to schedule an estimate, please contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties:

• Phone: 5302220200
• Website: servpro.com

SERVPRO is more than just a restoration company; it’s a partner in recovery, providing peace of mind and restoring normalcy to affected lives and businesses. Their commitment to excellence and community service makes them a valuable asset to the region.

👍 Reviews of SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Gayle A.

5/5

We are so grateful to Steven and his team for their incredible support and professionalism throughout the repair of the extensive mold and water damage we had in our home. Steven was always so reassuring and he never gave up on getting the approvals needed for the repair work to be done. It was a terrible time for us and Steven helped us through the whole process. You are really one of the “good guys” Steven, and we cannot thank you enough.

Lane I.

5/5

Eric was prompt, clean, extremely polite, and provided more than adequate details of what needed to be done and what to expect.
Very respectful, empathetic, and reliable.
Their shop always called prior to their arrival.
If Eric could have only stopped the rain, he would have recieved 8 stars.
Great people.

Kevin H.

5/5

Trevor, the sales representative at SERVPRO, is excellent in his work, follow-up, and professionalism, in replacing damaged residential or commercial Property. His business includes Environmentally rated clean-up and restoratiion from fire, flood, or mold damage. You won't regret calling SERVPRO for all of your restoration needs.

Robert S.

5/5

Servpro did a great job.Payton(crew chief) and Chris (technician) Worked great together to get my place back in shape. Quickly and efficiently. Polite and thorough.

Nancy K. I.

5/5

Very professional and excellent job on pulling our carpet and drying floors. We were able to get them scheduled to come out on short notice which was very much appreciated! Excellent communication and service. Would like to particularly add that Suzy Mason was instrumental to how smoothly the whole process was! She is actually the one that recommended Servpro when I was stressed out about how I was going to get my carpet dry and flooring replaced. Highly recommend this business!

Paul S.

4/5

Tony D. and his team from Servpro responded to our needs over an elongated time frame due to communication shortfalls with City departments, contractors, and insurance companies. Once these issues were resolved, Tony and crew were available quickly and set about to restore our museum to its former historical character and charm. Thanks also to Mike Elkins, Production Manager & Estimator, for providing an extremely detailed estimate that aided greatly in outlining the work needed to be done. We are truly a satisfied customer.

Cris C.

5/5

From the initial contact through completion of their project in assessing and prepping my house for repair due to water damage in my kitchen, the Servepro crew was outstanding. I was briefed throughout the process on what was being done and why. Any questions I had were answered promptly and thoroughly. I never had to worry about delays or miscommunications which was important during a stressful event like this. All members were pleasant to deal with and professional. I never had to clean up after them or worry that things were left undone. The office staff also maintained routine communication with me on when the crew would arrive at my house throughout the process. So, to the office staff and on-site crew Mike, Hannah, Dylan, Payton, Shardae, Daniel, Trinity, Tom and Lilly - thank you!

Samantha M.

5/5

Too often it takes being in the midst of an unexpected disaster at your home to truly understand the immense value of having a competent company to turn to for help - one that can provide expert relief by people who sincerely care! With SERVPRO of North Shasta, Trinity & Greater Tehama Counties you can most definitely know that when you need the situation to be handled with extreme professionalism, knowledge, thoroughness, timeliness, and thoughtfulness, you can absolutely count on them! Having the blessing of their team members, Eric and Tony, on the job brought immeasurable peace knowing that they were handling the situation with complete expertise, caution, courtesy, and authentic kindness! These two gentlemen are rare gems - indescribably amazing! My gratitude for how these two men expertly remedied the situation at my home is beyond my ability to express it! The peace that I have knowing my home is restored to the condition before the incident is something I can only attribute to Eric, Tony, and the team at SERVPRO of North Shasta, Trinity & Greater Tehama Counties! I hope I never need them again but am so glad I was able to call on them when I did!