Shasta Community Services District - Redding, California

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Shasta Community Services District

Shasta Community Services District is a water utility company located in Redding, California. Established to provide reliable and affordable water services to the community, they have been serving the area since their inception. With a strong commitment to excellence, the team at Shasta Community Services District strives to deliver top-notch service to their customers.

The company is situated at 11570 School St, Redding, CA 96001, United States, making it easily accessible for residents in need of their services. Their phone number, 5302416264, is available for customers to reach out with any questions or concerns. Their website, shastacsd.org, provides detailed information about their operations, services, and contact details.

Specialties: As a water utility company, Shasta Community Services District focuses on providing clean, safe, and reliable water to the residents of Redding and the surrounding areas. They work diligently to maintain and improve their infrastructure to ensure consistent water quality and pressure.

Other points of interest: The company's facility is equipped with a wheelchair-accessible car park and entrance, making it easier for individuals with disabilities to access their services. This attention to accessibility reflects their commitment to serving the entire community.

Opinions: Shasta Community Services District has received 4 reviews on Google My Business, with an average opinion of 3/5. While some customers have expressed satisfaction with the company's services, others have raised concerns about billing issues and customer service.

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"summary": "Shasta Community Services District is a water utility company based in Redding, California, committed to providing reliable and affordable water services to the community.",
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👍 Reviews of Shasta Community Services District

Erin L.

1/5

Worst service of any utility I have ever experienced. Shasta CSD has lost three payments, charged late fees because of it, miraculously "found" the payments days and weeks later and then refused to reverse the late fees. They say I should pay by Credit Card, yet they charge extra fees to pay with a Credit Card. They often hold check payments for weeks before cashing or applying them to the account. They rarely answer their phone, nor do they return phone calls. The manager Chris seems incapable of managing at the level needed and it shows in the constant staff turnover. When going in to get answers, staff is dismissive and says they don't have answers. They refer everything to the Manager, and he never calls back. The level of incompetence is coming directly from the way it's managed. THE MANAGER NEEDS TO BE REPLACED.

chad Y.

5/5

I back Chris (water district manager)
He helped us during CARR fire food and water, we were not even customers at the time it has been a year now since the district merge rate have went up but service has been Good 👍.
Thank you Chris.

Kelly R.

1/5

You just have to love these guys🤡 NOT ONLY do we get OVER CHARGED-ALLLLL summer long- with $300/ MONTH bills (fines!) and HORRIBLE SERVICE! But now, for the SECOND TIME THIS MONTH- the water is TURNED OFF AT 8 AM!!!!! (Back on at 4:30 this EVENING) WITHOUT ANY NOTICE!! While EVERYONE is getting ready for WORK!!!😠🤡🤪😡

SECOND TIME!!! I have NO WATER to get ready for MY DAY because the water folks decided I DIDN'T NEED TO KNOW!

HORRIBLE HORRIBLE HORRIBLE SERVICE

Erich R.

5/5

Super responsive and helpful. Friendly staff.