Solar Pros Az - Tucson, Arizona

M D.

I wish I had read the reviews before hiring Solar Pros to do my solar. I probably would’ve opted for not having solar at all. My electricity bills have not changed.
Though the manager who came to my home in Phoenix, Was very nice and understanding he did make promises that were not true.
The promise of not having an electric bill ever again. The promise of potentially getting a check from the electric company every month is what drove us to the decision of buying our solar panels.
Many times I have called my electric company to find out why my electric is so high after installing $20,000 of solar panels.
I gave the electric company all of the information that I was given by Carlos.
Essentially the advice that I was given by Carlos and Alex was to run my AC on the coldest setting the entire day so my house can cool and I would not use electricity at the times when there were no sun. During the winter to run my heat as high as possible during the day, so my house could be warm and the hours when there is no sun.
According to the electricity company, this is completely wrong.
Not to mention that upon installation, my equipment failed terribly five times before it was able to pass Inspection.
I am completely disappointed in this company.
Anytime I have tried to call somebody from the office I cannot get through. I will leave thousands of messages and they will not respond. I will Send emails and they will not respond. I don’t know what I will do if I ever have an equipment fail When all of the equipment is still under warranty.
Please do your research. Well, if you are buying solar, make sure your electric company is a great carrier.

Becka D.

I had a disappointing experience with Solar Pros. We signed a contract on June 16, 2022, for our solar panel installation, which was supposed to be completed within 180 days. However, the installation did not take place until April 2023—almost a year later.

During our initial meeting, Adrian assured us that the panels would be installed by the end of 2022, allowing us to build credit and avoid high power bills. Unfortunately, that promise was not fulfilled, and we now find ourselves paying both a power bill and for the solar panels.

When we tried to cancel the contract due to the delays, we were threatened with legal action, despite Solar Pros being in breach of contract. After filing a dispute with the financing bank, the owner, Alex, reached out but was quite unprofessional in his communication. He expressed frustration that we didn't contact him first and promised to arrange a meeting, but as of today, March 13, 2025, there has been no follow-up or resolution.

Overall, I feel misled and unsupported throughout this entire process. I cannot recommend Solar Pros based on my experience. I would not recommend goimg with them at all.

Faith D. G.

I absolutely love this business! From start to finish their service is exceptional. You can truly feel their passion for what they do, which makes the entire process of purchasing solar much easier and more enjoyable. They took the time to answer all of my questions, provided expert advice, and made sure I understood every step. The installation was smooth, and the team was professional and efficient. I highly recommend them to anyone looking to switch to solar—it’s an experience you won’t regret!

Will R.

I made the mistake of allowing one of their "sales managers" to discuss solar with me. Bad experience. He (Carlos) tried to get aggressive with me a tactic reminiscent of door to door sales people from bygone days. He gave me the impression he was just looking for a quick buck. In my experience, salespeople more often than not represent how leadership does business. Do your homework before you believe the solar hype from these guys or any others. As I mentioned to Carlos, sounds like bunch of smoke and mirrors to me...sadly, he didn't understand what that meant. I had to escort him off my property but he promised he would pray for me after making several rude and inappropriate remarks. He actually said he would tell all my neighbors how I treated him. Strange.

Melba R.

I give them one star. They are terrible liars. They told us we were going to save so much that it would pay itself out. They said we would pay solar about $135 a month. What he did not tell us was that we had to put $12,000 down. I did not really want to because we r on our 60s.

My sister in law decided to put solar by them. They are charging her like $300 a month plus electricity. Now they don't answer. They left town n close the shop.

Nick T.

I thought I'd give them the benefit of not writing a bad review but unfortunately this company and ownership deserves nothing but a bad review. I've always been under the understanding that if you take care of customers they will be repeat customers for life. over a period of 2 years I added too and spent over $65,000.00 for my homes solar. Paid in cash. I reached out again to Alex in July 2024 looking to add 2 more wall batteries. Had 4 text messages over 3 months till my last text in October stating I'd look elsewhere as he will not respond to putting me on the schedule and never text me back since August. It must be nice to have so much business that you don't care about your past customers. I'm shopping for another company now and you can bet any new homes I build will have solar just not from Solar Pros! I didn't even get into all the failings of the install and their only saving grace was they corrected all my concerns. This was the primary reason I wanted to give them another chance. To bad I don't matter enough to them for the most basic follow through.

Richard J.

This is my second review of SolarProAz. It took 8 months of excuses for these people to finish my install. I was away for the summer when they finished and when I got back this is what they consider a finished job. Wires sticking out of the ground, gravel mixed in with our decorative rocks and all over pavers and in the one photo you can see the pile of stuff they left scattered across our back yard.
Reading both of my posts you will see why you should pick a different installer than solarproaz.

Rick J.

Solar Pro Az is a company that you need to stay away from. There are many Solar Companies in the Tucson area and I would recommend that you go with any of them instead of Solar Pro Az located at 1951 W Grant Rd, Tucson. Their planner missed a very important problem with our installation that changed our time frame from 3 to 8 months before we were able to see any power being produced from our system. They used terms like “prioritized and expedite” when the delays kept coming. Laid blame on TEP for delays while other people, who’s systems were started after ours, were getting installed and connected by TEP with no problem. I was told that we would be compensated for the months that we had to make our payments to the financial institution which we got our loan through that we did not have power from our Solar System and I am waiting to see how that works out. If they decide to send us compensation I will write another review but for now I am sticking with my low rating for this company.

Received an email from the company after this review and an email I sent asking for compensation. Said that they were still going to send me some compensation and asked for me to remove or edit my review. That was almost a month ago and still no compensation. THIS IS HOW THIS COMPANY WORKS. Don't be fooled by their smooth talking salesmen. Look at other companies for your Solar needs.