Data Doctors - Phoenix, Arizona

Cliff R.

This is my first visit to the Data Doctors. I was very pleased by the timely, courtesy and professionalism that was extended to me by the expert technicians, John & Francisco. I highly recommend these two outstanding technicians who corrected my issues with my Dell Laptop. When necessary in the future I know who to turn to and know that my computer will be repaired. Five GOLD stars

Luis A. A.

The guys who worked on separating the hard drive were relaxed which made me relaxed. They explained the steps they were going to take non-technically, so I with a third grader’s knowledge could understand. Whenever I visit, I’d like to be like them!

Tyrone, T. F. N.

Brian and Nate was a cool dude my motherboard went out he took care of me and now I have a very super nice computer... I just want to add to this review, John and Francisco are great technician, they are always kind and knowledgeable when I go there, can't wait for my Asus update case..

Jack H.

Service was good, but price was both too high and misrepresented.

Update: The store contacted me and refunded the amount that was misrepresented. Their customer service was quality throughout the process. I think the price was slightly too high, but not a major problem if fairly represented.

I recently took an old laptop in from a deceased family member. As a computer scientist, I'm perfectly capable of getting the data off myself, but didn't want to spend the time on it. Data Doctors took a $60 deposit to assess, then called me to let me know it would be $140. I don't agree that the $140 is a fair price, but the sunk cost made it unappealing to go elsewhere, so I went ahead.

Upon retrieving the data, they let me know the total cost was $200, that the $140 did not include the deposit figure. This was not communicated to me until time of purchase.

The service was timely and as described, but the price was both unfair and misrepresented. I would advise anyone concerned about the cost of service to steer clear.

Data retrieval services are priced at either $100 or $200 from them, but it appears that no realistic case would ever result in the $100 cost.

Brenda S.

I brought my computer into Data Doctors for two problems. They were able to fix I one of the problems but not the second. They were very helpful and communicated clearly about the progress they made during the process. While they had the computer they cleaned it up and made sure it was running smoothly. I had a minor issue accessing Windows Explorer after I picked it up, but Francisco was able to guide me to resolve the problem over the phone. I highly recommend the computer professionals at Data Doctors at 16th Street and Camelback.

Marisol G.

I appreciate the data recovery services that Data Doctors accomplish. However, recently, when I needed a replacement for my computer screen, they would not replace it as they wanted me to pay for the package that would replace cosmetic parts of the computer that had wear and tear, which did not concern me. I just wanted a screen replacement. Anyhow, I successfully replaced the laptop screen on my own by purchasing an affordable replacement online on Amazon.

Claire G.

I was so sad that my external hard drive would not mount up and thought all my files were destroyed forever (family photos for the last 10 years...). They were very helpful and communicative through the whole process, and the first day I dropped off the drive the store employee made me feel super confident they could solve the problem and was very enthusiastic about what they do! About 1.5-2 weeks later they have recovered 100% of my data and my new hard drive is now safely with me 🙂 Will definitely return for any future issues!

Michael F.

Data Doctors is awesome! I took in my old laptop (15 yrs old) that I found in my parents attic and wanted to see if the files could be retrieved from the computer, as I knew the machine was fried from viruses years ago. They were able to do exactly that and I got all my old photos that I was hoping for! They put everything on a USB drive, and also gave me the hard drive as a backup. They also donated the computer to be used for parts, scraps, etc.! The guys that work there are super smart and helpful! Highly recommend