Midwest Energy, Inc. - Great Bend, Kansas

Introduction to Midwest Energy, Inc.

For individuals and businesses residing in a significant portion of Kansas and Northeast Oklahoma, Midwest Energy, Inc. stands as a vital provider of electricity and natural gas services. Established with a commitment to reliable service and community engagement, the company operates as a leading utility within its service territory. Headquartered at 1025 S Patton Rd, Great Bend, KS 67530, United States, Midwest Energy, Inc. has consistently demonstrated its dedication to meeting the energy needs of its customers while adhering to stringent safety and environmental standards.

Company Details and Contact Information

Midwest Energy, Inc. offers a comprehensive suite of services, encompassing both residential and commercial energy solutions. Customers can easily access information and support through various channels. The primary contact number is 800-222-3121. For detailed information regarding services, billing, and account management, individuals are encouraged to visit the company's official website at mwenergy.com. This website provides a wealth of resources, including FAQs, outage reporting tools, and energy efficiency tips.

Service Territory and Coverage

Midwest Energy, Inc. currently serves a substantial area, primarily focused on the following regions:

• Kansas: A large portion of the state, including counties like Barton, Butler, Chase, Rice, Reno, Sedgwick, Sheridan, and Webster.
• Oklahoma: Specifically, Beaver, Ellis, Kay, and Osage counties.

It’s important to verify whether a specific address falls within the company’s service area before establishing an account. The website provides a convenient tool to determine service eligibility.

Specialties and Services Offered

Midwest Energy, Inc. specializes in providing both electric and gas services. Their electric offerings include:

• Residential Electricity Plans: Various plans catering to different consumption patterns and budgets.
• Commercial Electricity Services: Customized solutions for businesses of all sizes.
• Smart Meter Technology: Implementation of smart meters for enhanced energy monitoring and management.

Regarding natural gas, the company offers:

• Residential Gas Service: Heating and cooking solutions for homes.
• Commercial Gas Services: Supplying businesses with the necessary gas supply.

Accessibility and Facilities

Midwest Energy, Inc. is committed to ensuring accessibility for all customers. The company’s main office at 1025 S Patton Rd, Great Bend, KS 67530, boasts a wheelchair-accessible car park and a wheelchair-accessible entrance. This dedication to accessibility reflects the company’s inclusive approach to serving its community.

Customer Reviews and Satisfaction

Currently, Midwest Energy, Inc. has 5 reviews on Google My Business, with an average opinion of 3.4 out of 5 stars. While the average rating indicates room for improvement, customer feedback highlights both positive experiences and areas where the company can enhance its service delivery. Reviewers have commented on responsiveness to outages and the helpfulness of customer service representatives. However, some individuals have expressed concerns regarding billing accuracy and the speed of service restoration during significant weather events.

Key Features and Benefits

Here's a summary of key features and benefits associated with Midwest Energy, Inc.:

• Reliable Service: A core focus of the company’s operations, ensuring consistent power and gas supply.
• Competitive Rates: Offering a range of plans to suit diverse customer needs and budgets.
• Customer Support: Providing accessible support channels, including phone, online chat, and email.
• Energy Efficiency Programs: Promoting energy conservation through various incentive programs.
• Community Involvement: Actively participating in local initiatives and supporting community development.

Midwest Energy, Inc. consistently invests in infrastructure upgrades and technological advancements to maintain a robust and reliable energy grid. The company’s commitment to safety is paramount, with rigorous protocols in place to minimize risks and protect both employees and customers. Furthermore, Midwest Energy is dedicated to embracing sustainable practices and exploring renewable energy sources to reduce its environmental footprint.

For anyone seeking a utility provider in Kansas and Northeast Oklahoma, Midwest Energy, Inc. presents a significant option. It’s recommended to carefully review their service territory coverage and compare their offerings with those of other providers before making a decision. The company's website offers detailed information regarding rates, plans, and service availability. Contacting their customer service team directly at 800-222-3121 can provide further clarification and assistance.