Brink's Tank Services - Hillside, New Jersey

joe gaudio

Tank removal and remediation done professionally with extreme care. Would recommend these guys in a heartbeat to do the work. Fairly priced and good scheduling with out long wait. They go the extra mile for the customer to meet the needs at hand. I assure you that you won't be disappointed using Brinks.

Alex Kinker

Don’t ignore these one star reviews, these people are a nightmare, and you will be better off hiring literally anybody else.

I hired brinks to remove 2 oil tanks from my basement, which were removed on 10/14. Brinks stated they would return by the 10/17 to pick the tanks. Supposedly only 2-3 days layer.

These tanks ended up sitting in my yard nearly a month. Brink finally followed up asking for payment on the balance on 11/9 - 26 DAYS LATER. I directed them to bill my credit card on file for the balance, and reminded them the tanks needed to be picked up. Tanks were finally picked up on 11/12. As you’ll see in the attached email screenshot, I didn’t even ask to withold payment despite the job not being completed.

On Friday 5pm November 15th, I receive a phone call from their collections attorney. (Transcript screenshot attached). Upon speaking with this attorney on today, it turns out that Brinks referred me to collections one day BEFORE they even picked up the tanks.

So they actually sent a collections attorney after me even though I had already told them they could run my card, and even though they had yet to finish the work.

To anyone who thinks this is to far fetched to believe, the screenshots of the actual emails are attached to this review. To recap, they left tanks sitting in my driveway for a month, ignored my direct permission to charge my credit card for work (permission I granted, even though they technically hadn’t even finished the job yet), sent an attorney after me for the balance “owed”… and then in resolution, you guessed it, they billed my card on file. Can’t make this stuff up!

PS George you said you didn’t have a record of these emails, you’ll find them attached to this review.

KIELE JAEL

If you are on the fence about which company to work with for tank removal, soil remediation, and concrete pavement restoration, look no further.

I recently worked with Brinks, and I am extremely pleased with my experience and would highly recommend them.

I contacted Brinks because my realtor recommended them to me. I was under contact to sell my house in Jersey City Heights, NJ, and had a 20-year decommissioned oil tank in the front of the house that needed to be removed prior to closing. I had no idea where to start, was extremely stressed out because of this, and after calling 3 companies to get quotes, including the original company that decommissioned the tank, I went with Brinks. Why?

Let me just say: everyone at Brinks was extremely helpful and diligent in their communication, procedures, and tank removal. They were communicative, honest, and gracious when I spoke with them, and that put me at ease. I live out of state, so this was very important to me. From acquiring permits, corresponding with the city (not an easy feat), scheduling the removal, testing the soil, disposing of the tank, creating the report for the city, and repairing the sidewalk, I had absolutely no worries in this stressful process and was very pleased.

I flew back to NY/NJ for the removal of the tank (highly recommend if you live out of state) and the workers were very skilled and knew exactly what they were doing; seasoned professionals. Even my partner (who builds schools for a living and has had dozens of tanks removed from properties) was very pleased. The tank had some contamination (which was normal, and they warned me about the possibility), but they assured me that everything would be okay.

The entire process went smoothly and they kept me up to speed with cost during the entire process. I even got texts with pictures after I left once the concrete had been repaved!

If you are looking to sell your home with a tank on the property and need it removed, CALL BRINKS. From a seller's point of view, I recommend taking care of it on your own - it will save you thousands long-term.

Point is: work with Brinks. You'll have a great experience.

Thanks to Brian, Charlotte, and Frank for their awesome work.

Note: I'm not an employee of Brinks, just a happy, satisfied customer.

Nicholas Intrieri

We hired Brinks to remove an oil tank from an investment property we purchased in Union City. The job was tough. The tank was buried underneath a city sidewalk. It was on a small city street which required a lot of logistics. The city was even worse, they had unreasonable expectations and changed the date of the job on us at the 11th hour.

Throughout all of this turmoil the entire staff at Brink's was top notch. Their admin staff (shoutout to Marla) always picked up the phone when we called, answered our questions, and followed up when needed. Frank Abate was a pleasure to work with, as he ultimately helped navigate through the city approvals we needed to get the job approved. Finally, on the big day, when the job proved to be more difficult than expected, the team stayed ALL NIGHT to make sure it was done correctly to strict city specifications.

We received our "No Further Action" letter about a month and a half after the job was complete. I would 110% recommend Brink's Tank Services to anyone looking to remove a tank in the North NJ area. Any questions please reach out to me.

-Nick

themixedupkid

I am writing this honest review on behalf of the brinks team. I had a closing deadline within two months. I had to remove my underground oil tank, as well as a gas conversion, and repavement of the driveway. The brinks team saw my sense of urgency, and we’re all hands on deck since I hired them. The process was super smooth from start to finish. I want to especially thank Brian, Bob, and the entire office team. These guys are true professionals, and can be trusted to get the job done on time with zero defects. Thank you all so much I know I am almost a year late on this review, but better late than never especially for your amazing company. God Bless

D. K.

Rude and incompetent front desk lady and a "boss" who hides behind her. The inspector who actually does the job is a nice guy, at least.

Slow to respond. Gives very broad timeframe for the job so my husband had to wait forever for them to show up, only for them to call that they are delayed due to another job elsewhere.

Charges $250 for tank sweep and $500 for exploratory dig plus mandatory credit card surcharge.

If it weren't for the rude and incompetent staff, i would have given a 2 star review.

C A

I used this company suggested by my broker and boy did I choose wrong. Talk about total lack of professionalism and money grabbing scheme. Asked for a routine tank sweep on an estate property. Takes forever to schedule. Gave us an extremely vague window for "a guy to show up". Had to take a day off from work waiting for said "guy" to show up. Radio silence until about 2 hours into the promised window, he contacts me saying he's delayed due to another job across town. To put the cherry on top, the lady answering the phone is extremely clueless and arrogant. Learn some customer service and organization skills. I didn't pay $750 and a surprise 3% credit card fee to take attitude from you.

Never using this business again.

Michelle Cutrufello

This company and Frank Abbate are OUTSTANDING! I needed some mold remediation from a crawl space in order to sell my property in New Jersey and not only did they get this job done quickly and with perfect results it was also THOUSANDS of dollars less than every other company I consulted. Highly highly recommend!