Digital Federal Credit Union - Waltham, Massachusetts

Address: 130 Lexington St, Waltham, MA 02452.
Phone: 8003288797.
Website: dcu.org
Specialties: Federal credit union, Credit union.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance.
Opinions: This company has 126 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Digital Federal Credit Union

Digital Federal Credit Union 130 Lexington St, Waltham, MA 02452

⏰ Open Hours of Digital Federal Credit Union

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–7 PM
  • Friday: 9 AM–7 PM
  • Saturday: 9 AM–3 PM
  • Sunday: Closed

Digital Federal Credit Union: Your Financial Partner in Waltham, MA

Located in the heart of Waltham, Massachusetts, the Digital Federal Credit Union is a trusted financial institution that has been serving the community for years. With its main office address at 130 Lexington St, MA 02452, this credit union offers a wide range of services to its members, making it an excellent choice for individuals and families in the area.

Main Services

Insurance
DCU offers a range of insurance products, including auto, home, life, and disability insurance. Members can purchase these policies directly through the credit union's website or by visiting one of its branches.
Investments
The credit union invests in a variety of assets, including stocks, bonds, and mutual funds. Members can choose from a range of investment options to suit their financial goals and risk tolerance.
Branches & ATMs
DCU has over 25 branches and thousands of surcharge-free ATMs across the country. Members can use these branches and ATMs to conduct their banking transactions, making it easy to manage their finances on the go.
Borrow
DCU offers a range of loan options, including personal loans, mortgage loans, and auto loans. Members can apply online, by phone, or in person, and can choose from a range of loan terms and interest rates.
Support
DCU's support team is available to answer any questions or concerns members may have. Members can reach out to the credit union by phone, email, or in person, and can also access online resources and FAQs to help with common issues.
Services
DCU offers a range of services, including free checking, HSA checking, and money market savings. Members can also take advantage of the credit union's online banking and mobile banking services to manage their accounts and make transactions on the go.
Membership
Anyone who lives, works, or attends school in certain Massachusetts communities can become a member of DCU. Members can also join through alternative membership options, such as employee groups and professional associations.
Free Checking
DCU offers a range of checking accounts, including free checking and HSA checking. Members can enjoy low fees, competitive interest rates, and a range of benefits, including free online banking and mobile banking.
HS A Checking
HS A checking accounts offer a range of benefits, including no monthly maintenance fees, competitive interest rates, and access to DCU's network of ATMs and branches.
Visa Debit Card
DCU's Visa debit card is a convenient and secure way to make purchases or withdraw cash at ATMs. Members can also take advantage of the card's rewards program and low interest rates.
Greenlight Debit Card
DCU's Greenlight debit card is a low-cost, no-fee debit card that offers a range of benefits, including low fees, competitive interest rates, and access to DCU's network of ATMs and branches.
Primary Savings
Primary savings accounts offer a low-risk place to save money. Members can earn competitive interest rates and enjoy low fees, making it an excellent option for those looking to save for the future.
Advantage Savings
Advantage savings accounts offer a range of benefits, including competitive interest rates, low fees, and access to DCU's network of ATMs and branches.
Smart Savings
Smart savings accounts offer a range of benefits, including competitive interest rates, low fees, and access to DCU's network of ATMs and branches. Members can also earn rewards and take advantage of the credit union's financial education resources.
Money Market Savings
Money market savings accounts offer a low-risk place to save money. Members can earn competitive interest rates and enjoy low fees, making it an excellent option for those looking to save for the future.

Location and Access

DCU's main office is located at 130 Lexington St, MA 02452, in the heart of Waltham, Massachusetts. The credit union has a wheelchair-accessible entrance and parking lot, making it easy for members with disabilities to access the building. The credit union is also located near several public transportation options, including the MBTA Commuter Rail and the Waltham Commuter Rail.

Featured Characteristics

Wheelchair accessible entrance and parking lot
DCU's main office is designed to be accessible to members with disabilities. The entrance and parking lot are wheelchair-accessible, making it easy for members to access the building.
Cash advance
DCU offers cash advances on debit cards and credit cards. Members can use this service to withdraw cash at ATMs or by visiting a branch.
Low fees
DCU is known for its low fees. Members can enjoy low fees on a range of services, including checking and savings accounts, loans, and credit cards.
Competitive interest rates
DCU offers competitive interest rates on a range of services, including checking and savings accounts, loans, and credit cards. Members can earn more interest on their money and save for the future.
Financial education resources
DCU offers a range of financial education resources, including online tools, webinars, and workshops. Members can take advantage of these resources to learn more about personal finance and improve their financial literacy.

Practical Information

Hours of operation
DCU's main office is open Monday through Friday, 8:30am to 5:00pm. Members can also access online banking and mobile banking services 24/7.
Phone number
Members can reach DCU by phone at 800-328-8797. The credit union's phone lines are staffed by friendly and knowledgeable representatives who can answer any questions or concerns.
Email
Members can also reach DCU by email. The credit union's email address is [[email protected]](mailto:[email protected]). Members can send an email or request a response from a representative.
Website
DCU's website is a valuable resource for members. The website offers a range of information, including account information, loan options, and financial education resources.
ATM network
DCU's ATM network is one of the largest in the country. Members can use any of the credit union's ATMs to withdraw cash or make deposits.

Opinions

DCU has an average rating of 3.2 out of 5 stars on Google My Business. Members have praised the credit union for its friendly and knowledgeable staff, low fees, and competitive interest rates. Some members have also praised the credit union's financial education resources and online banking services.

Positive review 1
"I've been a member of DCU for over 10 years and have never been disappointed. The staff is always friendly and helpful, and the fees are so low. I highly recommend DCU to anyone looking for a trustworthy credit union."
Positive review 2
"I was hesitant to switch to a credit union, but DCU has exceeded my expectations. The online banking is so easy to use, and the customer service is top-notch. I've already referred several friends and family members to DCU."
Positive review 3
"I love that DCU offers financial education resources. The webinars and workshops are so informative, and the credit union's financial advisors are knowledgeable and helpful. I've learned so much from the credit union and appreciate their support."

👍 Reviews of Digital Federal Credit Union

Digital Federal Credit Union - Waltham, Massachusetts
Destanni B.
1/5

Extremely rude people! I called because I wanted to ask some questions about mortgages and I was told that I needed to come to a branch during business hours. Fine whatever heads to a branch closest one is an hour from me, I check in and waited about 15 minutes. Then this woman came out Janet no pleasantries or anything just “we can’t help you we have no one here to answer your questions you have to call” I told her I did and was told to come in “you did not speak to anyone at this branch we would have told you no” well I did it’s the closest one too me. She was super rude no customer service skills. Can’t tell if you hate your life or your job but neither is my problem learn what customer service is and then maybe try and find something new. LOOKOUT FOR THE INDIAN WOMAN NAMED JANET HER NAME TAG SAID SHES BEEN THERE SINCE 2020 BE ADVISED AND STAY FAR AWAY

Digital Federal Credit Union - Waltham, Massachusetts
Udson P.
5/5

Today I had the pleasure of having Giovanna to assist me and it was a very good experience. She is wise, understanding, patient. THANK YOU. You deserve more than 5 stars.

Digital Federal Credit Union - Waltham, Massachusetts
Levon K.
1/5

Worst tellers ever , bunch of unprofessional tellers behind the glass , their jokes with each other is more important than the customers that are waiting in line. Couple of kids with no respect, they are lucky I did not snap and made a scene in front of everyone. ,, they are lucky I was in good mood

Digital Federal Credit Union - Waltham, Massachusetts
Alfred B.
1/5

Worst location ever. This is two or three time I come here everything is slow. The people on the Desk don't care. Alex Perez looks like he doesn't know what he is doing. He asked me my phone number 3 times to make a deposit? He asked me my membership number as well two times to make a deposit. Long line everyday. What is wrong with you guys?

Digital Federal Credit Union - Waltham, Massachusetts
Enrique R.
5/5

I'm a long time DCU member here.
I mainly deal with the leominster location but recently visited the Waltham office.
While I was at the Waltham located I was assisted by Sairy Ramirez. She was extremely helpful & very informative.
She completed my car loan process quickly. She made my visit to DCU a pleasant one.
It also didn't hurt that she was extremely pleasant to look at .

Digital Federal Credit Union - Waltham, Massachusetts
Harshad S.
1/5

This is the most useless bank that I've ever seen. They just flatly refused to give me a cashier's check via credit union sharing. I've had similar instances in the past when I just walked over to RTN Federal Credit Union and they helped me out in 5-10 minutes.

Don't waste your time going to this bank or this location. I'm not going to go back here again

Digital Federal Credit Union - Waltham, Massachusetts
Phil D.
5/5

I've been a long time member of DCU and today I visited this branch in specific, this young woman named Giovanna walked me through the understandings of so many things! Some stuff I've been struggling with for a while.. she explained the process of online banking in great detail to help me understand and equity loans she really made the process of banking efficient and with a smile! I will be coming to this branch with any of my banking needs and I would recommend this branch to everyone!

Digital Federal Credit Union - Waltham, Massachusetts
Garrett K.
1/5

I have been a member for 17 years, since change over in C-Suite this bank has gone seriously downhill, pretty disappointing. Everything from no virtual account access (up to 16 hours while traveling), long deposit holds and poor customer service (changes to accounts without notification)I have decided to close up shop on DCU - The era of local credit unions is over, online banks offer better service, and technology.

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