A O Dowd Plumbing - Fontana, California

Larry L

Jason.. you should tell the whole truth about this.. 1st.. when you came out the first time, you said a new burner was between 225 and $250. and you didn't have your gas sniffer with you. You couldn't smell gas too well, something about your nose. 2nd.. there was a total of four visits to my home, you the first three and Anthony the last visit.. 3rd.. I tried calling you twice to see if we could work something out, but you would not answer or reply to my voice mail. 4th.. you never mention in your reply, you telling me at least twice that you would take care of the problem. I know it was a used Burner, and yes, we wanted Hot water right away, but to sell me a used burner for $400 that didn't work correctly even one day.. that's bad business.. especially telling me you would make it right, from the very first visit..

Mistah Reed

Called them for my tankless water heater stopped working and was beeping code 10.

Found out before they arrived, the painters had covered the vent partially.

When Jason showed up, he explained one of the safety features, to prevent carbon monoxide build up, was it shuts down the system. Really informative interaction, really appreciate helping me understand the system better, and didn't even charge a service fee!

If u need the service, this is the company to call, I know I will.

Jose Garcia

Jason and Anthony are awesome. They are able to respond to my issues right away every time. They are friendly and handle themselves professionally. I highly recommend

Steven

Jason was exceptional in fixing my pipe leak. He arrived promptly, worked efficiently, and explained everything clearly. His professionalism and friendly demeanor made the experience stress-free. Highly recommended for any plumbing needs!

Cliff Dasher

I had Dowd plumbing come and do some repairs on my kitchen sink. They replaced all the pipes underneath and replaced the garbage disposal. They did a phenomenal job and were very clean and professional and informative. I would definitely use them again and recommend them. Top notch team. So many of the companies these days are always trying to upsell and take advantage. Not these guys straight forward and up front and professional. Thanks.

scott chen

As a small business owner, reliability and being punctual is a rare but precious quality that we seek in vendors and technicians. Needless to say, this year was extremely difficult for small business owners. So when LA County finally allowed our operations to resume we had very short turnaround time. This is when we discovered that our Boiler wasn't functioning properly. I called multiple vendors and specialists, but decided to go with Jason from A O Dowd Plumbing because of the way he went about asking me what the issue and problems I was experiencing in trying to diagnose the situation over the phone. Most other competitors were more interested in making sure you know their rates and how this is considered overtime. As a business owner, I am as skeptical and jaded as they come unfortunately due to the numerous times of let downs, price gauging, and simply dealing with "call centers" than actual technicians. So I took a chance with Jason. Although he had other jobs prior to ours; he understood the urgency of our situation and sympathetic to the fact that we're just a small business barely trying to hang on while LA County wreck havoc with abrupt opening/closing policies. He scheduled our job for the early evening since he knew we needed our boiler to be fixed in order to get opened. He did a great job communicating when he was about to head over outside of LA County and the time frame to expect him. Upon arrival, he diagnosed the situation and presented the potential solutions along with the price quote. I highly recommend Jason because not only was he very professional but he was very transparent in how he was going to present potential solutions in tackling the problem. He did wonders in getting our very old but still solid boiler up and running in a couple hours. He definitely saved the day for us.

Tania Williams

Jason & Anthony were wonderful. They are honest and care about the customer.

Marissa Davis

Awesome service from Jason and Luis, they fit us in their schedule real quick at every appointment. Jason gave us honest advice that provided confidence in the decision-making process and saved us a lot of money and effort compared with competitors who weren’t nearly as informative about our options. Luis was lovely to deal with, very informative and went the extra effort to make sure everything we needed around the house was taken care of. They did everything in their power to make sure we understood our options, their personal recommendations, and the entire process. They were courteous and communicative and will be our only plumbers from now on. Solved years of plumbing issues in half a day. Thanks for the great work guys!