Ace Hardware and Rental - Lake Zurich, Illinois

Ace Hardware and Rental – Your Local Home Improvement Solution

For homeowners and professionals alike, Ace Hardware and Rental stands as a premier destination for all things home improvement. Located conveniently at Address: 100 S Old Rand Rd, Lake Zurich, IL 60047, this establishment offers a comprehensive range of products and services designed to tackle any project, big or small. With a dedicated team and a commitment to customer satisfaction, Ace Hardware and Rental has become a trusted name in the Lake Zurich community and beyond. You can reach them at Phone: 74386751, or visit their website at Website: acehardware.com to explore their offerings and services.

Specialties at Ace Hardware and Rental encompass a wide spectrum, reflecting their versatility as a retail and service provider. They operate as a dedicated hardware store, stocking an extensive selection of nuts, bolts, screws, tools, and other essential components. Furthermore, they function as a respected home improvement store, supplying materials for projects ranging from minor repairs to complete renovations. A significant component of their business is their paint store, offering a vast array of colors, finishes, and related supplies to transform any space. Finally, they are a reliable tool store, providing a diverse range of power tools, hand tools, and accessories for DIY enthusiasts and professional tradespeople.

Beyond the core product offerings, Ace Hardware and Rental distinguishes itself through a multitude of valuable services. In-store pickup is a convenient option for customers who have ordered online, saving them valuable time. In-store shopping allows customers to browse the entire inventory and receive personalized assistance from knowledgeable staff. Accessibility is a priority; the store features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that everyone can enjoy a comfortable shopping experience. Recognizing the need for assistance with complex projects, Ace Hardware and Rental offers assembly service and repair services, providing invaluable support to their customers.

Customer satisfaction is paramount, and Ace Hardware and Rental demonstrates this commitment through a robust service guarantee. Their quick and efficient service is reflected in their “Quick visit” policy. Payment options are plentiful, accepting credit cards, debit cards, and NFC mobile payments, catering to the diverse needs of their clientele. A detailed overview of their offerings and the store’s operational details can be found on their website. Here's a breakdown of key features:

The company has garnered significant positive feedback from its customers, as evidenced by its impressive Opinions. Currently, the company boasts 69 reviews on Google My Business. The Average opinion is a remarkable 4.5 out of 5 stars, highlighting the consistently positive experiences shared by patrons. This strong rating speaks volumes about the quality of products, the helpfulness of the staff, and the overall customer service provided at Ace Hardware and Rental. Customers frequently commend the store’s friendly atmosphere, the wide selection of products, and the valuable assistance they receive from the staff. Many reviews specifically mention the convenience of the in-store services and the reliability of the repair services.

Other points of interest include the store’s dedication to providing top-notch service and ensuring customer satisfaction. They understand that home improvement projects can be daunting, and they strive to offer the resources and support needed to successfully complete any undertaking. Whether you’re a seasoned DIYer or a first-time homeowner, Ace Hardware and Rental is committed to being your trusted partner in achieving your home improvement goals. The store's commitment to quality and customer service makes it a standout choice within the local community.

👍 Reviews of Ace Hardware and Rental

Ren E.

5/5

Have you ever had a project start happening that you’ve never done before and then you ran out of stuff 1/2 way through; so the thought that you would rather leave half your home in shambles before wanting to go back to the unrelenting and unforgiving crowds at Home Depot or other major chains? Me too. That’s why I shopped at Ace Hardware. Where I wasn’t glared at for looking lost or being in someone’s way. The manager asked and took an interest in my project when I came back for more stuff I inevitably ran out of. The cashiers were friendly and everything was so stinking organized. I can put in an order the night before and have it ready to pick up by 10am next morning (it needs to be in stock but man these guys work fast) UN FREAKING REAL. I worked in customer service for 15 years, it’s exhausting work. But every time I’ve gone in I have had nothing but an amazing experience. I was looking for a specific brick cleaner unsure if that was what I needed, the guy I spoke to (the manager I believe who was also running around the store doing things and not hiding in the back) recommended me graffiti wash instead. It worked SO well. I know he wanted pictures of the updated project but I’ve been so satisfied with them I haven’t found something I need to go back for yet! Maybe light bulbs. But if you’re reading this and you helped me. The pictures speak for themselves. It worked like a CHARM 💛 there’s a picture where I highlighted a little red square of where I tried it and let dry and you can see the cloudy white film is just GONE.

Go to ace hardware if you’re ready to have someone nice help you find the things you need for your home project. My dad doesn’t worry about me as much now that I have these guys next door.

Dave S.

4/5

I was sorry to see Casper's leave but happy so far with ACE.
Friendly workers and generally have the items you need for your home projects.
Always happy to shop at smaller, home. town styled businesses.
Please give this hardware store a chance before H.D.

Mohammed P.

5/5

Very helpful team members. He went out of his way to help load the soil bags and they had run out of few I had ordered and helped me grab a few from their own inventory.
Exceptional service!!

Brian P.

1/5

Absolutely horrible experience. I had been here a few times now and just bought a Toro lawn mower straight off their rack (I didn’t even build it or them give me a box).

It has not even been 30 days and it already has broken. When I went in to ask for help, all they said was call the manufacturer and it isn’t their problem. If that was the only option, that was one thing but having employees be extremely rude about it after spending thousands with them was salt in the wound. Will never come back again

Liz W.

5/5

An excellent independently owned hardware store with attentive and knowledgeable staff.

Adam M.

5/5

Placed an online order for an ego generator. A major storm had hit our area and I was in desperate need of this product. When I arrived at Ace the staff was very friendly and even managed to complete my order with their own systems being down due to the storm. They were super friendly to my daughter and made us feel very welcomed. After a night of no power or heat, such a warm welcome and prompt service was exactly what we needed. They put a smile on my daughter and my face and I truly appreciate that. Thanks for the amazing customer service!

JPJ C.

5/5

There is nothing like a local businesses and Hardware store to grab things needed for around The house

scott A.

5/5

This place is super clean well stocked and always professional and polite people in there Love this place.