American Way Storage - Lawrenceville, Illinois

American Way Storage: A Reliable Self-Storage Solution in Lawrenceville

Welcome to American Way Storage, a well-regarded self-storage facility located at 1406 Lexington Ave, Lawrenceville, IL 62439. This facility serves as a convenient option for residents and businesses in the Lawrenceville area seeking secure and accessible storage solutions. American Way Storage distinguishes itself not only through its range of storage services but also by its commitment to customer service and community values.

Core Services and Facility

As a self-storage facility, American Way Storage primarily offers customers the ability to rent climate-controlled storage units of various sizes. These units cater to a wide array of needs, from storing personal belongings for relocation, seasonal items, or excess furniture to providing secure storage for business equipment and inventory. The emphasis on climate control is a key feature, protecting stored items from damage due to temperature fluctuations and humidity.

Customer Experience and Reputation

Customer feedback highlights several positive aspects of American Way Storage. The facility is noted for its clean and well-maintained grounds, creating a professional and reassuring environment for renters. The initial setup process is often praised for its clarity and efficiency, with staff providing comprehensive instructions on gaining access to the units and explaining the rental terms. This attention to detail helps customers feel confident and well-informed from the start.

Convenience and Accessibility

Accessibility is a significant factor recommended by many. American Way Storage facilitates flexible rental options, often allowing customers to complete the rental process at their convenience, which is particularly valued. Furthermore, the facility offers responsive customer service, with staff readily available to address inquiries and provide support, fostering a sense of reliability and partnership.

Community and Inclusivity

One unique aspect of American Way Storage is its identification as a veteran-owned business. This connection to military service adds a layer of community pride and stability. The facility is also commendable for its commitment to accessibility. It features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that the storage services are available to everyone, regardless of mobility.

Accepted Payment Methods

In terms of payment, the facility accepts both debit and credit cards, providing customers with convenient financial options for securing their storage units.

Location and Contact Information

Nestled in Lawrenceville, Illinois, American Way Storage is strategically positioned to serve the local community. For those seeking further information or wishing to explore the available unit sizes and pricing, the dedicated website at americanwaystorage-lawrence.com offers detailed insights. The facility can also be contacted via telephone at 217-215-3080 for direct inquiries or assistance.

Facility Features

Based on customer feedback and available information, American Way Storage appears to maintain a clean and organized facility. The grounds are described as clean, contributing to a positive first impression. The staff's communication skills are frequently highlighted, indicating a friendly and professional demeanor that enhances the overall customer experience. The combination of veteran-owned status, accessibility features, and responsive service positions American Way Storage as a noteworthy choice for anyone in need of reliable self-storage solutions in the Lawrenceville area.

Customer Testimonials

The overwhelmingly positive reviews on Google My Business, averaging a high score of 4.5 out of 5 from 31 reviews, underscore the facility's strengths. Customers consistently appreciate the ease of the rental process and the supportive customer service received. Many express satisfaction with the value provided, citing cost savings compared to other local storage facilities. Testimonials also mention the professionalism and helpfulness of the staff, reinforcing the positive image built by American Way Storage.

👍 Reviews of American Way Storage

Lady B.

5/5

American way is a great spot for all your storage needs. When I started my rental it was clean and so were the grounds. The staff communicated great! I knew what to expect and was given full instructions on how to gain access. I love that it was so convenient to rent anytime! The customer service is very responsive, and you can get discounts and specials periodically!!! I have saved so much by going with American way as opposed to other storage facilities in my area!

Amy E.

5/5

Very quick and easy to set up online. Customer service was on point. I had my unit number and information within 5 minutes of deciding on American Way Storage. Good prices for the sizes!

Melisha C.

5/5

American way Storage is the best ,they always know all the answers to my questions =} also you can hear the smile in their voice

Deidre F. (.

5/5

Amazing place to store your belongings!
They are very reliable and have options for storage sizes and options to easily pay your monthly rent for their units! Amazing staff as well very friendly helpful and professional! I highly recommend them!

Mindy H.

5/5

Great place to rent a storage space….extremely helpful when making a payment…never had an issue…great people to work with!!

Dean S.

1/5

No one was in the office. And when I tried to rent the storage unit online, the payment page doubled every single price from the main page. Lone Pine Storage was a lot easier to deal with.

Melisha C.

5/5

Supper easy to fill out on online I will recommend to anyone =} . I had to call with a quick question. She was friendly help me out went above and beyond to help .

April S.

5/5

Very easy to do n get a storage unit n very friendly there are to help n polite !!