AmGreen Solutions Inc. (엠그린솔라&일렉) - Los Angeles, California

Ronald Smith

Been 2 years since I got my solar system installed with AmGreen and thought it was time to write a very overdue review. To start, the savings AmGreen promised me were met and exceeded. My bill used to be around 180 a month and now it ranges from $15 to $30. The customer service has also been consistently excellent. Just recently, my monitoring wasn't showing my system's production data so when I called AmGreen about the issue, a technician was sent over to my house the same day to fix the issue. I am very glad I went with AmGreen for my home's solar. Would highly recommend fellow house owners to work with them.

Christian Clark

It’s been already six years since AmGreen installed solar on my old home. I moved to a new house two years ago but I remember I had the solar through a loan. The current home owners liked the solar system so much that they were willing to pay the remaining loan balance to own the house. Loan transfer was easier than I had expected and Amgreen was a huge help through that. Hope to do solar on my new house with AmGreen!

John Huddleston

Thank you for doing an amazing job. From the time I first met Michael, I felt very comfortable with him. He was professional and highly knowledgeable, explaining my financing options with detail and accuracy. I sometimes still can't believe my electricity bill comes out to about $15 -solar really works and I am happy I made this decision. Thank you AmGreen Solar for the great consulting. I would highly recommend Michael for providing customer service to anyone interested.

Kristine Parsons

My panels are OFFLINE and have been since MARCH without any warnings or calls from Amgreen to put them back online. I was oblivious until I got a $1,300 bill from SCE who told me that solar companies are to monitor power generation and alert customers if they go offline. They usually have a "performance guarantee" that will reimburse charges if they panels are offline and they don't resolve the issue resulting in SCE Charges. I am away from my home office and can't dig out my contract to see if such a clause exists, but I will update when I do.

I was generally unhappy with the customer service and installation process, but happy with the results when the panels were online.

I will update this and my review depending on the results of my contact with AmGreen. In the past they were difficult to get a hold of once they got paid.
***
Day 2
Between my husband and I we have called 3 times before 11 am and he was just told they are in a meeting.

I need my panels back on and this issue resolved.
***
Monday 10/22 technicians came out. A switch had been turned off. AmGreen is quick to blame kids or a gardner. Irrelevant.
With AmGreen the customer is to download an app, Solar Edge, and monitor energy generation.
No one else monitors output and there is no alarms or alerts by any entity to notify the consumer that panels are offline. That is a huge risk that other solar companies assume in order to protect customers. My friend went with a company and when his panels were offline phone calls and emails were made, a crew was sent out 3 days later and they received an reimbursement for the costs of being on the grid for those days.

$33k and nothing protects us from going offline.
1) I never received a service contract
2) never in 2 years has AmGreen called to check in, schedule an inspection and cleaning of my panels (something the technician asked about.)
3) no follow up to make sure we got the email instructions to down load the app to monitor our power generation

Once we were up and running we have been forgotten.
Solar is a wise investment. I should have done more research (we interviewed 3 other companies) and never chosen AmGreen. We have saved at least $2k in the 18 months my panels were on, but we just spent $1,300 in a usage cost for the 7 months my panels were off. Thankfully SCE has scheduled monthly paymbents over the next 6 months to pay off.

Justin

Hello from San Diego! The 15 SunPower panels on my new house look and work as salesman Mr. Kim had said they would. The electricity bills savings have been very accurate to your proposal despite my increased electricity use from working longer hours. Thank you AmGreen for the honest promises. I trusted the right company for solar.

Naomi Lee

I am very grateful for Amgreen's ability to install SunPower for a great price. The company has been very professional and sincere in its efforts to exceed my expectations, from my electricity bill savings to the customer service that has been kind and reliable. I recommend Amgreen Solar for my family and friends interested in solar. This was a great experience.

Audrey Hahn

I am grateful to my friend for introducing Amgreen to me. I remember my monthly bill used to be over $300, but since AmGreen’s solar installation, my bill fluctuates between 11 and 17 dollars. Also, thank you Mrs. Ko for dispatching your serviceman so quickly when the inverter lost signal. Everything is working great.

Noah Schlenk

My consultant explained the solar proposal to me for a few hours until I felt satisfied with understanding everything in it. The installation process went smoothly, and after installation, I appreciated being taught how to monitor the system on my own. I am grateful for how responsive AmGreen has been to my questions post installation as well. Thank you!