ASAP Environmental, Inc. - Dorchester, Massachusetts

Joy T. F. C. C.

Excellent team! I am delighted with the precision and care in keeping us informed and updated. Mike was extremely kind and took care of everything so I could get a new inspection time since we were running late finishing the painting. Matt was kind and helped with guidance information we gained from success. I recommend this competent team from the first contact to the completion of the process.

Heather L.

Exceptional Service and Compassion - Highly Recommend!

I found myself in urgent need of a lead inspector after my original one canceled last minute. I called ASAP Environmental and spoke with John, who was not only polite but took the time to ensure I understood the process. To my surprise, he was able to schedule an appointment for me in less than 24 hours, the day before Thanksgiving!

Matt Marrochello, the inspector, arrived right on time and did an outstanding job. He was professional, personable, and incredibly thorough in his inspection. Matt explained that the certificates would be delayed due to the holiday, which I understood, but he noticed that this would impact the people moving into the property. Matt went above and beyond to ensure they would have a place to stay on Thanksgiving, showing an incredible level of empathy and care.

I’m truly amazed by the kindness, professionalism, and dedication this company has shown. If I could give them a higher rating, I would. Thank you, ASAP Environmental, for going the extra mile!

Sandy L.

They inspected my home pre and post de-leading and made errors every time. The map they drew of the home was incorrect causing issues with subsequent inspections and reporting with DPH. They inspected after a VERY poor job was done of deluding and managed to get a pass, even though there were piles of paint chips on the floor. The closets were not checked and when I came home with my child I found they were full of saw dust from when the doors and door jambs were sanded. No one had cleaned them even a bit. They said they spot check, but don't go over every inch of the house. But I wouldn't even say they spot checked based on how obvious the mess was. There were paint chips on my bed and sofa, all around the outside of my house, and piles of dust from where they sanded the walls, all of which were eventually tested and were positive for lead paint.

I think the people running the business and kind and friendly, but I don't think they did an acceptable job of inspecting my home. As a result of the poor process my child's lead level jumped from a 4 to a 12, which is considered lead poisoning by state law, and now we must go see a specialist and have monthly blood draws. There may be life-long consequences for their lax approach to inspections, and the only one suffering from that is my son.

Please think twice before you use this company. Consider calling the department of public health and asking for them to do the inspection.

It has been two months since they inspected my home and I am still finding paint chips on my walkway, in my window sills (my windows are composite and brand new so it isn't coming from them). There are spots all around the house where they painted over lifted paint, and it is already lifting again. This was apparently fine in the eyes of ASAP. Although the walls tested positive for lead, they didn't make the company who did the work patch any dings they left behind, and there were many in every room.

I will supply some pictures of the mess, but I sadly no longer have all the photos, once I learned it wasn't going to be legally actionable since my child wasn't admitted to the hospital and was only "minorly" poisoned.

Peter

Spoke with John Macisaac over the phone regarding past lead inspection finding on a home we are purchasing. He was fantastic to talk with; walked me through the whole process and what to expect if there are findings. There was no hesitation with working to accommodate short notice inspection time on our schedule. I would highly recommend.

Michael L.

After speaking to and reading reviews for several lead inspectors, I decided to move forward with ASAP Environmental because they were the most responsive and came across as the most experienced. I’m glad I made that decision. On the day of the inspection, Chris arrived early and diligently tested the home I was buying for lead paint. He had a good way of explaining things which was helpful because I had many questions, all of which he patiently and clearly answered. Even the seller’s real estate agent made a point of telling me that Chris was doing a better, more thorough inspection than others he’s interacted with in the past. Chris, thank you for a job well done as well as the quick turn-around and thoughtful answers/explanations. Highly recommended!

Alexandra D.

Christopher Maracic came to inspect my apartment as my building has a mold issue. Throughout the entire inspection I was polite and did not interrupt his work. He appeared to be impatient and was moving a bit too quickly to have done that thorough of a job. He at one point told me I was 'asking for it' (it being the mold) by not running my AC enough (I have never heard such nonsense and I lived in Washington DC for 7 years, which is extremely humid, and never had a mold problem). When the inspection was complete, I asked if I could have a copy of the results and he says "No." and does not elaborate. When I asked why, he said "you're not the one paying me." He then began to walk out of my home while I was mid sentence, and with his back turned to me attempts to shut the door in my face. While I may not have been "the one paying him," I'm still a customer and you are in my HOME. His behavior was absolutely reprehensible.

Josh M.

Michael, Patti, and the entire team at ASAP are amazing! They truly care about safety not just making things compliant. I recommend ASAP to anyone looking for mold or lead inspections!

Thomas D. S.

Michael did a lead inspection on a property we were looking to purchase. He was on time, very knowledgeable and explained in extreme detail every process of the results and remediation options we had. He was available to reach with any questions we had after that as well which helped clear up anything we thought of after the inspection itself.