Ava Community Energy - Oakland, California

Address: 1999 Harrison St, Oakland, CA 94612.
Phone: 8336993223.
Website: avaenergy.org.
Specialties: Energy supplier.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 29 reviews on Google My Business.
Average opinion: 3/5.

Location of Ava Community Energy

8336993223

Ava Community Energy is a well-known energy supplier located at Address: 1999 Harrison St, Oakland, CA 94612. They can be easily reached via phone at Phone: 8336993223. If you prefer to learn more about the company online, you can visit their website at Website: avaenergy.org.

Ava Community Energy specializes in providing energy services, making them a reliable choice for those seeking a dependable energy supplier. One of the standout features of this company is their commitment to accessibility. They offer a wheelchair accessible entrance and a wheelchair accessible parking lot, making it easy for everyone to access their services.

According to Google My Business, Ava Community Energy has received 29 reviews from customers, with an average opinion rating of 3/5. This suggests that the company has a mixed reputation, with some customers praising their services and others expressing dissatisfaction. However, it's important to note that every company will have some negative reviews, and it's up to individual customers to decide whether the positive aspects of the company outweigh any negative experiences reported by others.

If you're considering Ava Community Energy as your energy supplier, there are a few key pieces of information to keep in mind. First, their location at 1999 Harrison St in Oakland, CA makes them a convenient choice for those living in the area. Additionally, their phone number and website are easily accessible, so you can reach out to the company with any questions or concerns.

When it comes to their services, Ava Community Energy is focused on providing reliable energy to their customers. Their commitment to accessibility is also a notable feature, as it shows that they are dedicated to serving the needs of all customers, regardless of their abilities.

Overall, Ava Community Energy is a reputable energy supplier with a range of services to offer. While they have received some negative reviews, they also have many positive testimonials from satisfied customers. If you're looking for a reliable energy supplier in the Oakland area, Ava Community Energy is definitely worth considering.

To learn more about the company and their services, be sure to visit their website at Website: avaenergy.org. This is a great way to get a better sense of what they offer and how they can meet your energy needs. By exploring their website and reaching out to the company directly, you can make an informed decision about whether Ava Community Energy is the right choice for you.

Reviews of Ava Community Energy

Ava Community Energy - Oakland, California

Van Nguyen

1/5

You broke into my PG&E account without my approval and opened an additional account!! My sister said you called her numerous times while she kept refusing the offer!! You deserve zero stars!! You are complete scammers and I will report this to everyone!!
Watch out. I know your location.

B Sides

3/5

OK Ava got ahold of me via email and finally made it made sense to my reptilian brain... One true up for PGE and One true up for Ava Energy. Not super easy to understand.. but its Alameda County so everything is kinda nonsensical

Mark Locey

1/5

I have had the worst experience with this electrical provider over the last year. To any Livermore City Council Members on this thread...you approved this provider.
I’ve had solar for a number of years (we own). Prior to allowing EBCE to care for my energy needs, my monthly bill for electricity and gas was about $25 in the summer. A bit higher during the winter months with higher gas costs and once I burned through my collection credits. Of course there is the dreaded annual True Up. But, this can be budgeted for as you are provided the monthly accumulated amount.

After switching to EBCE my monthly bill went up over $100 and my PG&E billing continued to accumulate a True Up. I specially called EBCE to question the increase and True up. And, I later called a second time with similar questions. Both conversations, I was told that the reason my monthly billing increased was because there was no annual True Up. I was told the accumulating True Up on the PG&E billing was simply for accounting purposes for PG&E.
I received a bill today for the True Up of well over $1000.

You know I called...
I was told that she couldn’t comment on what others had told me but that there is still a PG&E True Up. But I can tell everyone that this was the specific reason I called EBCE on the two prior occasions and was comforted enough that I stayed with them.

Not today...I was lied to. I was told by the representative that she could help me set up a payment plan. That was their solution...
Luckily we can afford to pay the bill. But, I asked about others. What if they couldn’t because they believed EBCE and didn’t budget for the True Up? This is wrong on so many levels!
I told the call taker that I wanted out. The summarized response is the fastest way will take two billing cycles, cost me a $5 opt out fee(paid directly to EBCE), and I will have to pay PG&E to get back into their billing.

I say STAY AWAY from EBCE. I also believe if others have similar experiences to ours, the Livermore City Council that recommended/approved EBCE should start asking questions to protect the members of the community they represent.

I have absolutely zero idea how we benefited? We paid for the solar panels and received monthly bills up to 4X the amount we were paying prior to EBCE and the biggest annual True Up we’ve ever had. This is a scam.

june barksdale

1/5

I've noticed my PG & E bill getting higher and higher every month. I haven't done anything to increase since I am at work 10 hours a day. To my surprise, PG & E told me that I was in EBCE and I would need to talk to them about the increases in my bill. I don't remember ever opting in. I called and told the rep I wanted to opt out. He made it seem like there were cheaper and if I opted out, my rates would be higher. I told him let me take that chance because right now I am very unhappy with all the increases every month.

Jonathan Nelson

1/5

Even after specifically opting out, about a year later, SURPRISE! I'm now an involuntary member. The worst part is, they can opt me in (despite my opt out) instantly. However, it takes 2-3 months to opt out. No thanks! T
What a terrible company. PGE is no better, but that's not EBCE's fault. EBCE earned the 1 star rating on their own.

Amanda dozier

1/5

I dont like being voluntarily opted into something I know nothing about. So when I kindly opted out, I was quite shocked to find a charge from EBCE on my current bill . Shady way to get someone's business. I will be opting out every month until I stop seeing charges . I dont want any part of you . Maybe if you handle business better and let the consumer make the choice for themselves more people would have felt better about your business.

Van “Shelly” Lu-Esquivel

1/5

No happy about it, I was automatically opt in, its an extra 110 more. my whole usually 70 is 260, wth? I'm trying to get out.

Edit: my bill now is $260 vs before this change it was average $70. I've opt out and waiting to see whats my next full pG&E will be. I will report back.

Barbara Stebbins

5/5

I'm part of a community effort to establish this not-for-profit, public alternative to PG&E for electricity. After 7 years effort, I am being served by East Bay Community Energy, and very happy with my choices and the customer service. In the future, this program will help to make our communities more sustainable and greener by developing local clean energy resources right here in Alameda County!