Big R "Rural King Supply" - Highland, Illinois

Introduction to Big R - Rural King Supply

Big R, also known as Rural King Supply, stands as a cornerstone in the heart of rural America, nestled at 12531 Sportsman Rd, Highland, IL 62249. This remarkable establishment is not just a retail hub but a one-stop solution for all your home and farm supplies. With a phone line ready to assist you at 618-654-5360, getting in touch with Big R is as straightforward as it gets. Their comprehensive website, ruralkingsupply.com, opens up a digital gateway to explore their vast inventory and services at your convenience.

Key Features and Services

Big R boasts a versatile range of products under its brilliant umbrella, specializing in Homewares and serving as a trusted supplier for farm equipment. Their commitment to customer service shines through in every interaction, whether it's through their in-store pick-up, on-site services, or delivery options that include same-day delivery. For those with mobility concerns, Big R ensures accessibility with a wheelchair-accessible car park and entrance, along with assembly service for your convenience.

Customer Experience

The warmth and initiative displayed by Big R's staff are evident from the glowing reviews they've received, averaging an impressive 4.5/5 on Google My Business. Customers consistently praise the staff for their dedication to helping customers, their sense of humor, and the genuine care shown in assisting with purchases, loading, and even hunting gear. This level of service fosters a loyal customer base, making Big R a family-friendly destination for all your needs, from home improvement to hunting supplies.

What to Expect

When you visit Big R, prepare to be greeted by a team that's not just willing but eager to go the extra mile. With credit and debit cards, as well as NFC mobile payments, settling your purchases is seamless. Whether you're a local looking to stock up or a visitor in need of directions, Big R caters to all with their welcoming atmosphere and accessibility features.

Contacting Big R

For those eager to explore Big R's offerings further or simply to experience the exceptional service firsthand, visiting their website or calling them directly is the first step. Remember, they offer same-day delivery for those urgent needs, and their wheelchair-accessible facilities ensure everyone can enjoy their visit.

👍 Reviews of Big R "Rural King Supply"

John T.

5/5

Wonderful staff that went out of their way to help us find what we were looking for and all had a sense of humor about finding it and that it was no problem

Ashley L.

5/5

Very friendly, takes initiative to help. They definitely go above and beyond to help anyone with either finding something to helping load up your purchases in your vehicle. My family is very loyal to this place. Great place to get what is needed for home, farm, to hunting

John M.

2/5

Man what happen to all the old-timers that used to work at this store , they were very helpful . The new kids don't have the knowledge or experience. I purchased 7 items ,no price on 3 of them. Checker had to call for price check. Also price scanner didn't work. I guess since they became big R ,they decided to reduce cost by letting people go and replacing with cheaper help. What a shame , I used to really like Rural king!

Tom M.

5/5

Great place to shop for everything even stuff you dont know you need like deviled eggs. Great small engine repairs.

Bruce B.

5/5

Fairly small, but very well managed store. The people are very helpful and friendly.

Barry K.

5/5

I love these types of stores. Just a little pricey for a farm store.

Rick H. S.

5/5

Very helpful & knowledgeable staff.
Order a Stiehl 24 inch hedgecutter & their communications were excellent regarding
expected arrival time.
Skip & Logan were very easy to work with.

Greg B.

5/5

Ship and Cam in the service department have consistently gone above and beyond to take care of my service emergencies. I needed to clear a fallen tree from my yard before a party this weekend. I asked if they could take a look to see if my Stihl chainsaw issue was a quick fix. Skip was busy when I got there, but asked me a few questions and proceed to do a quick check. As it turned out, it was an operator error. He quickly solve my problem despite having a hot job to complete. Cam was also extremely helpful with a part that i was looking for. Again, problem solved. I have been coming to this particular Big R since I moved back to the area after retiring from the Navy. I have never had any issues with getting the best service from any department. This is definitely my go to service department for all things property maintenance equipment and service! Thank you Skip and Cam!! Well done!