Cole's Collision of Kinderhook - Kinderhook, New York

Cole's Collision of Kinderhook: A Comprehensive Guide

Nestled in the heart of Kinderhook, New York, Cole's Collision has been a trusted name in the auto body repair industry for years. This family-owned business, located at 2532 NY-9H, takes pride in providing top-notch services to ensure your vehicle is restored to its pre-accident condition. Let's delve into the details of this esteemed establishment.

Main Services

• Auto Body Repair: Cole's Collision specializes in auto body repair, from minor dents to major collision damage. Their skilled technicians utilize state-of-the-art equipment and follow manufacturer repair procedures to ensure your vehicle's safety and reliability.
• Paintless Dent Repair (PDR): For minor dings and creases, Cole's Collision offers PDR, a cost-effective and eco-friendly alternative to traditional dent repair. This process involves massaging the metal back to its original shape without affecting the paint.
• Insurance Claims Assistance: Cole's Collision works with all major insurance companies to simplify the claims process. They can handle everything from towing, to repair authorization, to final billing.
• Custom Paint and Graphics: Looking to give your vehicle a unique touch? Cole's Collision offers custom paint and graphic services to help you express your personality on the road.
• Fleet Services: Cole's Collision caters to local businesses and fleet owners, providing regular maintenance and repairs to keep vehicles in top shape.

Location and Access

Cole's Collision is situated at 2532 NY-9H, Kinderhook, NY 12106, United States, in the heart of Columbia County. The shop is easily accessible from major routes, including Interstate 90 and US Route 9. There's ample parking space available, including a dedicated wheelchair-accessible car park.

Public transportation is accessible via the Columbia Greene Community College bus, with a stop near the shop. For those traveling by bike, there's a bike rack available for secure parking.

Featured Characteristics

• Established Reputation: With over a decade of service, Cole's Collision has built a strong reputation in Kinderhook and beyond, based on quality craftsmanship and exceptional customer service.
• Certified Technicians: The team at Cole's Collision comprises certified technicians who stay up-to-date with the latest repair techniques and manufacturer guidelines.
• State-of-the-Art Facility: Cole's Collision boasts a modern, well-equipped facility, including a downdraft spray booth, frame straightening systems, and computer-aided paint matching technology.
• Customer-Centric Approach: Cole's Collision prioritizes customer satisfaction above all else. They keep customers informed throughout the repair process, ensuring they're happy with the final product.

Practical Information

• Contact Information:
  • Address: 2532 NY-9H, Kinderhook, NY 12106, United States
  • Phone: 5187581316
  • Website: colescollision.com
• Business Hours: Monday - Friday, 8:00 AM - 5:00 PM
• Payment Methods: Cole's Collision accepts cash, credit cards (Visa, MasterCard, American Express, Discover), debit cards, and NFC mobile payments.
• Accessibility: The shop offers a wheelchair-accessible entrance and parking to accommodate all customers.
• Appointment Recommendation: While walk-ins are welcome, it's recommended to schedule an appointment to ensure prompt service.

Positive Aspects from Reviews

With an average rating of 4.9/5 on Google My Business, Cole's Collision has clearly impressed its customers. Here are some positive aspects mentioned in the reviews:

• Exceptional Customer Service: Customers praise the friendly, helpful, and professional staff, noting that they were kept informed throughout the repair process.
• Quality Workmanship: Many customers comment on the high quality of the work done, with their vehicles looking "like new" after repairs.
• Efficient and Timely Service: Cole's Collision is commended for completing repairs promptly, allowing customers to get back on the road as soon as possible.
• Insurance Claims Expertise: Customers appreciate the shop's ability to handle insurance claims, making the process stress-free and seamless.
• Attention to Detail: Several customers note that Cole's Collision goes above and beyond, fixing additional minor issues and ensuring the vehicle's overall condition is excellent.

In conclusion, Cole's Collision of Kinderhook stands out as a reliable, customer-focused auto body shop. With a comprehensive range of services, a convenient location, and a strong commitment to quality, it's easy to see why this business has become a trusted name in the community.

👍 Reviews of Cole's Collision of Kinderhook

richard G.

5/5

Outstanding service! Brought my car in and staff was very friendly and helpful. I was constantly updated through phone calls and texts. Upon pick up the car looked phenomenal everything I expected and more. Pricing was very reasonable as well. Hands down the best service I have gotten in a while.

Jake D.

5/5

Coles collision was awesome! Everyone did an awesome job, especially Becca, she was great to deal with on the phone and got everything done complete and situated! Highly recommend.

Elizabeth K.

5/5

Cole’s Collision has restored my faith in humanity. After my daughter’s car was hit while parked, the other driver’s insurance company refused to pay the full price of repairs, leaving us short $1,141. I spent hours talking with them to no avail. Although I gave up, Cole’s continued to advocate on our behalf. Today George called and said they just didn’t think it was right and are cutting me a check for the difference. Wow. In a world where everyone seems focused on the bottom line, Cole’s is focused on doing what’s right for their customers. That’s value. I can’t thank the entire team enough, from Becky to George and Josh. Amazing team! Our thanks also to the mechanics, who did an outstanding job on the repairs. Extremely thorough and they detailed the car before returning it to us. It looked like new!

Jacob M.

5/5

Great service, The repairs look great! The whole
job looks brand new! You can tell they didn’t cut corners. Then SURPRISE, go pick up the vehicle and ITS CLEAN! They cleaned the windows, including getting rid of an old sticky one that I never got too. Vacuumed the floors & cleaned the rubber mats!

peter K.

5/5

Most professional shop I have ever dealt with. The office and shop associates are some amazing people you will have a pleasure to meet.

Maureen C.

5/5

Everybody here was kind and good-hearted. Loved the level of communicating from shop to customer and felt comfortable asking questions on how things were progressing. There is a shop dog, she's the absolute best :). When I picked up my vehicle, it looked better than when I bought it, I mean, the color match from bumper to body was seamless, and they cleaned the interior. Very pleasant surprise. I hope I don't need to go back for some time but if I did I would come here.

Sandy Q.

5/5

Best of the best!!! Work here is so good it almost makes you want to have more fender benders. LOL Just kidding. But Coles is the best around and the people there really care about you and are wonderful at what they do. Wouldn't take my vehicles anywhere else for repairs. Give them a shot. You won't be sorry. Thanks you Coles crew! Your the best!!

Joseph C.

5/5

They were great and their work was top-notch! The drag was on the insurance company not them. I appreciate there continuous communication and updates on everything! Car looks brand new!