Environmental Solutions & Service - Charleston, South Carolina

Tony S.

My experience with ESS was wonderful. They inspected my crawl space in September 2017 and provided an extensive, 12-page report detailing the deficiencies found. The report included color photos and offered several solutions to correct the moisture problems I was having. However, I was unable to have the work performed at that time due to other obligations.

Over a year later I was ready to move and contacted them. After a quick re-inspection, they honored the price from 2017 and scheduled the work. The crew encountered quite a number of obstacles, including rats, snakes and even bats, but battled through and got everything finished on schedule. My project coordinator, Cara Calhoun, kept me fully informed during the entire process. I’ve been in the construction industry for over 30 years and rarely have I seen anyone who possesses such a high level of communication skills and professionalism. She is to be commended.

I highly recommend ESS for your crawl space solutions!

Daniel H.

ESS gave a fair and thorough estimate after Brannon inspected the property. We delayed having the work completed nearly a year due to a major renovation that took much longer than anticipated. ESS honored the original estimate, gave us options for how to complete the project, and on short notice put a dehumidifier in early due to high humidity levels near the end of summer. The project was then completed as scheduled by very respectful workers who kept us informed along the way and made sure the property was cleaned up after the work. The encapsulation system, with wireless monitor, is working as promised by ESS. ESS was one of the best company's in SC we have worked with related to this major renovation. Thanks, Dan

Timothy C.

I contacted ESS (C&C Meyers) and received a quote back in 9/2021 for a clean out of my crawl space and a new vapor barrier to be replaced. Sales rep was nice and professional. However, I recently made contact with ESS to schedule the work and to validate that the proposal was still good. I was told by their project coordinator, Joshua Cardenas that they couldn’t locate the estimate and to please email it over. Apparently, they have a high turnover rate and the original sales guy named Josh has since left. Of course, the project coordinator called to let me know that they couldn’t honor that quote and a new quote/inspection would be needed. When questioning why it was necessary to come back out to give me a price on a new vapor barrier, I immediately got attitude from Joshua Cardenas. He was trying to use this as an opportunity to sell me on something I don’t need. He actually hung up the phone on me. The scary thing is my wife had used them several years ago for another house.(Yes, those folks are long gone too.) So we were existing customers (in a sense.) If that’s how they treat existing customers, with attitude and a used car salesman mentality….you don’t want to be a “NEW” customer. Buyer beware. Save yourself the hassle and don’t waste your time!

Jeffrey L.

We've been using ESS for four years. They take care of the dehumidification of our crawlspace. They stand behind their work and equipment (did so in 2017 when dehumidifier went down), and don't try to up sell. The same people, such as Brenda, Cody, Zack seem to be there every year for annual inspection and genuine/helpful. Recently dehumidifier tripped the breaker and they helped me trouble shoot to fix and double checked things.

Suzanne T.

ESS has been an outstanding business being very attentive to any question/concern I have had. When I purchased the home, ESS had already performed the encapsulation of the crawlspace. It was very easy to take over the account to continue to have maintenance when needed. Any time (not often) my monitor was suggesting the humidity in the crawlspace was off, they would be here seemly like the next day. They monitored the dehumidifier under the home. They even have an agreement with the pest control company I use so that there are no problems with treating for termites with the encapsulation. I couldn't be more pleased with the response I get from ESS. They make you feel like you are one of their only clients. I know from talking with others, we are one of many clients they have. If you want a neat and tidy crawlspace that monitors the airflow under your home, you can't go wrong with ESS.

Bill S.

I have never written a testimonial for a contractor before but there is a first time for everything. My home was newly constructed in 2013 and adhered to the latest building codes which included placing 6 mil plastic sheeting over the exposed dirt in the crawl space, by the summer of 2014 we were noticing that the hardwood floors were showing signs of cupping and that there was a musty smell coming from the crawlspace. After consulting with a structural engineer and researching the various companies and options available I contracted Environmental Solutions and Services (ESS) to encapsulate and and install a dehumidifier in the crawlspace of our home. I couldn't be more pleased with the outcome; we have lower humidity in the crawlspace and living areas the cupping of the floors has stopped and the floors have settled and the musty odor is gone.
The combination of quality, service, price and friendliness of the ESS staff exceeded my expectations. All work was conducted exactly as described during the inspection process, and best of all there were no surprises in the end with respect to the work performed or the price.

Christina W.

My crawlspace was a mess from the flood in October. I had ESS come in and clean out the space and put a new liner in there. I got three quotes and ESS was actually the cheapest. Aaron and Matt really cared about their work. I asked a ton of questions and they answered them patiently and expertly. The final result was amazing. A very thick liner that will be hard to puncture, completely sealed with thick tape. White too, so it actually looks great! And the crawlspace humidity went from 86% to 62% (one week later and still dropping). My hardwood floors (which were starting to cup from the humidity) are settling back down. The entire house smells so much better. It's a pleasure to work with a company that cares so much about doing good work.

Hunter H.

Katie came to the house after a previous tech was not able to help. Katie did a fantastic job of first, explaining the issues of service, then second, taking the steps proactively to resolve the issues. She is a great representative for ESS and a very capable tech, an obviously outstanding employee.