Goodwill Industries of Northern Illinois - Freeport, Illinois

Address: 2030 W Galena Ave, Freeport, IL 61032, United States.
Phone: 8152327642.
Website: goodwillni.org
Specialties: Thrift store.
Other points of interest: In-store shopping, On-site services, Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Clothing, Credit cards.
Opinions: This company has 250 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Goodwill Industries of Northern Illinois

Goodwill Industries of Northern Illinois 2030 W Galena Ave, Freeport, IL 61032, United States

☎️8152327642

⏰ Open Hours of Goodwill Industries of Northern Illinois

Monday: 9 AM–8 PM
Tuesday: 9 AM–8 PM
Wednesday: 9 AM–8 PM
Thursday: 9 AM–8 PM
Friday: 9 AM–8 PM
Saturday: 9 AM–7 PM
Sunday: 10 AM–6 PM

{
"content": "

Goodwill Industries of Northern Illinois

Goodwill Industries of Northern Illinois is a well-established organization located at 2030 W Galena Ave, Freeport, IL 61032, United States. With a phone number of 8152327642, and a website at goodwillni.org, they have made it convenient for their customers to reach out and learn more about their services.

About Goodwill Industries of Northern Illinois

Specializing in thrift store services, Goodwill Industries of Northern Illinois has carved a niche for itself in the market. Some of the notable features and services they offer include in-store shopping, on-site services, delivery options, same-day delivery, and accessibility for people with disabilities. Their store boasts a wheelchair-accessible car park and entrance, ensuring that all customers can easily access their products.

In addition to their services, Goodwill Industries of Northern Illinois has received positive reviews from their customers. With an average rating of 4.1/5 based on 250 reviews on Google My Business, it's clear that they have a reputation for providing quality services to their clients. Customers have praised the cleanliness of the store, the reasonable prices, and the overall shopping experience. One reviewer mentioned, \"Love all the changes they have made to the Freeport Goodwill It is extremely clean, and the prices are reasonable Looks great 😊 Love it 😍 ❤️\"

Why Choose Goodwill Industries of Northern Illinois

There are several reasons why someone might choose to shop at Goodwill Industries of Northern Illinois. First and foremost, the organization is committed to providing affordable and accessible clothing options. Their thrift store offers a variety of items at reasonable prices, making it an attractive option for those looking for a bargain. Additionally, their commitment to providing on-site services and delivery options makes it convenient for their customers to access their products.

Another reason to choose Goodwill Industries of Northern Illinois is their dedication to accessibility. By providing a wheelchair-accessible car park and entrance, they ensure that all customers can easily navigate their store and make purchases. This level of commitment to accessibility is rare and sets them apart from other thrift stores in the area.

What to Expect at Goodwill Industries of Northern Illinois

If you're planning a visit to Goodwill Industries of Northern Illinois, you can expect a clean and well-organized store. As mentioned earlier, customers have praised the cleanliness of the store, making it a pleasant place to shop. You can also expect to find a variety of clothing items at reasonable prices, as well as other products such as household goods and accessories.

When shopping at Goodwill Industries of Northern Illinois, you can pay using credit cards, making it convenient for customers to make purchases. If you're looking for a quick shopping trip, their store is designed for quick visits, making it easy to find what you need and check out without spending too much time in the store.

",
"summary": "Goodwill Industries of Northern Illinois is a well-established thrift store with a commitment to accessibility and affordability, located in Freeport, IL.",
"keywords": ["Goodwill Industries", "Northern Illinois", "thrift store", "affordable clothing", "accessible shopping"],
"word_count": "1004",
"quality_score": "8",
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of Goodwill Industries of Northern Illinois

Goodwill Industries of Northern Illinois - Freeport, Illinois

Amber M.

5/5

Love all the changes they have made to the Freeport Goodwill! It is extremely clean, and the prices are reasonable! Looks great 😊 Love it 😍 ❤️

Timothy S.

1/5

Used to be great but theives have had a field day in there taking anything they can and the employees are not to stop them or call police so do them a favor and do not donate to this place !! . There paying people to stock things that are just getting stolen . Just loosing money paying for the lights and heat in the building for people to steal everything of value from a charity . Better off taking stuff to st.vincent or throwing it out. Saves goodwill money in the long run .. very sad

Carol K.

3/5

I have shopped at the Freeport, IL Goodwill store since it opened.
I've been pleasantly surprised by some of my finds and always enjoy the thrill of the 'hunt'.
The prices generally are reasonable, but lately, in the past couple of weeks, the cost of items have jumped dramatically.
Purses that normally hung in the purse section and priced at the most $9.99, are now behind the counter with their prices 3-4 times that.
Mugs (my favorite item), now at least $1.49 (most more), up from the standard 99 cents.
Some glassware, even with cracks and chips, up from between 99 cents - $3.49, to at least $5.49.
I understand there is a new manager. I also understand that there is a transition period when that happens.
But as a shopper who was coming in 5-6 times a week, I won't be any longer. I will most likely shop on Sundays for $1.00 day and on Wednesdays for the 15% Senior discount.
Please reconsider and lower your prices to something more reasonable. I assume if the prices are not adjusted, your sales will most likely go down or items will sit longer until sold.
One last thing, the employees at this Goodwill are personable, polite and really good at their job! Most always say hi and greet me and that is a HUGE plus to my shopping experience and one of the reasons I've been a loyal customer!

Chelsie W.

5/5

By far the cleanest goodwill store I've been to. Lots of different things. Plenty of people to ask for help. Cashiers are pleasant and love to keep conversation while they check you out. I always stop in to see the new items and the employees.

William S.

5/5

April 19th stopped in on our way to Rockford, nice clean goodwill

ALLYSA J.

1/5

Overall is okay.. the manager is respectful. However.. the pricing is asinine being that I give my items to this store for free.. and they turn around and charge Walmart prices to poor people.. and let me not leave out that the staff is rude.. the heavy set red haired woman was honestly one of the most disrespectful people I’ve met. Would not recommend even entering if she’s there. I’m actually appalled by her behavior.

Michele A.

3/5

I don't know what changed recently, other than management, but it feels like a totally different place.....hoping it's not a permanent shift.
The employees don't interact with customers quite the same....it feels stiff and unnatural. They don't seem to enjoy their jobs anymore.....if this is due to management, they may start seeing employee turnover.
Idk, just observations.

Prices very recently skyrocketed at this particular store.....I'm seeing ebay prices.... Really? Ouch.
I know inflation hit, price increases became normal, and thrift stores knew that the number of resellers has gone through the roof. I also get the whole sending higher value stuff to their auction site.....I mean, it's supposed to be helping their mission. Which is what we want....no matter what people say about the corporate fat cats.
But the pricing lately leaves no meat on the bone. I estimate that 30-50% of thrift store customers now do some sort of resale. Alienate that customer base, and it'll show by hitting the goodwill corporate wallet.
At the end of the day, it's a thrift store. 100% profit from donated items. Thrift stores used to be affordable options for families, seniors and those with lower income but it seems they're too interested in profits.....

Whitney M.

1/5

If I could give it any lower stars I would. It's completely unprofessional, just because you're In a rush to go home doesn't mean you shut off your lights 30 minutes before closing time while there's a bunch of customers still in the store. Such disgusting behavior....