Gravity Haus Truckee-Tahoe - Truckee, California

Scott P. Hu

The hotel was good. The location and property size is very good along with the service team. We found the staff very friendly and helpful.

There are a few things that made the stay less great, like the motion sensing light in the bathroom. The lights would go off numerous times while in the shower, thus you have to step out mid-shower to reactivate the light. It’s a huge annoyance, but also a safety issue, especially with young kids. Also, the restaurant being closed during the busiest week in Truckee created a lot of extra stress in finding places to eat for dinner. Wish it was disclosed that the restaurant wouldn’t be open ahead of time.

This hotel has the potential to be really great.

Amy Kalea

I have stayed at this hotel before when it was previously owned by a European business or Fanily. The room was clean and the grounds are well kept. The hot tub was also clean, as well as the fitness room and sauna. It was located in a good place very close to a nice grocery store and small shopping area with a couple places to get food. The overall property it pretty well kept, pleasant and nice. It smiled good, and was visually nice and clean.

The previous owners had a very comfortable stay and nice bedding. Unfortunately, the current owners must have changed the bedding (maybe due to aging, which makes sense), however, unfortunately, the bed was very hard and uncomfortable. I slept quite poorly. I had aching joints and the bed did not conform well to my body due to the either lack of topper or very flat nature of the mattress. It was quite awful after a day in the snow.

Also, we asked about a microwave in the room and they said they would bring it to us. But when we asked for it by phone (called front desk 3 times with no answer) and my their text communication method (did not respond for over an hour), I gave up and hauled the good to a microwave in the lobby. However, the microwave in the lobby was in a "staff area" and it was perched on a shelf in such a way that when i opened the door, it kept tipping on me. Trying to heat up the food was very precarious and challenging. I had to balance the microwave to keep it from falling on me, and not spill my food all over the place. The microwave was also very dirty, with splatter old food all inside of it. It was not a good experience.

I am saddened that the beds were the way they were and that the microwave situation was the way it went. I wish it were better, as generally it was a decent property in a good location. I need good sleep though and convenient methods to eat in the room, as well.

Riva GroupSales

Really enjoyed the small boutique hotel. The front desk personnel were friendly and helpful. The rooms were nice and spacious. Really enjoyed the small town mountain feel to the hotel. I planned the stay for a group of people and they were incredibly responsive and felt that my business was valued.

Greg Saunders

Friendly staff. Hotel/Motel feel but they fixed it up nice. Lobby is great and co work space is decent. Hot tub is fine but small. Thin walls so you hear everyone leaving for skiing at 6:30-8:30 am.

mark nicholas

Really cool. Place to stay in Truckee. Lots of cool amenities. The fitness room and sauna are perfect for the ski trip. Rooms were nice in the lobby. Vibe is cool. We didn't try the restaurant. I heard it's good and we'll be back

Ted Galligan

Room upstairs and only outside entrance access. Bed was rather hard and uncomfortable. There's only a heater, no fan ,so I had to open the door for fresh air and cool down. There was no fan in the bathroom, which was inconvenient. The complimentary coffee was a teabag form, and there were no spoons or stirs available. There were only regular packets of sugar and creamer, with no sugar substitute. The walkways were icy with nothing to hold onto for those of us with mobility issues. I was unable to sleep on the bed, which, for me, was very hard and uncomfortable. The pocket door to the bathroom didn't shut all the way. For all these reasons, I decided to leave after one night instead of four. I was not refunded the three remaining nights, but it was too uncomfortable to stay. I would not recommend it.

h s

Pet Lovers Beware! This is a not a pet friendly place, especially if booked thru third party. After booking reservation and prior to check-in, you must have proof you disclosed your pet(s) to them. They will try to up-charge you for a "pet friendly" room, $100 + and a $50 "per pet" fee. If you can't pay extra, they will refund your reservation and tell you to go elsewhere. Their pet policy and fees are buried in one of the many promo emails they send, after initial confirmation is received.
After a long drive, haggling, begging for mercy and finally folding with the front desk, I got treated to a cold shower! Front desk failed to tell me about hidden button on shower for hot water, which was limited. Good on site restaurant with nice manager, but didn't receive advertised 20% discount for hotel guests. Grounds and room are nice with comfy bed, but just remember pet lovers, it will cost you, maybe double your paid reservation!

Ally Watson

Gravity Haus Truckee was such a great property and catered to the needs of those travelling for outdoor recreation. The gym/sauna was amazing and perfect for stretching and recovering. We had our dog and were given dog bowls and a bed for him which he loved. We also used the close by river path to get to town and it made getting around so easy!