Great American RV SuperStores- Grand Bay - Grand Bay, Alabama

Jon G.

This review isn't necessarily about our new Stratus but of the people we encountered at Great American in Grand Bay. The three main players that made this a great purchase are Danny, Rudy and JD.

Danny: In late September we went to another location and things didn't work out. It actually left a bad taste (full disclosure, the manager of that location has already reached out and apologized and things would be different if we went back today). We decided to give it another chance and we were referred to Danny by family. We made the 2 hour ride over and Danny was waiting for us. He did the normal small talk to get to know us, offered us water, you know, the norm. Except, Danny, I feel was truly being legit, like that's who he really is. We looked at about a half dozen different campers and not once did we feel rushed. And, when we needed to discuss things privately, he would wait outside. I failed to mention, he was in a post-op sling so he was an arm down. Fast forward, we found a 2025 Venture Stratus we loved. We signed the papers and put a deposit down. The next day we headed back over. Danny met us outside and introduced us to JD. By this time we had all the papers signed and we were ready to go.

JD: this young man fielded a barrage of questions all the while getting my truck ready to pull being this one was much bigger than our previous one. His walk through was very informative and he took his time sometimes having to show us something multiple times.

So we loaded up and headed home. The trip home was longer obviously. We get home and back the Stratus under the pole barn and set it up with no problems because of JD's instructions. Then we realized the keys weren't properly working. We called back to Danny very frustrated. Danny was a champ and put in touch with a manager, Rudy.

Rudy: the next morning, Rudy drove the 2 hours to come fix our lock, on a Sunday. I mean, who does that? He spent the time to ensure all the other locks were working, and did I mention, on a Sunday?

That's our experience. A few hiccups along the way but nothing waited. It was all handled immediately. This type of customer service will have us coming back when it's time to upgrade again. Thanks Danny, JD and Rudy for being kick-ass.

Rob W.

We are Snowbirds from Michigan on our first maiden Motorhome Trip. We had an issue with our 22 Jayco Precept Prestige Super Slide. Mark and the Service Team came through in a big way, not only getting the Slide Motor replaced, but also getting this service covered under Jayco Warranty. We can’t thank them enough. Many RV Dealers give preferential treatment only to their purchasing customers, but not these folks. 5-Star service here!! ⭐️⭐️⭐️⭐️⭐️

Wendy S.

I can’t say enough good things about our salesman Danny! This is my very first camper purchase and he gave a 5-star experience for me and my husband : ) he makes you feel like family and definitely will go over and beyond to get you exactly what you want and more! Everyone there is so nice and willing to help you in anyway they can. Hands down Great American Rv Grand Bay superstore is the one you want! I will always recommend them and make sure you ask for Danny, you will be so glad you did! We are 100% 2 happy campers ☺️🌳🏔️⛱️🚍🚲🪵🔥🪵🛶⛺️⛱️🏔️🌳

Ricky V.

Our buying experience was great. Our salesman Danny was great and fun to talk to as well as being very knowledgeable about the products we were interested in. From making our deal with Danny and signing with Tammy to our walk thru with Max made this buying experience fun. Even with our one small issue after an overnight stay that was taken care of immediately with Ryan in the service dept.
I would highly recommend if you’re looking for an RV you need to check with Great American RV.

Ricky D.

I had an amazing experience purchasing a toy hauler from Great American RV in Grand Bay, AL! I drove three hours to get it, and it was absolutely worth the trip. The entire Grand Bay team made the process smooth and stress-free. They were both incredibly knowledgeable, answered all my questions, and made sure I understood the toy hauler. The quality of the toy hauler exceeded my expectations, and I couldn’t be happier with the purchase. If you’re in the market for an RV, Camper, or Toy Hauler, I highly recommend checking them out. Great service, great selection, and an overall fantastic buying experience! Thanks Great American RV.

Bradley R.

Mr. Robert was a very nice man to me and my wife. Our time here was short, just to look at a few campers, however; I left with more than that. A smile on my face and my wife's face as we now know exactly what to look for in a camper. I also know how to start my turnaround in credit. This man has went above and beyond through customer service. I would highly recommend this dealership to any friends and family and really spread the word about how great my experience was here.

Taici F.

We had a great visit! Daniel was very helpful in clarifying our questions, showing us everything we needed to see, and explaining every detail. Thank you Daniel for offering us such a great experience on our first time shopping for an RV.

Colleen B.

Made an unplanned stop to look at campers. In particular Class C.
We are considering purchasing but we have never owned one and wanted to begin our education.
Well, Danial went above and beyond and made our learning experience wonderful. He answered many questions before we asked. He was able to listen and articulate all the answers we needed.
He was not pushy and genuinely informed us of even the minor simple details of each model we looked at.
Danial also followed up with us the next day via an email as he said he would.
Much appreciated Danial.
Ralph and Colleen Bumstead