Green Hills Public Library District - Palos Hills, Illinois

Ed S.

The building is a beautiful architectural masterpiece, both inside and out. While I wish it were more spacious, it’s understandable given that it’s located in a small township. The Director is a pleasant and engaging lady, though she does seem to enjoy lengthy conversations, as evidenced by her 15-minute chat with a stranger. The staff overall is nice, though I found Layla, one of the staff members, to be rather unhelpful and dismissive, almost as if she believed her role was beyond question.

On a more positive note, one of the front staff members, a young lady with a larger body frame, was incredibly kind and helpful. She even assisted me by carefully putting the pages of the American History 2023 magazine back together after they started to fall out. Her assistance truly stood out. The manager was also thoughtful, suggesting I keep the magazine, given its condition, which I greatly appreciated.

There was, however, a concerning moment when patrons were overheard mentioning explosions, and another staff member repeatedly brought up “destruction” during a conversation with the Director. This type of language felt inappropriate and unsettling in such a setting. When I raised my concerns and reminded the Director that their work is funded by taxpayer money, she responded dismissively, asking if there was a problem, despite Layla already being informed of the issue. On a smaller note, Layla also refused to provide a piece of Scotch tape, claiming it required “special tape,” which felt unnecessarily stingy.

Despite these challenges, the American History 2023 publication was a highlight, thanks to the kindness and professionalism of the front staff and manager.

Manger should be a director as it was evident that director gets is so bored as to come out and just talk to visitors it seemed like a romantic conversation too.
Highly provacstive as well to attend to a person after Layla mentioned she issued to state is there a problem with strong R while completely coherent English with the stranger.

Katarzyna L.

This library keeps getting more and more depressing in the kids section. We would stop by sometime when it’s too hot outside or in winter time and the kids could pick some books and play a bit. There is a huge Lego table and the legos have been gone since Covid . There was a kitchen and just recently it’s not there anymore. Plastic storage bins hold a couple toys for a „camp site”. Since we pay taxes here for the library it’s sad we have to go the next town over to use the library, hey at least we can use our library card there as well. Everytime I come there is never any kids here anyway but I’m assuming that was the goal all along. The selection of book is vast and it is kept clean. There are programs for the kids you can sign up for.

areege A.

Such nice place for kids. They have this cute fish tank where the kids can put their heads through a dome to see the fish real close

Daniel G.

I am an emergency room nurse. We have hats that were made by the Crochet for Charity group. We have been using them to help keep our patients warmer. This is just a note to say how appreciated they are. The hats are symbolic of the love they were made with. Thank you..

A A.

Every time I visit the GHPL, I'm always greeted by nice staff members. I came in last week because I had a project for a LTA class. The patron services were so sweet, and she helped me with 3 bags of books. I forgot her name, but she is the one with the glasses and short brown hair. Also, the reference librarian was extremely helpful and very nice assisting me with information regarding the collections. It sucks it isn't my home library, but I still enjoy going there.

N V.

Great library with great resources and great staff. Everything appears to be organized and clean, and the entire building is full of informational fliers. Highly recommend!!

Destiny M.

I could give zero stars I would this library is completely racist the blonde old pale lady at the desk didn’t want to assist me but assisted everyone else also she kept rushing me off of the computer but didn’t tell anyone else who were white to get off. I asked her a question she immediately began to get loud. Very rude and obnoxious. They do not help with anything and when you do ask they still will not help. DO BETTER GREEN HILLS.

Khalil H.

Last time I go there, my son played