Green World Windows & Doors - Jurupa Valley, California

Jennifer Bowser

I would rate this company with zero stars if I could. Here's a breakdown of their abysmal customer service:

- On 9/26/23, the company came to our house to measure the windows.
- On 9/29/23, they called to reschedule due to using the wrong glass, setting a new date for 10/7/23.
- On 10/6/23, they confirmed the installation for the next day.
- However, on 10/7/23, they were a complete no-show, and our calls to them went unanswered.
- It wasn't until 10/10/23 that a Customer Service Supervisor finally responded, offering to reschedule for 10/20, with no clear explanation or urgency.
- On 10/19/23, the Supervisor claimed the glass was confirmed for the next day.
- On 10/20/23, a representative showed up, only with two out of the five windows and was unaware of the missing windows. They also lacked the equipment to install one window from the outside. Despite our calls, the company didn't respond.

This company has been utterly incompetent and has shown no urgency or capability to fulfill their core business task for nearly a month. We needed these windows urgently due to living in a noisy area, making it impossible to sleep in our bedroom. I strongly advise taking your business elsewhere.

Dale Richardson

I don’t normally write reviews, but this company is trying hard to earn a good reputation! I appreciate the warranty they provided! I’ve been using this company’s windows and doors since 2021, and there was only a single issue this year. Lately, I found a small problem with a sliding door, so I set up an appointment to fix it. The communication was clear and the customer service lady was friendly. They sent people to our house at the appointed time and the repair was done properly. They treated my house like it was their own house. Green World is standing behind its products and is striving to provide good service.

English Muffin

I had a contractor install new windows in my house last year. There was a problem with one of the windows. The contractor (California Home Upgrades) we’re giving me the run around for months and I called Greenworld to see if they could do anything since there made the windows. It’s been almost 3 months dealing with them and nothing has been done. I’ve emailed and called multiple times. They too have just been giving me the run around and say the issue needed to come from the contractor that installed the windows. I just want my windows fixed, is that too much to ask for. I hope I never have any issue in the future so I never have to deal with them again.

Peggy Tang

If you're in the market for new windows and doors, I highly recommend GreenWorld Windows and Doors. Their products are top-notch - not only do they look great, but they're also super energy-efficient and durable. But what really sets GreenWorld apart is their customer service. Their team is knowledgeable and friendly, and they take the time to understand your needs and offer personalized recommendations. And the installation process is smooth and hassle-free. Plus, their commitment to using high-quality materials gives you peace of mind that you're investing in a product that will last. Overall, I can't say enough good things about GreenWorld Windows and Doors - they're a fantastic choice for anyone looking to upgrade their home.

Rohit Vallabhaneni

If you're looking to replace your windows and doors, you can't go wrong with GreenWorld Windows and Doors. Their products are top-notch - they're stylish, energy-efficient, and built to last. But what really impressed me was their customer service. The team at GreenWorld takes the time to listen to your needs and provide personalized recommendations to ensure you get the best possible product for your home. And the installation process is seamless - their crew is professional and efficient. With GreenWorld, you can rest easy knowing you're investing in a quality product that will stand the test of time.

Gaolei Ll

Green World’s service team was doing a outstanding job fixing my issues. I set up an appointment to replace the glass for couple windows. Their technology guys came early and got their work done fast. Even though the temperature was about 100 degrees that day, they still had the passion to do their work. They were so polite and professional. 5 stars for these tech guys.

Priscilla Gracia

I just had to tell you about GreenWorld Windows and Doors. They are seriously the best! Not only are their windows and doors stylish and energy-efficient, but their customer service is fantastic. The team at GreenWorld really takes the time to understand what you're looking for and provides personalized recommendations to make sure you get the perfect fit for your home. And the installation process was so easy - their crew was professional and efficient. I'm so happy with my new windows and doors from GreenWorld, and I know you will be too!

Carl Morison

GreenWorld Windows and Doors truly deserves a 5-star rating! They deliver quality products with exceptional customer service. Their energy-efficient windows and doors are built to last and will upgrade any home with style and durability. I am impressed by their attention to detail and their commitment to using only the best materials. If you're looking for top-notch windows and doors for your home, look no further than GreenWorld Windows and Doors!