GreenTech Environmental - Gray, Tennessee

Ron Harless

Pure Wash Pro not Pure Wash ProX2

I have sold many of these units in the last 10 years. I also installed one at my home as I have a problem selling something I do not use myself. After several years of use I was going to the kitchen late one evening just minutes before going to bed. I noticed water coming from the laundry room into the kitchen. After turning off all the water I found the leak was internal in the Pure Wash unit. After disconnecting it I found the leak in the middle of a pipe, not a joint inside the unit.

I contacted Green Tech Environmental as they are the builder of the unit. We have also contacted them many times for warranty issues in the past as a dealer and had good success with that. After explaining my issue they ask me to send it to them at my cost. When they got the unit I get a call telling me my problem is water pressure. I informed them that not only do I have a pressure reducing valve on my system I also have a pressure tank to prevent spikes in pressure developing from the hot water heater.
The lady tries to make me look ignorant and stupid all at the same time and that it is all my fault. After informing her that I am also a certified plumber and I have experience with water pressure she began to back of just a little.

My whole reason in contacting them was to see if there is an ongoing problem since I have installed hundreds in homes in my area. I wasn't asking for damage relief or responsibility for the damage, I just was concerned for my customers. And all I get is that it is an older unit and my pressure caused the problem. My pressure is set at 45psi and the unit is good for pressures 40-70psi as stated in their own installation manual. I was offer an opportunity to buy a new one, but who would? And I still have one in my store new that I bought at wholesale and she insults me wanting to sell me a new one at retail, to burst possibly when I am not home. Luckily, I caught this one before going to bed and it hadn't been leaking for more than 30 minutes. Had I of woken up to a bigger disaster things would have taken a different route and may have gone completely side ways for this cheap made piece of plastic.

I just looked at the installation manual for a new Pure Wash ProX2 and guess what I found? Quote:

"Turn Off Water During Non-Use
IMPORTANT: To avoid possible property damage due to flooding, turn off the water
supply to pureWash ProX2 during periods of nonuse. Operate your washer and
pureWash ProX2 only when you are at home. Set the in-line ball valve on the water
supply input to Closed/OFF whenever the unit is not in use."

Imagine this. Wonder where this came from? And who is going to turn off the water each time they use the washer?

Can not and will not under any circumstances recommend this product moving forward.

Christopher Thomas

Bought the pureAir Solo and the pureAir 1500.

Both are fantastic products, the 1500 leaves my house smelling like the ocean. I suffer badly from allergies and often struggle with sleep due to this, but thanks to the 1500 my allergies have subsided drastically due the clean air. I can honestly say this is responsible for helping me have a much improved sleep routine.

The solo is a great little device that only compliments the work that the 1500 does, wearing the solo out in public keeps me feeling fresher and again has massive benefits on subsiding my allergies.

P K

DO NOT BUY THE AIR PURIFIER!!! I just bought this at a home show. What a scam! The salesman, the brother-in-law of the owner, was a liar and a fraud. The machine produces a horrible odor, and the machine isn’t safe for those with asthma. The odor is so bad, even on low settings, that it can’t be used.

The salesman said how good it would be for me, but these machines are BAD for those with respatory issues. He said that unless we had a panic room made of steel, the machine would work through walls, but when I got home and checked the website, it won’t even work between rooms if I close the bedroom door. He also said the model on Amazon was inferior, but it’s the same model number he sold me, and it was $200 less than the “home show” price I paid. He lied about features and pretty much everything else.

DO NOT BUY this item. I doesn’t remove the odors and will make you sick with the smell.

Keith Roe

I put the Pure Air 1500 in my basement that houses a dog kennel, laundry, hot tub and work area. Always a mix of odors permeating that level. I set it on the second setting for activated oxygen and now there is always a fresh smell. Love it!!

Ray Babiuch

BOUGHT A PUREWASH PRO X2IN OCT. 2022. has a 2 year warranty. COMPANY REFUSES to honor warranty. lasted 9 months.

Daniel Ruppert

This company has environmentally friendly devices. We have used their Air purification & Wash water teatment & power controllers with great success. Ran by engineers who make environmentally friendly products.

James Fernandez

Have problems with GT3000 we purchased. Need tech support help.
Can not get any response from Company. As soon as rep hears I am not purchasing and need support, that's the end of conversation. Alot of money spent for no support.

Gwen Schroder

I’m unhappy-I need to return my order, unopened, and can’t find a way to do so.