Jerome's Furniture & Mattress Store-Moreno Valley - Moreno Valley, California

Introduction

Welcome to Jerome's Furniture & Mattress Store, Moreno Valley, a locally beloved retailer that has been serving the community of Moreno Valley, California, for many years. With a strong commitment to quality, affordability, and exceptional customer service, this family-owned and operated business has built a reputation as a go-to destination for furniture and mattress shopping. Let's delve into the details of what makes Jerome's Furniture & Mattress Store a popular choice among residents and visitors alike.

Main Services

• Furniture Store: Jerome's offers a wide range of furniture to suit various styles and budgets. From living room sofas and sectionals to dining tables, bedroom sets, and home office furniture, you'll find an extensive selection to furnish your home.
• Mattress Store: The store specializes in mattresses from leading brands, ensuring you find the perfect bedding for a comfortable night's sleep. Their knowledgeable staff can guide you through different types, such as innerspring, memory foam, and hybrid mattresses.
• Bedding and Accessories: In addition to furniture and mattresses, Jerome's stocks a variety of bedding, including sheets, comforters, and pillows, as well as decorative accents and home decor items to complete your space.
• In-Store Services: To ensure a hassle-free shopping experience, Jerome's provides several convenient services, such as assembly, installation, and repair services. They also offer same-day delivery and in-store pickup options.

Location and Access

Jerome's Furniture & Mattress Store is situated at 12500 Day St, Moreno Valley, CA 92553, United States. This prime location places the store near major thoroughfares, making it easily accessible from various parts of Moreno Valley and surrounding areas.

• Neighborhood: The store is located in the Day Street neighborhood, close to popular shopping centers like Towngate Square and Moreno Valley Mall. Nearby residential areas include Sunnymead, Bridgeview, and Perris.
• Transportation: Public transportation is available nearby, with the Moreno Valley/March Field McDonald's bus stop just a short walk away. Several major roads, such as Day Street, Heacock Street, and Frederick Street, provide easy access by car.
• Parking: The store offers ample parking space, including a wheelchair-accessible car park to accommodate customers with disabilities.

Featured Characteristics

Jerome's Furniture & Mattress Store stands out due to its unique features that cater to a diverse range of customers.

• Women-Owned Business: Jerome's identifies as women-owned, reflecting the store's commitment to diversity and inclusion.
• LGBTQ+ Friendly: The store welcomes and supports the LGBTQ+ community, fostering an inclusive shopping environment for all customers.
• Wheelchair Accessibility: In addition to a wheelchair-accessible car park, the store features a wheelchair-accessible entrance, ensuring accessibility for customers with mobility impairments.
• Payment Options: Jerome's offers flexible payment options, including checks and credit cards, making it easier for customers to manage their purchases.

Practical Information

• Address: 12500 Day St, Moreno Valley, CA 92553, United States
• Phone: 8589241793
• Website: jeromes.com
• Specialties: Furniture store, Bedding store, Bedroom furniture store, Mattress store, Sofa store
• Other Points of Interest: Delivery, In-store pick-up, In-store shopping, On-site services

Positive Aspects from Reviews

Jerome's Furniture & Mattress Store has received an impressive average rating of 4.6/5 on Google My Business, with a total of 2495 reviews. Customers consistently praise the store's exceptional customer service, wide product selection, and competitive pricing. Some of the most frequently mentioned positive aspects include:

• Knowledgeable and helpful staff: Many customers commend the friendly, attentive, and knowledgeable sales associates who go out of their way to assist customers and provide expert advice.
• Wide variety of products: Customers appreciate the extensive selection of furniture and mattress options at Jerome's, catering to different tastes and budgets.
• Affordable pricing: Numerous customers praise the store's competitive pricing and frequent sales, making it an attractive option for budget-conscious shoppers.
• Convenient location and parking: The store's easy-to-reach location and ample parking space are often highlighted as added bonuses by customers.

In conclusion, Jerome's Furniture & Mattress Store in Moreno Valley offers an unparalleled shopping experience, combining an extensive product selection, competitive pricing, and exceptional customer service. With its conveniently located store, wheelchair-accessible features, and inclusive environment, Jerome's has become a trusted and beloved local retailer for furniture and mattress shopping.

👍 Reviews of Jerome's Furniture & Mattress Store-Moreno Valley

Eva M.

5/5

It was great! Mary was very helpful from the time we came into the store. She gave us plenty of room to look around freely and was near when we had questions. We were not expecting to buy today but then we found the perfect sofas for us. Thank for making our first visit a pleasure.

Hannah M.

5/5

We had a wonderful experience at Jerome’s Furniture Store in Moreno Valley, thanks to Sam’s exceptional customer service. From the moment we arrived, Sam was incredibly patient, attentive, and genuinely helpful. He took the time to understand our needs, answered all our questions thoroughly, and made sure we felt comfortable throughout the process.

His professionalism and friendly attitude made our shopping experience smooth and enjoyable. It’s rare to find someone so dedicated to customer satisfaction. If you’re looking for quality furniture and top-notch service, we highly recommend visiting Jerome’s and asking for Sam!

Mr A.

5/5

I had called in advance to ask a few questions about a current special being advertised….. I spoke with Ivonne She was super friendly and professional, answered my questions….. I ended up calling back a couple times with more questions and again, spoke with Ivonne.
Her super friendly personality, clarity and genuine desire to find me what I was looking for as opposed to a “salesy experience,” was fantastic..
I scheduled an appointment and my wife and I went to the Moreno Valley Jerome’s.
When we walked in, we were immediately greeted…..based on her friendly demeanor, I said “Ivonne?” She said yes and thanked me very much for coming.. In short, we were matter of fact about wanting to look at base price, mid price and highest price to see what was most comfortable.. she suggested trying them all and then looking at the numbers . This was a fantastic no pressure manner of presentation because we had no monetary bias and no pressure from her..
My wife and I ended up selecting a fantastic midline mattress with an amazing MASSAGE CHAIR included for ZERO DOLLARS.
Ivonne’s sales delivery is personal and knowledgeable, her personality was personable and not agendized…..
Clearly, the business and personnel are there to make money but this experience felt more like she was genuinely trying to make our sleep time fantastic.
Thank you Ivonne and the several other super friendly people who assisted in the purchase process too.
Well done
WH

Yvette G.

5/5

We bought our sectional couch few years back and we loved the experience. The delivery was easy!

We just bought our new mattress last weekend and it was delivered today! Amazing experience and they took our old mattress too!

Lisa R.

5/5

I met by the door immediately,service with a smile for sure. I was shown all my options that I had to choose from, i was shopping for a recliner, salesman was very informative helpful and kind. Made it a quick easy purchase transaction and had my delivery set up all before.I left. I will continue to go back to jerome's.

Bryant R.

5/5

Bryant one of the sales member there was the best. He helped me and my daughter pick out furniture without making us feel obligated or rushed. When you go there ask for Bryan. You won't lose.

dzy H.

2/5

So far I'm not too happy with the service here, there was an issue with an order I placed. I ended up getting one full bed w/ frame and box, another one for a twin bed. And I had to return another bed, that was for a twin XL, that they specifically told me was going to fit in a twin bed, turns out not to be accurate. This happened yesterday, some of the ladies from customer service have been helpful, but when trying to figure out my refund and answering questions not so much. I was told they would call me back yesterday and they didn't, I called back today, to ask about my refund and more questions I want to ask and they said I would get a phone call soon, it's 7pm now, so I'm giving them the benefit of the doubt to call me back. I would just like to add that the delivery guys were very professional and they did the white glove service perfectly.

Sheldon A.

5/5

We were in the store in Moreno Valley. Our salesman was Bryan and he was terrific! No pressure, he let us shop for a period, came over and asked if we needed help! We saw something interesting, he answered all our questions and we bought furniture! The girl handling the financing was great! So we are very happy with your store! Thank you!