KEYTH Security Systems, Inc. - Highland Park, Illinois

Donzel L.

Fantastic customer service and professional locksmiths. Matt came on time to our new home right after closing and re-keyed our entire house as well as changed the program and frequency of our garage doors. We are so appreciative of Matt and his great care and service!!

Josh D.

This is a great place for key cutting, locksmith services, safe purchases, security systems, and more. I was well taken care of by John McHugh who has been here for over 20 years himself.

Tyler L.

Sales rep knew nothing, installer had to do all of the work to give all capabilities of the system. Couple Years later, can’t get a response from company to help with system only the offer of buying new system. I’ll find another company for that

Delaney A.

Have used them to rekey every home I’ve moved into. Everyone who works there is simply fantastic. Kind, friendly, trustworthy and efficient people all around. And the prices are AMAZING. Thank you !!!

P H.

While we have been clients of Keyth Security for many years, given the huge increase in local crime we recently decided to review and upgrade our home security systems. I would never consider going to any firm other than Keyth Security. They provide national quality strength with strong locally accessible resources. I have no desire to have the same company that can not properly fix our cable television manage our alarm systems. Our family's safety and security is non-negotiable

Thomas W.

A Keyth system was already installed in the house we bought. When we wanted to transfer the service from the previous owner, they sent an ambiguous contract/form to us that required a two-year contract, a $125 or $295 service fee (I couldn't tell from the form), and told us that a technician needed to come out before we could get the system working. But the tech couldn't come out for a long period of time. I emailed them questions about the contract (which were never answered) and told Marianne, the sales representative, verbally that I didn't want to move forward with it because they couldn't send someone out before an upcoming trip.

My wife called after our trip and asked if we could try it again. Someone named Jillian mentioned that they may send out a technician on either a Monday or Friday. Without confirming the date, a technician showed up at our house on a Friday and said we had a two-year contract with them. I called Keyth, and they repeated that we had a two-year contract with them. We did not. They then pulled out the technician without trying to work through the contract terms with me or answering any of my questions.

During that conversation and my previous conversations, Marianne was condescending and did not treat me with respect. When I asked why the $295 service fee was necessary to simply turn on our service, she explained, "That's how we make money." She dismissed my concerns, explaining that they don't negotiate the service fee or the contract length. I felt that they knew we already had their technology installed in our house and thus did not care to provide us with good customer service.

If you're considering installing a a Keyth system, I would strongly recommend looking elsewhere. Now we're stuck with a system from a company we will never use. If anyone knows a good security company that can repurpose this existing technology, please let me know.

Jennifer D.

Exceptional all around. Initial sales appointment with Todd 5 stars, honest and thorough evaluation of my current alarm system made it easy to switch over. Installation 5 stars. Wore masks, polite, professional and really knew their stuff! Customer service and accounting 5 stars, very helpful and professional! Thanks so much for a great experience all around!

Nicholas M.

KERSTIN SAVED my sleep cycle! I NEEDED A GOLF CART KEY! I woke up in the middle of the night frantic about having a 2nd golf cart key. They didn’t have the exact key but Kerstin made me an alt and explained it. I’m happy about that…it works!! And I’m happy