Krope & Son Heating & Cooling, Inc - Lisle, Illinois

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Krope & Son Heating & Cooling, Inc.: A Reliable Heating Contractor

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For homeowners and businesses in Lisle, Illinois, and the surrounding areas, Krope & Son Heating & Cooling, Inc. stands as a trusted provider of comprehensive heating solutions. Located at 1640 Ogden Ave, Lisle, IL 60532, and easily accessible via Phone: 09692830, Krope & Son has cultivated a strong reputation for integrity, responsiveness, and quality workmanship. Their website, Website: kropeandson.com, offers valuable information and convenient online tools.

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Specialties and Services

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Krope & Son Heating & Cooling, Inc. specializes primarily as a heating contractor, although they frequently handle related services to ensure optimal home comfort. They are equipped to manage a wide range of projects, from routine maintenance and repairs to complete system replacements. The company demonstrates a commitment to understanding individual client needs, often engaging in detailed consultations to assess specific requirements and long-term goals. The reviews suggest a personalized approach, with technicians taking the time to discuss family allergies, existing systems, and future plans – indicating a dedication to providing truly tailored solutions. Furthermore, the company's dedication to customer satisfaction is evident in their commitment to efficient installations, often completing projects within a single day, as highlighted by customer feedback. Their offerings typically include:

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• Heating System Installation: Krope & Son expertly installs a variety of heating systems, including furnaces, heat pumps, and boilers, ensuring compatibility with existing infrastructure and client preferences.

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• Heating System Repair: Prompt and reliable repair services are a cornerstone of their business, addressing issues ranging from minor malfunctions to complex system repairs.

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• Heating System Maintenance: Regular maintenance programs are offered to prolong the lifespan of heating systems, optimize efficiency, and prevent costly breakdowns.

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• Ductwork Services: They provide comprehensive ductwork services, including installation, repair, and cleaning, ensuring efficient airflow throughout the home.

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Points of Interest and Accessibility

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Krope & Son Heating & Cooling, Inc. prioritizes customer convenience and accessibility. They offer online estimates to provide preliminary cost assessments, streamlining the initial planning process. Onsite services are readily available, allowing for thorough inspections and personalized recommendations. To cater to individuals with mobility limitations, the company’s parking lot is wheelchair accessible parking lot, demonstrating a commitment to inclusivity. Appointments are typically required, emphasizing the importance of scheduling to ensure dedicated attention and efficient service. The company’s success is partially attributed to its ability to respond quickly and efficiently to customer needs, as reflected in the positive feedback received.

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Customer Feedback and Reputation

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Krope & Son Heating & Cooling, Inc. boasts a solid reputation, evidenced by 15 reviews on Google My Business. The average opinion is 4.3/5, reflecting a consistently positive customer experience. These reviews frequently commend the company’s honesty, responsiveness, and the quality of their work. Numerous clients have expressed satisfaction with the technicians’ thoroughness and their willingness to explain complex issues in a clear and understandable manner. The speed of service and the attention to detail are consistently praised, indicating a commitment to exceeding customer expectations. The fact that a significant number of clients have utilized Krope & Son’s services for several years speaks to the long-term trust and confidence they’ve earned within the community. Specifically, one client noted the value of a technician, Tim K., who meticulously assessed their needs and provided a fair estimate for replacing their AC and furnace, considering factors such as family allergies and future plans. The successful and rapid installation of the new system within a single day further reinforces the company's operational efficiency and commitment to timely service.

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In conclusion, Krope & Son Heating & Cooling, Inc. presents itself as a dependable and customer-focused heating contractor. Their dedication to quality, combined with their convenient services and positive reputation, makes them a valuable resource for homeowners and businesses seeking reliable heating solutions in Lisle and the surrounding areas. They consistently prioritize client needs and build lasting relationships based on trust and satisfaction.

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"summary": "Krope & Son Heating & Cooling, Inc. is a reputable heating contractor in Lisle, IL, known for its honest service, efficient installations, and a commitment to customer satisfaction, consistently earning a 4.3/5 rating.",
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👍 Reviews of Krope & Son Heating & Cooling, Inc

Maret K.

5/5

Have been using Krope for six years after struggling to find a great service provider. They’ve been honest and responsive and provided excellent service. I feel confident recommending them.

Howard P.

5/5

Tim K. came out and gave me a fair estimate on replacing my AC & Furnace. He was very considerate, asked my long term plans, family allergies, and our other needs. After accepting the offer, he and his crew were out quickly and installed the whole new system within a day.

Diana S.

5/5

Called them on a Saturday morning after a fire dept house call due to our CO detector numbers being high. Owner came out to our house in less than 20 minutes and checked everything thoroughly. He was very knowledgeable, helped us clean out some blockages and helped us safely get back into our house with the heat working and peace of mind. Will use them for all future HVAC/AC needs and will recommend to anyone in need

Steven C.

4/5

Service tech was very knowledgeable about the furnace kind of dropped the ball on the duct work and filter. Could have been a little more detailed about the workings of the furnace. The installers were both very good courteous worked way past the time that they thought they would be there, had to improvise on ductwork but all in all the very excellent job of installing. They explained more of the furnace and they explained about the thermostat and how to work it and made sure that everything was cleaned up as good as it was before they got there.

Billy P.

1/5

I paid for overtime fee for a Saturday service. The guy said he checked everything but my AC takes 12 hours or more just to reach the targeted temperature. It is not working as before. I wonder how many times they will comeback to fix this issue. They also replaced my fan motor with an unbranded universal motor which required him to cut the shaft which I paid $336!!!. I'm praying it won't give out soon as it is running longer hours.

Linda F.

1/5

On the coldest day in February, my furnace quit working. Krope & Son had installed it, so I called for service. The person I spoke with on the phone was rude and condescending. He asked if I was a "maintenance" customer. When I said I was not, his tone became very negative. I reiterated that they had installed the furnace, but he just could not seem to find me in his database. He asked what suburb I lived in and when I responded with one a bit further away, I was told he could not possibly come out until the next day. I do NOT recommend this company.

Matt K.

5/5

Krope and son were very professional and considerate. Tim came out and looked at our furnace and AC. Needed replacement. They gave options and asked what we needed. Very pleased with new install!

Ed G.

5/5

Zach was incredible! He was able to come out and easily diagnose the problem, all while fixing it at a great rate. If you're looking for a family owned business that won't stuff you on price and do good work, look no further. Thanks guys!