Little River Water & Sewage Co - Little River, South Carolina

Little River Water & Sewage Co is a water utility company located in Little River, South Carolina. The company's address is 2375 SC-111, Little River, SC 29566. If you need to contact them, you can do so by calling 33991888. You can also visit their website at lrwsc.com to learn more about their services.

One of the standout features of Little River Water & Sewage Co is their commitment to accessibility. The company's facilities are wheelchair accessible, with a wheelchair accessible entrance and parking lot. They also accept a variety of payment methods, including debit cards, NFC mobile payments, and credit cards.

In terms of their services, Little River Water & Sewage Co specializes in providing water utility services to their customers. Whether you're a residential customer or a business owner, you can rely on this company to provide you with the high-quality water services you need.

According to reviews on Google My Business, Little River Water & Sewage Co has a average opinion of 2.6/5. While there are some positive reviews praising the company's reliable service and friendly staff, there are also some negative reviews criticizing issues such as billing errors and poor communication.

Despite the mixed reviews, Little River Water & Sewage Co remains a popular choice for water utility services in the Little River area. With their convenient location at 2375 SC-111, SC 29566, and their commitment to accessibility and a variety of payment options, this company is well-positioned to meet the needs of their customers.

Reviews of Little River Water & Sewage Co

Michael Anthony

2/5

The problem here as others mention is the 3rd party that handles billing. For customers this has been a huge problem, because you cannot pull copies of past bills, view any bill period, see past payments/amounts, or do much of anything in their outdated online system. The company was sold recently and they promised current customers a profit sharing payout, but nothing is forthcoming. Hopefully the new company knows how to run a business and offer their customers an adequate online invoicing and payment system.

Accounting Email

1/5

If I could give 0 stars I would. I have never felt so much disrespect and this company and their employees. I received a letter stating there was a past due balance on our account. I called requesting a copy of the bill as we had never received it - I want a copy of a bill before I just pay something.
I was told they could not provide me with a bill - it goes through their 3rd party. I asked for the 3rd parties information and was told they didn't have it. I told them any other company that says you owe them will produce you with a copy of the bill and it's absurd they refuse to help me. At that time their representative hung up on me. This is HORRIBLE customer service!

Kimberly Barbano

1/5

Attempted to pay the bill and had six pending charges on my account yet it wouldn’t go through. Wrote an email during out of office hours about the issue and never received a response. Woke up to no water, called back and the rude supervisor argued with me about whether someone had responded. There was no phone call or reply back, which is just unheard of in normal areas. When I moved down they also did not turn the water on or provide an account number after I spoke with someone on the phone and sent back the signed form and payment info for setup. The water is also gross down here. These people are completely incompetent.

Mit Tressler

5/5

These folks are great. A person always answers the phone and anytime I have a question they are able to help. I don't care how much money they want to give us... I hope they don't sell this company, because there is just no way a larger company can give the type of family-style service Little River Water & Sewer offers our community.

Janet Layman

5/5

Since we moved to Little river We have had great experiences with this company. Today we found a leak outside and called to see if someone would come out and see if it was a leak from the meter to the house. The man that came out was very nice and informative, I think his name was Lenny.
Thank you for responding so quickly.
The Layman's at Plantation drive.

Carolyn Hunt

1/5

The Little River Water Sewer is the Worst Company in Customer Service. In 2016, they charged me with a late fee, I have not been late on any of my payments with them. Little River Water Sewer is paid monthly repeatedly by the bank each month on the same day and paid by the 9th. Payment is due by the 10th. When this started, I called they told me I was late regardless of what I said they would not remove the $3.38. Each monthly they charge me a late fee on the late fee, the amount is now $13.00+. If I don’t pay the late fee they are going to turn my water off and then I will need to pay the $13.00+ plus a $35 dollar reconnect fee. My paperwork show I am not late with any payments, as well as bank statements. I filed a complaint with the BBB, Little River Water Sewer did not even respond, they had reached out many times to Little River Water and Sewer. I filed a complain with SC Department of Consumer Affairs, Little River Water and Sewer will not work with them either. It is suggested that I consult with a private attorney or local magistrate’s office for additional assistance. I am a public figure and I am very disappointed in how this company treats consumers when they disagree with them.

Joseph Giurintano

1/5

So we had our water cut off for non payment of a bill. We just moved into this property the water is not even in our name. Were made to put in landscaping which caused a leak. LRWS did not offer any relief on the bill which was due to landscaping error. After the leak was fixed the next months bill was even more. LRWS did not inform us that 90 thousand gallons of water was running through our business. We have now installed a brand new Well system and we never have to pay a water bill again. During the installation of our new system we found a cracked pipe, and a huge water leak. So instead of investigating the reason for such a huge water usage they just let precious water flow into the ground. Little River Water and Sewer holds customers hostage for water and will not work with members of the community or small business owners. Now we get clean free water. No chemical additives and no greedy corporate entity strong arming us for water.

Patricia Simon

5/5

Thank you Tracy for all your help getting the water turned on at my Aunts new house. You were so kind to her and your compassion was unexpected in this world of customer service decline!