Marion Self Storage - Energy, Illinois

Aaron L.

Called to rent a climate controlled unit last minute due to an issue with another storage facility that I reserved in marion. The price I was given for the unit was a little more than the one I originally reserved, but it was last minute and I was on the way there with several thousand lbs of household items so I brushed it off. The fact that it is all electronic was a little different (my first time with a facility like this) but after using it I love it. Once I got to my unit I was very impressed with the process, getting through the gate, inside the building, the amount of cameras the cleanliness in the hallway/inside the unit and there is even a ceiling light in the unit (no more holding a flashlight to see). After getting everything in the unit and the process of everything I would easily pay the higher price again. As long as I dont have rodent problems or anything else like my previous facility, I will recommend this to everyone. I will update or make another review when I remove my items in a few months.. give or take.

Tonya Norris- thank you for making the process easy, and fast. Also thank you for walking me through the app and setting it up/explaining it to me. GREAT CUSTOMER SERVICE.. DESERVES A RAISE!

J R.

Its a newer facility which is great, but they don't clean the floors enough in the climate controlled area. I expect the place to be kept clean. Otherwise I would've just put my stuff in a cheaper dirtier place. I called to inform them of this and the gross loogie that was spit out near my unit is STILL sitting there 5 months later. I mean do your jobs and take pride in the place you work at. If this place starts turning into a dirty mouse and bug trap I'm out of there!!!

Blake M.

Climate control for the win. Very nice place and everything is up to date with technology so it’s very easy to get to your unit. This place is great!

Dane A. B. P.

Called on a Saturday for a quote. Went up there an hour later and got signed up for a storage unit. The receptionist was very nice to deal with and made the entire process easy and quick! From the time I got there until the time I was opening my new unit was about 20 minutes. Great price, the security is outstanding and no keys to keep track of (all Bluetooth). In a nutshell, I would recommend them to anyone for great location, pricing and a clean clean facility! Thank you all!

M T.

I absolutely love Marion Self Storage! The facility is clean and well lit and very secure! Everything his done thru my phone so I don’t have to buy a lock or keep track of a key! They even have a Dolly available and a rolling cart available to help move items! The rates are reasonable and I love my climate controlled storage unit! I highly recommend them for any storage needs!

dawn C.

I love the security of the units. I've had several in different locations but their all great. Got there late unloaded my car and couldn't get my climate controlled unit with smart lock to lock lol eventually I had to give up and leave. I called first thing in the morning and they went and checked the unit, reset the lock, & texted me to tell me how to fix it if it ever happened again! Very nice and clean. And they are always nice when I call or need something.

Braden G.

Great service. Needed a unit with very short notice, and I accidentally reserved (online) an interior unit when I needed an exterior. They were able to transfer me over to a new unit in less than 10 minutes with no additional paperwork. Would definitely recommend to anyone in the area Marion or Herrin area.

Lois R.

So far I have had a very good experience with them. I tried to get everything done online and when it didn't work they still gave me the online discount and completely helped me set up my access. Love the fact that I have 24-7 access to my unit!