Martin Tech Solutions, LLC - Washington, Illinois
Address: 306 Peoria St, Washington, IL 61571, United States.
Phone: 3098243927.
Website: martin.tech
Specialties: Computer repair service, Computer consultant, IT security service.
Other points of interest: On-site services, Online appointments, Wheelchair-accessible car park, Wheelchair-accessible seating, Wheelchair-accessible toilet, Credit cards.
Opinions: This company has 156 reviews on Google My Business.
Average opinion: 5/5.
📌 Location of Martin Tech Solutions, LLC
⏰ Open Hours of Martin Tech Solutions, LLC
- Monday: 8 am–4 pm
- Tuesday: 8 am–4 pm
- Wednesday: 8 am–4 pm
- Thursday: 8 am–4 pm
- Friday: 8 am–4 pm
- Saturday: Closed
- Sunday: Closed
Introduction to Martin Tech Solutions, LLC
Martin Tech Solutions, LLC stands as a prominent IT service provider based in Washington, Illinois. The company offers a comprehensive suite of technology-related services designed to meet the diverse needs of individuals and businesses in the local community and potentially beyond. Located at 306 Peoria St, Washington, IL 61571, the company provides both on-site technical assistance and remote support, catering to a wide array of computer-related issues and IT consulting requirements.
Location and Accessibility
For clients seeking on-site services, Martin Tech Solutions, LLC is conveniently located at 306 Peoria St in Washington, Illinois. The facility is equipped with modern amenities, notably featuring a wheelchair-accessible car park, wheelchair-accessible seating areas, and a wheelchair-accessible toilet, ensuring that the services are accessible to everyone, regardless of physical ability. This commitment to accessibility reflects a dedication to serving the entire community effectively.
Core Specialties and Services
Martin Tech Solutions, LLC has carved a niche for itself by specializing in several key areas of information technology. Their expertise encompasses:
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Computer Repair Service
From hardware diagnostics and component replacement to software troubleshooting, the company offers comprehensive computer repair services. They address a wide spectrum of issues, including system crashes, hardware failures, and performance slowdowns, providing tailored solutions to restore functionality.
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Computer Consulting
Beyond simple repairs, the company provides valuable IT consulting services. They help clients understand their technology needs, recommend appropriate hardware and software solutions, and offer strategic advice to improve efficiency and productivity. This consulting aspect is particularly beneficial for small businesses and home office setups looking to optimize their technology investments.
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IT Security Service
In today's increasingly digital world, cybersecurity is paramount, and Martin Tech Solutions, LLC recognizes this critical need. They offer robust IT security services, including vulnerability assessments, malware removal, and security system recommendations. Their proactive approach helps clients protect sensitive data and safeguard their systems against evolving cyber threats.
Client Experience and Reputation
The company has built a strong reputation within the Washington, Illinois area, as evidenced by their significant presence on Google My Business with 156 reviews, reflecting their commitment to client satisfaction and service quality. The average rating of 5/5 speaks volumes about the consistent positive experiences reported by their clientele.
Booking and Payment Options
Martin Tech Solutions, LLC streamlines the service request process by offering online appointment scheduling, providing clients with the convenience of booking consultations or repair services at their preferred time. Furthermore, they facilitate various payment methods, accepting credit cards, which adds to the overall ease and accessibility of their services for customers.
Customer Feedback Insights
While the overwhelming majority of reviews highlight the company's professionalism and expertise, some feedback offers valuable insights into the service experience.
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Areas of Praise
Multiple reviews emphasize the knowledgeable and competent staff, highlighting their ability to diagnose and resolve complex technical issues effectively. Clients appreciate the clear communication regarding the scope of work and cost estimates.
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Areas Requiring Consideration
Some feedback, such as a review mentioning a 3-star rating, points towards specific service experiences. This particular client reported a situation where a diagnostic fee was charged for basic updates, feeling the scope of service was not clearly aligned with the cost. They also expressed concern about post-service security notifications. While these specific experiences differ from the predominantly positive reviews, they represent individual customer interactions and underscore the importance of clear service definitions and expectations.
Overall, Martin Tech Solutions, LLC positions itself as a reliable, accessible, and technically proficient IT support provider in Washington, Illinois, offering essential computer repair, consulting, and security services tailored to meet the demands of modern technology users.