Mr Ace - Hoffman Estates, Illinois

Mr. Ace: A Reliable Hardware Store in Hoffman Estates

Address: 675 W Golf Rd, Hoffman Estates, IL 60169, United States.

Phone: 8477446118.

Website: acehardware.com.

About Mr. Ace

Mr. Ace is a well-established hardware store located in Hoffman Estates, Illinois. With a wide range of products and services, this store caters to the needs of both professional and DIY customers. The store specializes in hardware, home improvement, paint, and tools, making it a one-stop-shop for all your needs.

Specialties

• Hardware store
• Home improvement store
• Paint store
• Tool store

Other Points of Interest

• Kerbside pickup
• Delivery
• In-store pick-up
• In-store shopping
• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Assembly service
• Repair services
• Service guarantee
• Quick visit
• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

Opinions

This company has 350 reviews on Google My Business, with an average rating of 4.2/5. Customers consistently praise the store for its knowledgeable and friendly staff, as well as its extensive product range. The store's commitment to customer satisfaction is evident in its willingness to go above and beyond to assist customers, as demonstrated by the stories shared by satisfied customers.

• Exceptional Customer Service: Many customers appreciate the store's staff, who are described as polite, knowledgeable, and accommodating.
• Convenient Services: The store offers kerbside pickup, delivery, in-store pick-up, and in-store shopping, making it easy for customers to get their supplies.
• Wide Range of Products: Customers are impressed by the variety of products available at Mr. Ace, from hardware and tools to paint and home improvement supplies.
• Going Above and Beyond: Mr. Ace has been known to open its doors after closing hours to assist customers in need, demonstrating its commitment to customer satisfaction.

Final Recommendation

If you're looking for a reliable hardware store in Hoffman Estates, Mr. Ace is definitely worth a visit. With its wide range of products, exceptional customer service, and convenient services, this store has earned a reputation for excellence among its customers. Don't hesitate to contact them through their website or visit the store in person to experience their services firsthand.

👍 Reviews of Mr Ace

Christopher O.

5/5

PAT AND RED are awesome, they are very polite knowledgeable And accommodating. They helped me find my supplies in the store quickly.

I was rushing back to the store to return the excess supplies (some ace hardware are individually owned and can only accept returns where bought)
And when i arrived at the store 1 min after closing they opened the doors and allowed me to return my excess supplies. Truly above and beyond.

Christina D.

5/5

Just wanted to say a huge thanks to Jose, he helped me out a bunch in store this past Friday and I appreciate his Customer Service and judgement.

Olivia W.

5/5

Claudia was amazing and helpful. Junior helper was good too, but I don't remember his name. And the place smells like popcorn!

Dave A.

1/5

Gave me wrong parts and sizes. Paid double..
Then I csme back to exchange and they closed 30 min early this sunday.. wasted 30 min of drive.. now off to home depot another 30 min.
Just drive the extra few min and go to a real store.

Jeremy E.

2/5

The older woman with bleached blonde hair that works the register makes you like she’s put out to check you out is very cold and shouldn’t be working with customers. Zero customer service communication skills.

Al D.

1/5

This place inventory way down almost no caulk and Plumbing aisle halfway empty and electric aisle same and tools it going down hill don't waste your time going there

Roy J.

1/5

Customer service sucks here , i asked something to a guy at the end of the store and is like you are bothering him because he was playing with his phone people don't want to work and don't want to help.

Chris R.

5/5

Mike Patel is a wonderful person to work with. I had an issue with a defective product and Mike was able to get it resolved quickly. He really went above and beyond to help me and I really appreciate his world-class customer service!