North Hudson Sewerage Authority - Hoboken, New Jersey

Address: 1600 Adams St, Hoboken, NJ 07030.
Phone: 2019636043.
Website: nhudsonsa.com
Specialties: Water treatment plant, Public works department.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 44 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of North Hudson Sewerage Authority

☎️2019636043

⏰ Open Hours of North Hudson Sewerage Authority

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

North Hudson Sewerage Authority: Your Trusted Water Treatment Expert

The North Hudson Sewerage Authority, located at 1600 Adams St, Hoboken, NJ 07030, is a renowned organization dedicated to providing exceptional water treatment and public works services in the region. With a phone number of 2019636043 and a website available at nhudsonsa.com, they are well-equipped to handle any inquiries or concerns you may have.

Specialties and Services Offered

Specializing in water treatment plants and public works departments, the North Hudson Sewerage Authority is committed to maintaining a clean and healthy environment for their community. Their expertise in these areas has earned them a solid reputation among locals and businesses alike.

Accessibility and Other Points of Interest

In addition to their exceptional services, the North Hudson Sewerage Authority prioritizes accessibility. They offer a wheelchair-accessible entrance and a dedicated parking lot, ensuring that all members of the community can easily access their facilities.

Customer Reviews and Opinions

With 44 reviews on Google My Business, the North Hudson Sewerage Authority has garnered a mix of opinions from customers. While some have expressed satisfaction with the services provided, the average rating stands at 2.7/5, indicating that there is room for improvement in certain aspects of their operations.

One notable comment praises Jennifer, the billing supervisor, for her exceptional responsiveness and professionalism in resolving billing issues for a Hoboken condo association. This highlights the dedication of some staff members in going above and beyond to assist clients.

Final Recommendation

Despite the mixed reviews, the North Hudson Sewerage Authority remains a crucial player in the water treatment and public works industry. Their commitment to accessibility and their specialization in these areas make them a valuable resource for the community.

If you are in need of water treatment services or have inquiries about public works projects, we recommend reaching out to the North Hudson Sewerage Authority. Visit their website at nhudsonsa.com to learn more about their services and how they can assist you in maintaining a clean and healthy environment.

👍 Reviews of North Hudson Sewerage Authority

North Hudson Sewerage Authority - Hoboken, New Jersey

Larry P.

5/5

I echo others' compliments of Jennifer, the billing supervisor. Our Hoboken condo association had some outstanding bills (prior property manager) and recently had a billing question (the answer was that they the bill was correct). She has been great throughout all our problems and questions and arranged for ebilling for our current property manager to hopefully avoid future billing questions. One ordinarily doesn't expect great service from a public sewerage authority, but Jennifer's responsiveness, and professionalism in resolving our issues was exceptional.

Michael S.

5/5

The billing supervisor, Jennifer, really made my whole experience positive. She was very helpful and went above and beyond to help.

Hans B.

1/5

They don't have auto-pay and won't send you bills. However, when you miss a payment because they didn't send you a bill, they will charge you a penalty. I reached out to their billing department to explain that I didn't receive a bill and make sure I would get both a physical bill and an email the next time.

Despite contacting them, they refused to resolve the fact that they had penalized me for essentially not having received their bill!

If you have issues with them, it is highly recommended you file a complaint with consumer affairs.

Annette G.

4/5

Hello, I had no issues this morning during my call regarding my bill. I am happy to see that their system are being worked on to accomadate the customer for a more time-effective manner. (They) still need to work on a quicker response to the phone ringing. I give them a much improved rating. You have room for easy improvement, keep up the good work.

Maranda G.

5/5

After a long 10 months of trying to fix an issue with my bill and got no where with Sharon. I reached out to the Billing Manger Jennifer Cutler, who resolved the issue in 3 Days. Her customer service skills and professionalism is outstanding. Thank you for your assistance Jennifer!

J M.

5/5

I had reached out to the company because there was an issue with our bill. I provided the necessary information and had not heard back so I followed up and was transferred to Beatriz. She was amazing she followed through on my concern, provided me with the response I was waiting for and called me the next day to confirm. Thank you so much for your exceptional service Beatriz and please give this woman an amazing bonus for her work!!!

Frank G.

5/5

I want to share that I received great assistance with a problem on an account and I am extremely grateful for Jennifer Cutler's excellent guidance with getting a billing issue resolved. Thank you Jennifer and North Hudson Sewerage Authority,

Joohyun P.

5/5

I had complicated issue but their customer service was excellent and solve the problem immediately. They answer the phone quickly and transfer to the manager , Jennifer Cutler. She sent me follow up email right away with detail explanation and advices.