Northern Pacific Power Systems - Santa Rosa, California

Jim P

Writing this review one year after my system was installed (23 solar panels, power wall battery, span smart panel, and EV charger). Everything has worked perfectly, exceeded all expectations; I could not be happier with the experience and this company.

No, they were not the cheapest bid we received, far from it (solicited several bids from Tesla, larger national companies, and a couple other local installers), but they easily offered the best VALUE we could have received.

I did a lot of homework on my system and our needs, and Northern Pacific from the beginning was among the most knowledgeable, versatile, and professional. They offered the best and latest technology (others tried to push older, less efficient panels, older central inverters, etc), they were the most versatile (created a reverse tilt system on the north slope of the roof to increase the number of panels and their efficiencies, had great suggestions for some additional hardware, etc.), and very professional – very responsive from their sales team, project lead and installers – and the quality, care and attention to details on the installation really blew me away.

They clearly worked hard to have the system look attractive – not routing conduit all over the roof (that’s the hallmark of a cheap installer) everything is hidden and tucked away. Even in the attic, the install was very slick and tidy (a sign that they take pride in their work). The team even ran some open conduit to my panel to help with any future circuit additions, which I was very grateful for this summer when we added a circuit for a hot tub. Geez, even their stucco guy who patched the work around the new electrical panel was amazing, easily the best blending I’ve ever seen (anyone who has had stucco work done would appreciate how good this job is).

One year on, the system has worked flawlessly, and the power generated is above projections. This was a big investment, and we chose the right team. I wanted the best, and we got it. I couldn’t recommend them more and would not hesitate to send a friend or family member to them in the future.

Justin Liddell

My wife and I got 4 quotes for solar and a battery on our home. Out of the 4 companies that gave us quotes, Northern Pacific Power Systems and specifically Graham, were the only ones to meet us face-to-face. Graham went over our PG&E usage, sat with us, talked through a full solution with solar panels and a powerwall and at the end of the meeting it was clear as day that Northern Pacific Power was the company we were going with. From signing the initial contract to permitting, our project manager Devin was on top of it. He kept us in the loop every step of the way. Communication with scheduling to the day of the install far exceeded my expectations. Jonathan and the install team gave us a call the morning of the install with a clear ETA, they arrived and got the system knocked out efficiently. I forget the name of the rest of the crew but these guys work hard. Their attention to detail is phenomenal and the solar on our roof looks clean and is perfectly centered on our garage roof. Not to mention it was hot that day and these guys were sweating in the sun with a good attitude and smiles on their face, which for me as a customer is a cool thing to see, a team that likes what they're doing. Juan then got the powerwall and the rest of the electrical hooked up, he showed me how to use the system and answered any questions I had. All the way from the initial meeting to when we crossed the finish line and had PG&E approval on the system, the entire Northern Pacific Power Systems team was a joy to work with. Their professionalism, communication and efficiency was far above what I could have imagined when we first started looking for solar contractors. If my wife and I move to a larger home in the future that doesn't have solar, the Northern Pacific Power Systems team are the only ones I'm calling to get solar installed.

Ginna Beharry

Northern Pacific was a delight to work with from the very first phone call I made to inquire about the business. I was checking out a few solar companies at the same time and Northern Pacific clearly stood out in terms of cost and service. Written communication has been timely, clear and very informative. Communication with each employee that I encountered through the process was articulate, concise, professional and pleasant. I rarely write reviews but I cannot help but recommend this company. Check them out and compare. So few companies check all of these boxes. Northern Pacific Power Systems definitely does.

Tom Berry

The customer service with this company is top notch from beginning to end. My initial contact with Graham was very informative. The installers, Dan and Scotty worked great together and left the site clean of debris. And Devin who got approvals and gave me the lowdown. A great team I would gladly recommend.

Kevin Williams

This is a great outfit to work with. From the beginning there was no pressure, but a willingness to help me design and understand my solar system. I had a lot of questions and made some changes in order to accommodate a tree from being removed. I was able to get a loan from Sonoma county that was presented as an option by their team. I’m enjoying the system they designed, especially during the heatwaves we’ve been having this summer. If you are considering going solar, don’t hesitate to work with this company!

Jay Leininger

Very happy how my solar installation turned out! NPPS came to the house, we discussed the system. They were able to install the system and get it up running before they had tentatively figured when they would install the system. Works as expected! Thanks!

Jay Monahan

Northern Pacific Power Systems was a pleasure to work with from start to finish. They sized our solar system appropriately, handled the permitting and interface with PG&E, and creating a clean looking installation with no ugly conduits running across our roof.
Although every NPPS employee we met went above and beyond, we need a special shout-out to the "J Squad" (Juan, Jonny, and James Jr.), who came and installed the panels and electrical components on their day off (!) and to Devin, the cool, calm and collected Project Manager who pulled the whole thing together.

Randal Bouverat

We had Northern Pacific Power design, install and commission our residential solar and it could not have gone more smoothly. Devin, the Project Manager, and his team performed remarkably well. Everything went according to plan and prediction. Yes, the solar installation process requires patience as it paces through mandatory milestones but we're glad we chose NPP!