Northridge Home, Inc. - High Point, North Carolina

Address: 4193 Eagle Hill Dr #103, High Point, NC 27265, United States.
Phone: 3368970101.
Website: northridge-home.com
Specialties: Furniture manufacturer.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Northridge Home, Inc.

Northridge Home, Inc. 4193 Eagle Hill Dr #103, High Point, NC 27265, United States

⏰ Open Hours of Northridge Home, Inc.

  • Monday: 8:30 am–5:30 pm
  • Tuesday: 8:30 am–5:30 pm
  • Wednesday: 8:30 am–5:30 pm
  • Thursday: 8:30 am–5:30 pm
  • Friday: 8:30 am–5:30 pm
  • Saturday: Closed
  • Sunday: Closed

Northridge Home, Inc.: A Premier Furniture Manufacturer

For discerning clients seeking high-quality furniture, Northridge Home, Inc. stands as a respected manufacturer located at 4193 Eagle Hill Dr #103, High Point, NC 27265, United States. With a dedicated phone line at 3368970101 and a comprehensive website at northridge-home.com, Northridge Home offers a tailored approach to furniture creation, catering to both residential and commercial needs.

Specialties: Northridge Home specializes in the design and production of a wide array of furniture pieces. They are particularly known for their commitment to craftsmanship and attention to detail. Their product portfolio encompasses a diverse selection, including but not limited to, upholstery, dining room sets, office furniture, and custom-built pieces. The company’s core strength lies in its ability to transform client visions into tangible, durable, and aesthetically pleasing furniture.

Location and Accessibility: Situated in High Point, North Carolina – widely recognized as the furniture capital of the world – Northridge Home benefits from a rich heritage of woodworking and manufacturing expertise. This strategic location provides access to a skilled workforce and a robust supply chain. The company’s facility is designed for efficient production and streamlined logistics. Furthermore, Northridge Home prioritizes accessibility for all visitors, offering a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity.

Customer Reviews and Satisfaction: Currently, Northridge Home boasts 10 reviews on Google My Business, reflecting the experiences of its clientele. The average opinion is 3.2/5. While the average score indicates room for improvement, the reviews highlight both positive aspects of the company's service and areas where they are actively striving for excellence. Customers frequently mention the quality of materials and the dedication of the team. However, some feedback suggests occasional delays in production or inconsistencies in communication – areas the company is reportedly focusing on addressing.

Payment Options and Logistics: Northridge Home accepts credit cards, providing convenient payment methods for clients. They also offer flexible delivery options, though specific details should be confirmed directly with the company. Lead times for custom orders can vary depending on the complexity of the design and the availability of materials. Open communication and collaboration throughout the design and production process are key to ensuring a successful outcome.

Feature Description
Furniture Types Upholstery, Dining Sets, Office Furniture, Custom Designs
Materials Premium hardwoods, fabrics, leather
Customization Extensive customization options available
Accessibility Wheelchair Accessible Car Park & Entrance
Payment Methods Credit Cards Accepted

Key Features and Benefits:

  • High-Quality Craftsmanship: Northridge Home’s furniture is constructed with meticulous attention to detail and durable materials.
  • Custom Design Capabilities: They excel at bringing unique client visions to life, offering extensive customization options.
  • Strategic Location: Situated in High Point, NC, allowing access to skilled labor and materials.
  • Accessibility Initiatives: Commitment to inclusivity through accessible facilities.
  • Diverse Product Range: Catering to various needs with a broad selection of furniture styles and types.

Further Information and Contact Details: For detailed information on specific products, pricing, or custom design services, we recommend visiting the company’s website at northridge-home.com or contacting them directly at 3368970101. Potential clients are encouraged to explore the Google My Business reviews for firsthand insights into customer experiences. The company’s address is 4193 Eagle Hill Dr #103, High Point, NC 27265. Northridge Home, Inc. is dedicated to providing exceptional furniture solutions tailored to your specific requirements.

👍 Reviews of Northridge Home, Inc.

Northridge Home, Inc. - High Point, North Carolina
Ann P.
1/5

I ordered a desk from Northridge Home. The package came half opened, and the Hardware was scattered all over the box, while some fell out during shipping. I called Customer service and explained the situation. They told me it would take up to 10 days to ship with proof of purchase. Do they really think I would call an 800 number, wait on hold for 10 minutes, and steal a handful of nuts and bolts? I told them I would return it to Costco, and they didn't seem to care. So, my next phone call is to Costco to file a complaint.

Northridge Home, Inc. - High Point, North Carolina
Mark S.
3/5

Purchased platform bedroom set through Costco. Very nice quality but really poor service. I wanted to give a lower score but the quality is definitely there. I moved from one state to another and when my stuff was delivered I was missing the corner bolts (8) and crescent inserts (4) needed to attach the rails to head and footboard. Proprietary parts - Costco kept trying but was told that they “may” get these beds back in stock in another 4-6 months and “may” get extra parts. I should check back then. They said these parts are in warranty inventory but since they were lost they couldn’t help me. I purchased the bed only 2 years ago. Costco said they could take the bed back and refund the money (love Costco!). I went that route and ordered a new bed (different manufacturer). I won’t order Northridge again since they don’t support/back their products. I did wind up finding the pieces wrapped up in a blanket!! Cancelled my order and return - keeping the bed but only because I know costco will make things right if I need further support.

Northridge Home, Inc. - High Point, North Carolina
Eric F.
5/5

Ordered a Northridge bed. Brackets were put on wrong. Customer service was able to get us the parts within a few days and the bed had been great since.

Northridge Home, Inc. - High Point, North Carolina
SVC F.
5/5

Happy with my king bed, got it a Costco and it was missing a a part, I call customer service and they provided me with an amazing customer service that surprised me. Only asked me for order number and part missing and send my part in 3 days.

That’s some good service!! and happy with product & quality.

Keep the good service alive

Northridge Home, Inc. - High Point, North Carolina
luis B.
1/5

Poorly made product. Less than 2 yrs after purchasing a queen size bed, the two legs under the bed were completely twisted, bent, and providing no support whatsoever. This bed is used by my 3 yr old granddaughter so weight is most definitely not the issue. Paid almost $650 for the bed. Spoke to Northridge and they offered no practical solution. Terrible customer service and product workmanship very lacking if they last less than 2 yrs. Will not rebuy from this manufacturer again.

Northridge Home, Inc. - High Point, North Carolina
Jason G.
1/5

Please be cautious with this company. Purchased a dining room table/chairs not even 6 months ago from costco. Once chair leg came defective from factory. Numerous calls and i'm told "We don't have parts, nothing we can do"

Funny thing is inside all the packaging there is so much marketing BS about how great this company is and how they strive to do everything to make you happy... until you need their help...

i've 'escalated' my case and we will see if they do anything further than a cold email back.

If I get any decent resolution than i'll adjust this Google review.

Northridge Home, Inc. - High Point, North Carolina
David C.
5/5

Bought a set of 4 dining chairs through the Costco site, when they arrived i found the packaging was really good everything was properly protected, the assembly was really easy and they feel really solid. I'm very happy with this purchase

Northridge Home, Inc. - High Point, North Carolina
vimalan V.
1/5

I bought this two seater sofa from Costco
But the recliner works only one day
I called the customer service but they says just return it to Costco and it’s very big size and now I need to pack it and return it to Costco
It’s very big headache
I don’t recommend this product very poor quality and very poor customer service

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