Oncourse Home Solutions - Naperville, Illinois

Oncourse Home Solutions: Un Servicio de Calidad en Naperville, IL

Con sede en 1415 W Diehl Rd Suite 270, Naperville, IL 60563, United States, Oncourse Home Solutions es una empresa que ofrece soluciones de alta calidad para las necesidades de los hogares y empresas en la zona. Con una dirección fácil de encontrar y un teléfono a disposición de los clientes (888-801-5057), esta empresa se destaca por su profesionalismo y dedicación al servicio.

Especialidades y Características

Entre las especialidades de Oncourse Home Solutions se encuentran servicios corporativos, lo que sugiere que la empresa se especializa en atender a las necesidades de las empresas y organizaciones. Además, su ubicación en Wheelchair-accessible car park y Wheelchair-accessible entrance indica que la empresa se esfuerza por brindar una experiencia inclusiva para todos sus clientes.

Opciones y Costos Claras

Según las opiniones de los clientes, Oncourse Home Solutions se destaca por su capacidad para explicar todas las opciones y costos de los servicios ofrecidos. Esto sugiere que la empresa se esfuerza por brindar una experiencia transparente y educativa para sus clientes.

Opiniones y Calificación

Con 1101 reviews en Google My Business, Oncourse Home Solutions ha demostrado ser una empresa con una gran satisfacción de sus clientes. La media de opinión es de 4.9/5, lo que sugiere que la empresa ha logrado brindar una experiencia excepcional a la mayoría de sus clientes.

Ejemplos de Excelencia

Según las opiniones de los clientes, Oncourse Home Solutions se destaca por su personalización y dedicación al servicio. Por ejemplo, Scott fue descrito como un ejemplo de servicio excelente, que fue puntual, amable, conocedor y dispuesto a explicar todo de manera clara. De manera similar, Manny Hicks fue descrito como muy ayudador y paciente, lo que sugiere que la empresa se esfuerza por brindar una experiencia positiva para todos sus clientes.

Recomendación Final

En conclusión, Oncourse Home Solutions es una empresa que se destaca por su profesionalismo, dedicación al servicio y excelencia en la atención al cliente. Si estás buscando una empresa que se adapte a tus necesidades y te brinde una experiencia de alta calidad, no dudes en contactar a Oncourse Home Solutions a través de su página web (oncoursehome.com).

👍 Reviews of Oncourse Home Solutions

Joan S.

5/5

Thanks to Scott for being such a wonderful example of the service industry. He was on time, pleasant, knowledgeable (and nice to my old dog). Explained everything and fixed what needed to be fixed but also found the reason for the damage and is coming back to fix that. Was very good about explaining all the options and the costs. Thanks!

Dennis R.

4/5

Manny Hicks was very helpful. Our issue turned out to be something simple, but he caught it right away. He instructed me in the proper use of our new thermostat without condescending. Very pleasant person to deal with. He was very patient with me.

C O.

5/5

Manny provided excellent service today. His knowledge of HVAC systems is top-notch, and he was able to quickly diagnose and explain our issue. What truly set him apart was his ability to break down complex information into easy-to-understand terms. We felt informed and confident in the resolution. Thank you, Manny!

Anne E.

5/5

If I could give over five stars, I absolutely would! Not only was he on time, so very kind and he explained everything that was happening with our furnace. We even talked about the humidifier and he quoted me for a new one which I Appreciate. He was even explaining how he turned up the fan speed to efficiency because I was telling him how cold it was upstairs and he noticed that the fan was on maybe the lowest setting or I’m not sure what it was called, but he did mention he put the control up to efficiency. He was just the perfect service person to come to our house. I certainly hope in the future, I will be able to ask for him if we need him again. And absolutely I will ask for him once I talk to my husband about the humidifier .
Scott O Thank you so very much for being such a great guy!

Evangela P.

4/5

Very curteous and respectful of my home during my "tune up" appointment. My tech let me know the unit is in good working order. He asked if I had an extra filter, then went the extra mile to change and dated the new filter. God Bless & Happy Thanksgiving!

Seisho H.

5/5

Manny Hicks was particularly generous in how he dealt with the situation of our AC/Furnace. His kindness and patience made the whole process much easier to navigate. Frankly, he’s also the kind of person you’d enjoy hanging around with. I highly recommend him!

V O.

5/5

I had a great repair man SCOTT O. that fixed my furnace very quickly and efficiently. He has a great personality and makes you glad he solved your problem. His company should be very happy to have him.

Maddy F.

1/5

Absolutely the worst customer service I have ever dealt with. I wouldn’t even give 1 star if I didn’t have to. I was charged twice my plan for over a year before coming to the realization and calling to cancel my plan. After talking with them and coming to the conclusion that the reason I was never notified about the change in price, was due to the fact that their company sent me the wrong letter stating my price would remain the same. Which was incorrect, they still doubled my plan. I’ve been calling since November 16th to cancel and still seeing it on every bill since. I have every phone call recorded and they acknowledge they’ve messed up and all they could offer was the SAME plan but stated that I would “have to call after a year for my price to stay the same”….what type of company put the responsibility on their customers to call every year and make sure they don’t jack up the price. Completely unprofessional. Today is February 4, and they’re still charging me!!! Who do I need to talk to to get you guys off my bill!! Insane. And for context, over the course of a year of paying the wrong price all they can do for me is refund me 2 months worth of the difference. (this is all connected through my gas bill so i figured my gas bill was a little more each month before seeing the difference in price from this so called company) to say the least I will be calling AGAIN today🫠