plainville oil company - Plainville, Connecticut

Plainville Oil Company is a well-known heating contractor located in Plainville, Connecticut. With an address at 80 Town Line Rd, Plainville, CT 06062, United States, this company has been serving the local community for many years. The company's phone number is 8607931239, and their website is plainvilleoil.com, where you can find more information about their services.

One of the main specialties of Plainville Oil Company is providing heating contractor services. They have a team of experienced professionals who can help you with any heating-related issues you may have. Whether you need a new heating system installed or your existing one repaired, Plainville Oil Company has the expertise and resources to get the job done right.

In addition to their heating services, Plainville Oil Company is also known for their commitment to customer satisfaction. They have a reputation for being reliable, responsive, and professional, which has earned them many positive reviews from past customers. In fact, they have 21 reviews on Google My Business, with an average rating of 3.6/5.

If you're looking for a heating contractor in the Plainville area, Plainville Oil Company is an excellent choice. Their experienced team, commitment to customer satisfaction, and range of services make them a standout option. Plus, with their convenient location at 80 Town Line Rd, Plainville, CT 06062, United States, and their phone number at 8607931239, it's easy to get in touch and schedule an appointment.

Overall, Plainville Oil Company is a highly recommended heating contractor that can help you with all your heating needs. From installations to repairs, their team has the expertise and resources to get the job done right. So why wait Visit their website at plainvilleoil.com or give them a call at 8607931239 to learn more and schedule an appointment today.

Reviews of plainville oil company

Lisa LaBonte

3/5

I'm giving it three stars because parts are exceptional and parts are pathetic. Let me explain. I am physically disabled, I have a spinal cord injury. After my seventh spinal surgery I had to stop working and now I receive only disability. Every year I qualify and receive energy assistance and since this company is participating and not too far from my home, I choose Plainville oil to be my vendor. For those unfamiliar, the energy assistance program pays the oil company directly for the oil and then the oil is brought out and delivered to the customer. However, the program only runs from November 15th through April 1st. Here in Connecticut we often have snow by Halloween and last year we had freezing temperatures up until May 21st so there are several months in need of heating oil that aren't covered by the assistance program. The owner of Plainville oil is an old man who is old-fashioned and is entirely inflexible. I've been a customer of theirs for 20 years. I get oil at least twice a year that I have to pay for out of my own pocket COD only, and even though I've been a customer that long, he is very rigid and inflexible. I've asked if I could get oil and come down the very next day after my direct deposit to pay when it was in the single digits outside and the answer was no, no money no oil. Literally this was on a Sunday during a practical blizzard and I ran out of oil The very next day my check was going to be in the bank and I was willing to pay the same day fee and weekend fee but despite that, the owner said no. If you run out of oil, and require a startup of your burner, they charge a ridiculous fee. Sometimes it's $75, sometimes it's $150. Just depends on what tech does it. Now the techs are great. And many times when they have delivered oil I was out and they started it up for free. I have since learned how to do it as it takes all of three minutes and do it myself when necessary. Their techs are very knowledgeable and thorough when it comes to repairs and I really like that. So the repair work and the technicians is awesome. But they owner who has been the owner for probably 50 years, is very rigid and inflexible even on a disabled paying customer of over 20 years consistent.

Kim Koelman

5/5

Always easy and pleasant to work with. We have had. Loyal Plainville Oil customers!

Gina Dinoia

1/5

We used Plainville Oil once and it was fine. However, we placed a delivery three days before Christmas and they weren’t able to bring us a delivery until the 26th. When the driver did deliver he only brought a little bit, left and no one let us know why. It wasn’t until this morning that we realized we had no oil. After contacting them we were given the go around with no clear answer of what happened. Yet, they did charge for the full price of the oil we ordered and never received. We are extremely disappointed with not only how long it took to get someone out here but also that the driver left and we were never alerted that there was an issue of some kind. It’s very cold out, we have a small infant and had we not checked the tank this morning, we would have run out all together. Avoid this place- very poor communication on their end.

julia ramirez

1/5

dont give ur card they do a mistake and u end paying for a mistake the there employee made and the charger to the card you give them without permission into this day never call back

Jimmy Smith

1/5

Technician came to check our oil line for leaks but immediately said they couldn’t do that because it was underground. Then he asked for the $125 (service call). I said absolutely not, I asked for a specific service to be done and you aren’t prepared or equipped to do it. I felt bad and literally told him he can do other stuff to make that money. Bleed the lines, clean the furnace...anything so we both get our moneys worth. They refused. Told them to leave. I’m not paying $125 when I explained what I needed and they’re unable to do it, then they refused to provide me with ANY service for my $125. Doesn’t work that way Plainville Oil. Sorry.

Jill Reskin

1/5

Very rude on phone. Ive left mesages for managers they never call back. Also when you order oil they give you high price than have a different company who charges plainville 40 cents cheaper a gallon and plainville makes money off you. They outsource i was told by 3 companys. So save yourself money dont order oil here just look on line and call other company yourself told its all the same oil. Very upset they are probably doing this to many customers

N T

5/5

I have always had good furnace service and oil delivery from this company. Not sure why the negative feedback on here. If anything changes I'll update my post. Ordering annual cleaning now.

jose rodriguez

1/5

Never call again, half hour cost me $500,,they told me $ 149. But he has the part in the truck and it cost me $500 for half hour work and had to leaned him my ladder.