Primitive Power - Gilbert, Arizona

Larry Noble

My point of contact was always courteous and well informed. Throughout the solar project they were helpful in navigating the various forms of paperwork to cover the regulatory and utility requirements and were aways available to address the questions i had. They initiated the initial onsite survey and the subsequent engineering design package that was developed by professional engineering services. They worked in concert with the installer local to our area.

This review is to cover Primitive Power’s portion and involvement of our solar project.

Paul West

I have been pleased with Primitive Power and the installation of my solar system. There were times when I became anxious, but i was assured everything was on track. I was also surprised it took six months. The entire process from sales, layout, design, approvals,installation to final inspection and approval, all went quite smoothly. Thank you to Primitive Power and the entire team.

Paul F. West

Juan Ayala Nieves

I can truly say that I had no issues whatsoever. The process was super smooth. The most important thing to me been an Army Veteran is always the communication and their communication was flawless. We kept constant communication from beginning to end. The installer were totally professional and super friendly, but most important they answered all of my questions and if they didn't know the answers they called their Supervisors on the spot. I am more than happy with their service, friendship, and professionalism. Now I am waiting for the electric company to do their part so my new solar panels can be turned on. HOOAH!

Carlos Luna

I was excited to have the opportunity to generate the power that I use, but then when I saw the price, I have second thoughts. Also I thought that I need to pay the power bill every month any way, because we can not live without electricity.
The difference will be that I will be in control of the forever hiking prices that we pay for everything including power also the warranty is great.
I was treated very professionally by, not less than the owner of Primitive Power Jarom Wall and I was able to go back and forth with all my questions and concerns. Jarom has surrounded himself by professional people and great companies so he will be able to make the hole process painless.
Now I am not concern any more when I hear my air conditioners run because I am a producer and I was able to kill two birds with one stone because not only I resolve the problem of higher prices but also I was able to protect my roof from the weather.

Christi-Anne Beatty

Was a smooth transition. Excited to have solar with them! M Jackson explained everything to me and answered all my concerns and I was able to find the perfect system to suit my needs. Ohio has been increasing the price of electric annually, so I’m glad to make the switch early. Truly delightful to talk with them. Great customer service and I’m glad to reduce my carbon footprint. - Christi-Anne Beatty

Claudio Montenegro

Living in Henderson just outside Las Vegas with all the sun we get was a no brainer to go solar. With all the companies out there it was difficult to choose. After interviewing several companies what did it for me was the level of service, knowledge and mostly the relationship built with the company representative Jarom Wall. Communication back and forth was excellent from start to finish. He delivered exactly what he said he would and now I have a 46 panel system that rocks.

Romy Pfeifle

Assumed we got solar from titan solar last year. When we contacted titan with some issues, we were told primitive power is who we should talk to since they sold the system to us. The paperwork made it look like our contract is with titan solar.
During the initial sales discussions about the installation process, we specifically mentioned our pigeon problem and that we are concerned that birds could nest under the panels. The two sales people Hunter and Bryce reassured us that this won’t be a problem at all since the panels will be installed low enough so that birds can’t fit underneath.
Well, since several weeks we are having birds nesting under the panels damaging our roof.
When we contacted titan, they kept pushing this issue off to primitive power and giving us quotes for a couple hundred dollars to install bird netting. Any request to talk to someone at primitive power about the miscommunication on their end during their sales appointment has been without luck. No call or email responses. Very misleading experience with zero follow up on titan / primitive powers ends.

Cathy Riccio

Great experience start to finish. Our representative, Beau was extremely helpful with answering all of our concerns and following up afterward. Definitely recommend!