Pro Solutions Air - Surprise, Arizona

David R.

Highly recommend the professionalism and attention to detail Pro Solutions Air recently provided my family.

We had the pleasure of meeting and working with Bill from Pro Solutions Air. He proactively communicated his arrival time, was on time, well spoken, an effective communicator, kind, considerate, a professional, a great listener, a very knowledgeable HVAC professional and provided great perspective based recommendations, and most of all paid great attention to detail with every aspect of his inspection and visit to our home. We were so impressed and now a client for life. When organizations provide incredible value, the price is inconsequential. Thank you, Bill!

Kyle R.

I recently had the pleasure of working with Pro Solutions Air for an A/C repair at my home in Surprise, AZ, and I couldn't be more satisfied. Their team was prompt, professional, and incredibly knowledgeable. They diagnosed the issue quickly and had my air conditioning system running efficiently in no time.

Crystal L.

I just want to give a shoutout to Pro Solutions Air and Heating. This company went above and beyond service and got us a great deal on a brand new A/C Unit. Dylan and his team communicated on pricing, unit we were having installed, time of arrival and was very courteous when working in our home.

Our old unit came with the house when it was built in 08, and was smaller than what our home should have had, so it was well past it's life.

If you're thinking, or need a new unit, I highly suggest Pro Solutions Air and Heating.

Nicole M.

I am a fellow HVAC contractor and can say that in a trade that is saturated here in the valley, Pro Solutions Air is the real deal. I sent over a client to them that needed low temperature help for a cooler at their business and Ruben was in contact with them right away.

Their attention to detail and customer care is bar none. I highly recommend them!

steve L.

They did such a piss poor job. Left damage to my ceiling and don’t care to fix it. Don’t use this company. I was stupid enough to use them twice. Neither a/c install was done right.

Oscar C.

Pro Solutioms installed my unit 3 years ago and besides performing flawlessly, I have the annual maintenance performed for a very reasonable fee and I’m more than happy with their service and staff. Brandon’s a good guy, knows his stuff and is respectful of property. Give them a shot because they definitely earn the business.

Erik N.

I just realized I completely forgot to leave a review last year when our new A/C unit was installed (sorry, Pro Solutions), so I figured I should now.

Our A/C stopped working at the start of July 2023 during record-breaking temperatures. Pro Solutions came out quickly, even though it was the weekend, and diagnosed the issue. The motor that died would have been expensive to replace, and the old system had issues before, so we asked about replacing the whole system instead and ended up doing so.

The installation took place a few days later and went smoothly. Our attic is very difficult to access, but they made it work. Every technician who has been to our house has been very friendly and professional, and thoroughly answered all of our many questions (sorry Brandon) without seeming at all annoyed. Other than Brandon, I also want to give credit to Dylan and Jordan (hope I got everyone's name right) for being great as well. Dylan was accompanied by another technician on installation day who I met briefly, but unfortunately I forget his name.

There was initially some confusion about our monthly payment amount for financing, but that was quickly sorted out, and it has otherwise been a great experience.

I'm looking forward to continuing to work with this company for yearly maintenance, and taking advantage of their great 15-year warranty if we ever need to!

EDIT: Janice (not sure on spelling, I'm sorry) and Ruben in the office have been great as well!

W. W.

I signed up with First American Warranty A/C tune up program. Pro Solutions Air came to my property at Buckeye. They checked the system and listed non-warranty covered maintenance items and covered repairs. Their charges are not cheap but as far as I knew they were very detailed and professional. Pro Solutions Air followed up with me a few times very patiently. They took care of the covered repairs well. Scheduling was good. They were available to talk each time I called. Thank you.