Pro Tech HVAC - Avondale, Arizona

Saray Morales

I just wanted to take a moment to express my gratitude for the excellent service provided by Carlos. He recently fixed my air conditioner, and I couldn't be happier with the results. Not only did he respond promptly to my request, but he also displayed a high level of professionalism throughout the entire process. Carlos was incredibly knowledgeable and took the time to explain the issue and the steps he was taking to fix it. His attention to detail and dedication to ensuring my satisfaction were truly impressive. On top of that, his friendly and courteous demeanor made the whole experience even better. I highly recommend Carlos for any air conditioning needs.

Thank you again for the outstanding service!

Lisa Agresto

Great experience! After the first company we called failed to bring a tall enough ladder to reach our roof unit, ProTech had someone out to us (with the correct ladder) within an hour. Steve was friendly, explained everything thoroughly, and was highly professional. Will definitely use them again!

Gmommys SmokeShop

Great Service! Amazing Guy! Came out immediately & Fixed My AC Unit at My Business, Pricing was overly fair. Definitely Will Be My only spot for maintenance or any other needs when it comes to my cooling & heating. Thank You Carlos.

Armando Serrata

I contacted Carlos to come and perform a pre-summer check/maintenance on the two ac units I have on my house. A couple of days after scheduling my appointment, Carlos and his co-worker showed up. They performed a thorough check/service on both ac units that are outside and checked the unit in the attic. One outside unit checked out ok but they found a small freon leak on the other. They fixed it and made sure it was running as it should be. Before leaving, they replaced the ac filters. As usual, great customer service. Carlos and his co-workers go out of their way to perform a great job! I highly recommend him for any ac issue you might. Can't beat his type of customer service!

Savannah Kellis

My warranty set me up with this company to look at my AC, the company called me and told me my home was too tall for them to service and to tell my warranty they couldn’t do it so I did and my warranty company set me up with someone new, but for some reason Pro-tech still showed up and since they showed up before the new company, my warranty said to have them service it. But they of course didn’t have a ladder and said they would go get one and come back. They didn’t come back, they rescheduled my appointment for the next day without even calling me to ask if that was okay, and then after I spoke with the technician and confirmed he would be the same one to come back the next day (I had talked to him about whether he was okay with my dog who I had paid to put in daycare the day they “went to go get a ladder and come back” and he said that he was fine with the dog and that he’d make sure he was the one who came back the next day, since I can’t afford to pay to put my dog in daycare AGAIN after just essentially wasting the time and money to put him in daycare in the first place since they didn’t even do the service) just for them to randomly assign me a new person a couple hours before the new appt.
Absolutely Horrible customer service

Janelle Chavez

Highly highly recommend! Carlos was very professional, knowledgeable, and most importantly honest about the services needed. He came out to do a 2nd opinion on a possible refrigerant leak that another big name AC business had recommended. Not only was it not needed but Carlos said that my AC unit was working excellent. Glad I called them based on the great Google reviews. I can now see why they’re so highly rated. Thanks so much for the great service.

Heaven T

Carlos and his team are phenomenal! After our home warranty service dropped the ball, Carlos took ownership of the issue at hand to ensure that I was a pleased customer. He had a brand new AC unit installed in under 4 hours! Hands down, the best HVAC company in the west valley! Thank you Carlos!

Glenda Hofschneider

Purchased my unit 4 mos ago w/Pro Tech. Scheduled tune up just to make sure that I am on top of service. Steve came out on the scheduled date. Checked the unit even went in the attic. Very knowledgeable, efficient guy. Thank you