RED Solar - Port St. Lucie, Florida

Linda Waybright

Erik and RED Solar were great getting my solar panels and hook up to SECO net metering. They kept me informed on each step of the process. I had SUNNOVA and Brilliant working closely with me and RED Solar. I absolutely recommend this team if you are interested in solar panels.

Kimberly Barros

Faustino literally saved my life, been trying to set up my solar with FPL and couldnt find anyone to help me until 6 months later when I connected with him, and he was able to effortlessly help me! He was a pleasure to work with! I highly recommend!

Chris Jeanty

I really based my decision to go with RED Solar on these reviews. And overall, I saw positive reviews from prior customers so I thought I would similarly have a good experience. My job wasn't particularly different from a typical home. I own a 1,100 Square foot property that needed about 30/31 solar panels to cover my annual usage. After shopping around and getting various quotes, it seemed Red Solar offered the better deal. But I was leerly of getting a good price for a bad installation experience, so I depended on these reviews, especially seeing how my rep, Faustino was specifically was cited positively. I moved forward on April 24 2024, offically paying for installation. I was informed with high certainly by August of this year I would have permits approved, installation completed, and have my net metering turned on FPL by August 2024. In other words, in 4 months, max, I would be 100% done and have working solar panel system in my home.

As of the time of this writing I have none of this. It's been a exhausting experience.

1. The permitting, which I was quoted 3-6 weeks, went on 9 weeks. Difficult city hall? Maybe, but it doesnt help that after the 6th week I go to city hall and check on the permit, they hadnt filed a response to the city in over 3 weeks. So my permiting could have taken longer if I hadn't gotten up to inquiry on my behalf, and inform them whoever was handing permitting hand not done any work on my case.

2. So after 9 weeks, we got initial approval of the permit. During the installation, the city inspector comes by and informs me that these guys actually applied the permit identifying my roof as a metal roof (I have a shingle roof) and the inspection would have to be failed and they would have to go and revise the permit. 9 weeks, and the permit they filed was utterly wrong and required them to go BACK and refile again through revision. Mind you we are already in late August at that time.

3. So we are waiting on revision, which I was promised would happen right away. Their engineering team would be right on it, and they'd work to get it resolved asap. I said fine, I'll wait. While waiting, I requested they finish the solar panel installation, which at this point had framing stick out over the roof. It took them literally 4 weeks to get their crew back out there to fix the framing (I'll attach photos if google lets me).

4. I am updated by Red Solar that my file is in revision with the city and they are waiting to hear back. Something in my gut told me, go to city hall and verify this. So I go yesterday 9/25, to get a status directly. You won't believe this. The permit hadn't been touched since it failed in late August. That is 30 days ago, and no revision had actually ever been sent.

So I am thus far entering my 6 month. I do not have an approved permit. My installation remains incomplete because we cannot move on to the next step where FPL can update my meter. And I have no idea where this ordeal be over. -- If and when this is finally resolved, I'll gladly come back here and provide and update. But I just wanted to get my current experience out to the public, because I really do depend on these first hand experiences shared, and if I had read someone being treated like I have been currently, I would not have chosen this business as my solar installer. Buyer be aware.

Edit #1 - 1 Month after initial review.
Still no update from Red Solar concerning the permitting & no progress.

Edit #2 - Almost 3 months after review, & only due to my direct intervention w/ the actual permit holding company did we get progress. After Permiting was final closed w/ my city, the sage cont'd, as my system would not produce power. It was a Tesla Inverter system, & despite following the apps instruction on setup, nada. Calling Tesla solar, they informed me that the system was improperly commissioned. Two weeks had gone by & no one from Red Solar had come by to investigate the issue. Another company, (actually Tesla Certified...) got my system online at heavy additional cost.

Janet Ward

We had a 5 year old system that we needed removed, repaired, and reinstalled as part of a roof replacement project. Other large solar companies would only aggressively sell us a brand new system costing over 20k. These folks were professional, responsive, and provided expertise on maintaining and monitoring our system. Highly recommended as they actually listened to what we wanted.

Alex Coto

On 7/9/21, I signed a solar installation agreement with RED Solar, which also included the replacement of our existing water heater with a new hybrid model. The new water heater was later installed by an individual recommended by the solar company.

In the last few months, however, the new water heater began to leak, so we contacted a licensed plumber to repair the unit. During the inspection, the plumber noted that the hybrid water heater had not been installed per code -- both from a plumbing and electrical standpoint -- and would require significant work to bring it into compliance. He also described its condition as a fire hazard for my family and I. We agreed to the repair scope, and the work was completed. A licensed electrician also visited my home and repaired the heater's connections.

The incorrect installation of the hybrid water heater has resulted in our paying approximately $2,000 to address the situation. I phoned and emailed RED Solar several times kindly requesting that they reimburse us for this significant expense. However, the only response I received was from the owner, Faustino, who stated that he would review the matter and attempt to compensate us. No additional response has been received since.

At this time, it's very unlikely that Faustino or any other member of RED Solar will take responsibility for the incorrect installation of the water heater and compensate us for our out-of-pocket expenses. Therefore, I can't recommend this company to friends and family -- or anyone really. In my experience, they will be very responsive . . . until the contract has been signed and final payment made. After which, it will be extremely difficult to get a hold of them again.

James Dixon

Fausto and Team at Red Solar were extremely helpful in our transition to solar. They offered the most competitive prices and kept us informed every step of the way. Great team and organization! Would highly recommend to anyone trying to go Solar.

William Fowler

Faustino from Red Solar came out and did an evaluation of my current power usage and recommended a solar system. The system was installed within a few weeks. Great customer service. I would recommend Red Solar to anyone looking to have Solar installed and reduce or eliminate their electricity bill.

Joseph Schwartz

Fil, X and Faustino guided my family through our first solar project on our home. What I thought to be a complicated process was made simple thanks to their step by step guidance, experienced insight and friendly demeanors.
Their attention to detail from quote to install and use was second to none. They made sure we understood every step and was always open to having a conversation with me about any confusions I had. I would highly recommend using their services for solar and roofing. You won’t be disappointed!