Renewable USA - Signal Hill, California

Valeria B.

DO NOT USE THEM!!!

I chose this company for my solar installation because they’re local, and I expected better service and personal attention. Unfortunately, that couldn’t be further from my experience. From day one, I’ve faced so many issues I can hardly cover them all here.

First, during installation, they drilled holes all the way through my roof in the middle of the rainy season, causing my house to flood twice, damaging my furniture and belongings. Since then, every time something goes wrong with the system, I practically have to beg them to come out and fix it. I end up feeling uncomfortable and awkward, as if I’m being a nuisance just for asking them to do their job and ensure the system they sold me actually works.

For example, my 2-gateway meter has been down since September (nearly three months now), and though they initially promised to address it, they’ve been completely unresponsive. I’ve sent multiple texts with no reply. Out of sheer frustration, I finally called Enphase to find a different provider who can come and check it—thankfully, they’re coming next week.

Meanwhile, I’m still stuck paying off a loan for a system that’s brought me nothing but trouble. If you’re considering investing in solar, save yourself the headache and choose a reliable company!!!

Devon A.

It's stressful finding a reliable solar company, so it was a relief finding these folks. Nick and Brady were great to work with, very knowledgeable and made sure they did the job correctly and efficiently. They were responsive, answered all questions and didn't use the typical, intimidating sales tactics that other solar companies use. I made the mistake of using SunRun for my personal residence, and they were a nightmare (no shows, delays, misrepresentations, provided a defective inverter, and a defective battery). To add insult to injury, it turns out we way overpaid with SunRun--even with the Costco discount. We used Renewable USA for our business location, and their prices were far better, their customer service was far superior, and their workmanship was far more reliable.

Jacob V.